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Entry Level Computer Help Desk Jobs in Dayton, OH

Chenega Corporation

Help Desk Technician

Dayton, OH · On-site

$19 - $25.50/hr

Summary Help Desk Technician Wright-Patterson AFB, OH Are you ready to enhance your skills and ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Healthcare Support Staffing

Help Desk Support

Mason, OH · On-site

$18.75 - $25.50/hr

Associate's degree in a related area (Information Technology, Information Sciences and Technology, Computer IT) or 2-4 years of relative professional experience * Knowledge of commonly-used concepts ...

Collabera

Technical/Help Desk Support

Mason, OH

$15/hr

Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications.

U.S. Army

IT Help Desk

Middletown, OH · On-site

$40K - $80K/yr

Construct, edit, and test computer programs. REQUIREMENTS: Those who want to serve must first take ... HELPFUL SKILLS: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

U.S. Army

IT Help Desk

Xenia, OH · On-site

$40K - $80K/yr

Construct, edit, and test computer programs. Requirements: Those who want to serve must first take ... Helpful Skills: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

U.S. Army

IT Help Desk

Lebanon, OH · On-site

$40K - $80K/yr

Construct, edit, and test computer programs. REQUIREMENTS: Those who want to serve must first take ... HELPFUL SKILLS: * Interest in computer science. * Attention to detail. * Ability to communicate ...

New

Sentinel

Helpdesk Agent

Dayton, OH · On-site

$15 - $19.25/hr

... computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a ...

Sentinel

Helpdesk Agent

Dayton, OH · On-site +1

$15 - $19.25/hr

... computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a ...

Sentinel

Helpdesk Agent

Dayton, OH · On-site +1

$15 - $19.25/hr

... computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a ...

Kinettix

IT Helpdesk Analyst

Lebanon, OH · On-site

The IT Help Desk Analyst serves as the primary point of contact for end-user technology support ... Associate degree in Information Technology, Computer Science, or related field preferred.

Kinettix Inc.

IT Helpdesk Analyst

Lebanon, OH

The IT Help Desk Analyst serves as the primary point of contact for end-user technology support ... Associate degree in Information Technology, Computer Science, or related field preferred.

InnVite Hospitality

Front Desk Agent

Englewood, OH · On-site

$30K - $45K/yr

Must be able to help in any department when needed. * Perform any other duties as assigned by the ... Computer Skills/Keyboard/Typing Skills * Operate a 10 Key Calculator * Hospitable, Civil Contact ...

Community Medical Services

Front Desk Coordinator

Kettering, OH · On-site

$15.75 - $20.50/hr

As part of our mission to help individuals recover from substance use disorders, you'll thrive in a ... Basic computer knowledge, including ability to navigate in electronic health records * Culturally ...

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Entry Level Computer Help Desk information

See Dayton, OH salary details

$10

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$32

How much do entry level computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level computer help desk in Dayton, OH is $20.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.

What cities near Dayton, OH are hiring for Entry Level Computer Help Desk jobs?

Cities near Dayton, OH with the most Entry Level Computer Help Desk job openings:

Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Dayton, OH as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $42,140 per year, or $20.3 per hour.

Help Desk Technician

Chenega Analytic Business Solutions, LLC

Dayton, OH • On-site

$19 - $25.50/hr

Full-time

Re-posted 14 days ago

Job description

Overview

Help Desk Technician

Wright-Patterson AFB, OH

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment. 

The Help Desk Technician will provide support services in a crucial role in maintaining and troubleshooting a diverse range of legacy and current IT systems for the Air Force Research Laboratory (AFRL) at Wright-Patterson AFB, Ohio.

Responsibilities
  • Support various areas, including desktop support, end user support, and account management.
  • Create user accounts with local and geographically distributed workforce - approximately 2,200 active users.
  • Process documentation and assist with establishing initial information system accounts.
  • Assist users in resetting or updating their passwords or other authentication credentials.
  • Provide timely and effective technical support to end-users via phone, email, or chat.
  • Assist with the user-facing services of customer systems.
  • Send information to user distribution lists to notify the workforce of capability enhancements and outage events.
  • Perform network and system troubleshooting to determine root causes of any user issues or problems.
  • Compose and maintain Policies, Processes, and Procedures within the organization's Strategic IT Management framework.
  • Log and track support requests using the organization's ticketing system, prioritizing and escalating tickets as necessary to ensure timely resolution of issues.
  • Follow up with users to ensure their technical problems are fully resolved.
  • Complete annual company and customer training requirements according to established policies and procedures, as required.
  • Record labor hours daily in an online corporate system.
  • Travel up to 10%.
  • Other duties as assigned
Qualifications
  • High school diploma or GED equivalent required.
  • Current CompTIA Security + OR ability to obtain DoD 8570 IAT II baseline certification within six months of hire.
  • 2+ years of related work experience.
  • Must be a U.S. Citizen.
  • Must possess and maintain a valid U.S. driver's license.
  • Secret clearance w/ ability to obtain TS/SCI is required.
  • Successfully pass background and drug screening

Knowledge, Skills and Abilities:

  • Must maintain a professional manner, have proper telephone, and email etiquette, customer service techniques, and organizational skills.
  • Must have strong written and oral communication skills to include ability to read, write, speak, and understand the English language.
  • Ability to perform in a leadership capacity and be capable of directing contractor personnel and interfacing with the Government and customers.
  • Must have working knowledge with Microsoft Active Directory account management and security groups.
  • Must have exceptional customer service skills.
  • Possess strong time-management and prioritization skills.
  • Ability to communicate applicable technical subject matter expertise to management and others.
  • Possess excellent organizational skills with the ability to prioritize.
  • Possess strong problem-solving skills.
  • Ability to self-start and work independently or as a team.
  • Ability to learn new systems and associated software applications for proficient execution of tasks and managing multiple tasks with time-related constraints in a fast-paced environment.
  • Ability to travel up to 10%.

How you'll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS's culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega's impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/ 

#Chenega Analytic Business Solutions, LLC

Employment Type: FULL_TIME

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