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Entry Level Computer Help Desk Jobs in Nevada (NOW HIRING)

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

MANTECH

Help Desk Specialist

Nellis Air Force Base, NV · On-site

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$77K - $128K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$54K - $90K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV · On-site

$54K - $90K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

ManTech

Help Desk Specialist

Nellis Air Force Base, NV

$48K - $81K/yr

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force ... The Computer User Support Specialist's primary function is to support the United States Air Force ...

TEKsystems

Helpdesk Support Technician

Las Vegas, NV

$18 - $19/hr

... help desk Fundamental knowledge of computer workstation hardware, networking principles, business ... Level Entry Level Job Type & Location This is a Contract to Hire position based out of Las Vegas ...

TEKsystems

Helpdesk Support Technician

Las Vegas, NV

$18 - $19/hr

... help desk Fundamental knowledge of computer workstation hardware, networking principles, business ... Level Entry Level Job Type & Location This is a Contract to Hire position based out of Las Vegas ...

The Hankey Group

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Basic PC hardware knowledge and computer device setup and troubleshooting. * Advanced knowledge of ...

Westlake Financial

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Basic PC hardware knowledge and computer device setup and troubleshooting. * Advanced knowledge of ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 ... Basic PC hardware knowledge and computer device setup and troubleshooting. * Advanced knowledge of ...

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Entry Level Computer Help Desk information

See Nevada salary details

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How much do entry level computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level computer help desk in Nevada is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.24 per hour, depending on experience, location, and employer.

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Nevada as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Temporary. Highlights an 100% In-person job distribution, with an average salary of $42,353 per year, or $20.4 per hour.

Help Desk Specialist

Nellis Air Force Base, NV • On-site

MANTECH
IT Services • 5 - 10K employees

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 246 rated software companies

Great coworkers

People enjoy working here

Good employer

Learn more about MANTECHexternal

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Posted 22 days ago

Job description

MANTECH seeks a motivated, career and customer-oriented Help Desk Specialist to join our Air Force / Space team at Nellis AFB.

The Computer User Support Specialist’s primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.

Responsibilities include, but are not limited to:

  • Analytical Support: Provide analytical techniques and procedures in support of clients, systems, and networks. Consult with users to determine hardware, software, and system functionality.

  • Network, User, and Systems Support: Identify, prioritize, and resolve reported issues, including creating network user accounts and configuring email.

  • Helpdesk Support: Field user calls, determine the level of support required, and escalate/distribute calls to appropriate tiers (e.g., Tier 2, Tier 3).

  • Troubleshooting: Provide support for account management, enterprise resources application, server administration, networking, and application issues.

  • Software/Hardware Issue Resolution: Troubleshoot and resolve software, hardware, and communications issues related to supported computer workstation systems and applications.

  • Security and Monitoring: Perform security patching, document corrective actions for issues, collect system audits, and continuously monitor systems, networks, and user operations.

  • Hardware/Software Installation: Provide installation and testing of hardware and software.

Minimum Qualifications: 

  • High School Diploma

  • 2+ years direct/related experience

  • Active / valid DoD 8140 IAT-II certification

  • Demonstrated experience as a full-service IT support team member in a Windows AD environment.

  • Experience working within an IT support team, contributing to and collaborating on daily support activities.

  • Ability to resolve, contribute to, and provide solutions for IT needs, supporting SCIF and corporate IT operations.

Clearance Requirements:

  • Must have a current/active TS/SCI

  • Willingness to submit to a polygraph

Physical Requirements:

  • The person in this position must be able to remain in a stationary position 50% of the time.

  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.”

  • Must be able to regularly lift up to 50 lbs

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