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Entry Level Computer Help Desk Jobs (NOW HIRING)

COREHIRE

Entry Level - Help Desk Tech

Marlton, NJ

$20 - $27/hr

Marlton, NJ (onsite) The Help Desk Technician I is an entry-level role providing first-response support for computer hardware, peripherals, and software. While prior experience is not required ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you ... A working knowledge of computer hardware and software is a plus * Ability to work independently and ...

Chesapeake Containment

Help Desk Technician

Statesville, NC · On-site

$18.75 - $25.50/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you ... A working knowledge of computer hardware and software is a plus * Ability to work independently and ...

Chesapeake Containment

Help Desk Technician

Hickory, NC · On-site

$18 - $24.25/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you ... A working knowledge of computer hardware and software is a plus * Ability to work independently and ...

Chesapeake Containment

Help Desk Technician

Statesville, NC · On-site

$18.75 - $25.50/hr

Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you ... A working knowledge of computer hardware and software is a plus * Ability to work independently and ...

Key Technical Resources Inc

Help Desk

Alpharetta, GA · On-site

$19.50 - $26.25/hr

The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...

company652

Help Desk Specialist

Wallingford, CT · On-site

... computer-use issues. This role identifies, researches, and resolves common technical problems ... This is an entry-level role with full training provided by our internal team - no prior Help Desk ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team ... Strong understanding of computer hardware, software, and network connectivity * Experience with ...

Vaco LLC

Help Desk Analyst

Jacksonville, FL · On-site

$19 - $26/hr

... Computer Science, Information Technology, or a related field · CompTIA A+ certification or similar entry-level IT certification · Microsoft, Azure, or help desk-related certifications Technical ...

New

Ask IT consulting

Helpdesk /desktop Support -1

Denver, CO

$20.50 - $27.75/hr

... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...

#twiceasnice Recruiting

Help Desk Technician

Petoskey, MI · On-site

$50K - $55K/yr

This entry-level role provides technical support to internal and external clients and is ideal for candidates with 1-3 years of help desk experience. Responsibilities include answering support ...

#twiceasnice Recruiting

Help Desk Technician

Petoskey, MI · On-site

$50K - $55K/yr

This entry-level role provides technical support to internal and external clients and is ideal for candidates with 1-3 years of help desk experience. Responsibilities include answering support ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

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Entry Level Computer Help Desk information

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$10

$20

$33

How much do entry level computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level computer help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.

What cities are hiring for Entry Level Computer Help Desk jobs?

Cities with the most Entry Level Computer Help Desk job openings:

What states have the most Entry Level Computer Help Desk jobs?

States with the most job openings for Entry Level Computer Help Desk jobs include:

Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Computer Help Desk Tech (Student Wage)

The University of Virginia

Charlottesville, VA • On-site

$16/hr

Part-time

Posted 16 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

210th of 627 rated colleges and universities

Job description

The Department of Facilities Management is seeking a student help desk tech to work with existing team members to support Facilities Management's fleet of PC's and mobile devices. The help desk tech will provide technical support to the Facilities Management community to resolve first and second-tier desktop software, hardware, and communications issues in an efficient and timely manner. Accurately document request history. Triage and route advanced second and third-tier requests to the appropriate technical personnel. Provide timely resolution of problem or escalation on behalf of the user by maintaining strong working relationships with IT professionals in areas such as network services, software systems engineers, and application developers.
Duties include:
  • Provide end-users with timely, quality support (both by telephone and in person).
  • Provide microcomputer hardware/software support, peripheral support, and smartphone configuration/support.
  • Provide basic network support.

Required Skills:
  • Have a valid Virginia driver's license.
  • Have basic knowledge of PC's running Windows 10/11 Operating System & Microsoft Office Suite O365.
  • Basic smartphone knowledge.
  • Ability to work in a team environment.
  • Excellent phone communication skills.
  • Build and deploy PC's.
  • Candidates should have a positive attitude, and be highly organized, & reliable.

An ideal candidate could work 20 hrs/week during the school year but realistically 12-15 hrs is more realistic. We are flexible and realize that you are a student first. We are looking for a student employee who can work during the summer of 2027.
Position Compensation: $16.00 Hourly
Please include a resume and cover letter with your application.
This position will require a DMV check.
MINIMUM REQUIREMENTS
Education: Current undergrad UVA student. Preference will be given to 1st or 2nd-year undergraduate students.
Experience: None
Licensure: None
PHYSICAL DEMANDS
This is not a sedentary job and involves extensive use of desktop/laptop computers. The job does require walking some distance to set up mobile devices and computer equipment.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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