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Entry Level Computer Help Desk Jobs in Rhode Island

Tekwissen

Computer Hardware Technician

Warwick, RI · On-site

$16.50 - $22.25/hr

Computer Hardware Technician Location: Warwick,RI Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

Tekwissen

Computer Hardware Technician

Warwick, RI · On-site

$16.50 - $22.25/hr

Computer Hardware Technician Location: Warwick,RI Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

TEKWISSEN LLC

Computer Hardware Technician

Warwick, RI · On-site

$17 - $22.75/hr

Computer Hardware Technician Location: Warwick,RI Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

TEKWISSEN LLC

Computer Hardware Technician

Warwick, RI · On-site

$17 - $22.75/hr

Computer Hardware Technician Location: Warwick,RI Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

Brownhealth

Supv Information Desk

Providence, RI

$50K - $83K/yr

Proficiency with computer operations including word processing and spreadsheet software ... Desk, Patient Check-In areas (Fain and Main OR) and Family Liaison Services. Pay Range: $50,523.20 ...

New

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Hotel Viking Newport

Front Desk Agent

Newport, RI · On-site

$22/hr

Proficiency in computer systems and knowledge of hotel property management software * Outstanding ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Lifespan

ED Patient Care Tech I

Newport, RI · On-site

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brown University Health

ED Patient Care Tech I

Newport, RI · On-site

$18 - $25.82/hr

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brown University Health

ED Patient Care Tech I

Newport, RI · On-site

$18 - $25.82/hr

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

Brownhealth

ED Patient Care Tech I

Newport, RI

Reports computer and equipment malfunctions to the help desk. Accurately uses all existing computer ... High school graduate or its equivalent preferred. Entry level credentialing of secretarial and ...

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All JobsComputer Help Desk JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Rhode Island

Entry Level Computer Help Desk information

See Rhode Island salary details

$7

$18

$27

How much do entry level computer help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level computer help desk in Rhode Island is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $38,744 per year, or $18.6 per hour.

Computer Hardware Technician

Warwick, RI • On-site

Tekwissen
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Tekwissenexternal

$16.50 - $22.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our clients who is a global information technology company that provides high-performance and industry-focused solutions integrated with leading-edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high-intensity enterprise computing.

Job Description

Position: Computer Hardware Technician

Location: Warwick,RI

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Shift: 2nd Shift (3:00 pm - 11 pm)

Job Description:

  • 1-3 year computer support experience, basic hardware and software skills.
  • Good work ethic, good organizational skills
  • As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
  • This is a journeyman position for the typical desk side support technician.
  • You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
  • You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
  • Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

Job Responsibilities:

  • Computer hardware set up, basic hardware and software troubleshooting stills
  • Provides support for software, hardware and networking support for desktops, laptops and servers.
  • Provides maintenance and support on legacy products. Supports Core, server products.
  • Performs disk replacement on enterprise storage products
  • Installs and maintains PCs and associated software, networks, servers and peripherals
  • Supports network products from operational and maintenance perspectives
  • Performs installs, moves, adds and changes as required
  • Tests and certifies PCs, networks, servers and client approved applications
  • Provides follow-up on problems or escalation.
  • Maintains a high degree of professionalism in actions, demeanor and dress.
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Qualifications

Additional Information

Communication will be via Teams and Outlook. Meetings are conducted remotely as this is a face-to-face role. New agents need to get used to using is their feet and their mouth because they're going to be walking around talking to folks face to face. Will need to be able to manage an iPad, manage a checkout system, and manage a like root-based map system. It's not exactly all pen and paper. Someone does need to be able to use a cursory level of technology to succeed in the role. Training will be provided for first week.

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About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

Social media

Twitter

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