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Entry Level Computer Help Desk Jobs in Texas (NOW HIRING)

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software. * The contractor's responsibilities will be to ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Help Desk Support Analyst Location: San Antonio, TX Duration: 8-month contract We are hiring for ... Associate's degree in Computer Science or related field * A+ or Microsoft Desktop Support ...

Abacus Service Corporation

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Responsibilities : • Provides first level support and follow-up, through the Help Desk, to the SAWS' user community regarding computer operations, hardware components, and software applications on ...

Methodist Health System

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Computer Science, Information Systems or related field preferred. • Related technical school or ...

DR Horton

Help Desk Specialist I

Arlington, TX · On-site

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... Perform end user computer refreshes * Complete work orders, fully documenting each step of the ...

Harris County

Temporary Help Desk Agent

Houston, TX · On-site

$17/hr

Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ... Must be able to multitask (speak on phone, type on computer, read from manual). Arriving on time ...

Harris County

Temporary Help Desk Agent

Houston, TX

$17/hr

Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable ... Must be able to multitask (speak on phone, type on computer, read from manual). Arriving on time ...

TEKsystems

Entry Level Help Desk

Coppell, TX

$16.25 - $18/hr

We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across ...

Bakerly

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ...

Bakerly LLC

Help Desk Technician

San Antonio, TX

$20.75 - $28/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ...

Bakerly Barn

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... This entry-level role is focused on Level 1 helpdesk ticket resolution, Level 1 SafetyChain break ...

Robert Half

Help Desk Tier I

Austin, TX · On-site

$22 - $26/hr

Associate degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience. * At least 1 year of experience in help desk, desktop support, or technical ...

AI ASAP LLC

Help desk Analyst

Fort Worth, TX · On-site

$19.75 - $26.75/hr

Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science ... Help Desk and/or customer service experience Preferred Qualifications- Education & Prior Job ...

New

Qcells

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

REQUIRED QUALIFICATIONS • High school diploma or equivalent; bachelor's degree in computer science or related field preferred. • Proven experience (2+ years) in a help desk support role or ...

Qcells

Help Desk Support Technician

Houston, TX

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... Install, configure, and deploy computer software, hardware, networks, and peripheral equipment.

CITIZENS STATE BANK

Help Desk Technician

Somerville, TX

$24.25 - $36.37/hr

Associate or bachelor's degree in information technology, computer science, information systems, cybersecurity, or related field preferred. * Prior help desk, technical support, network support ...

Leidos

Help Desk Specialist

San Antonio, TX

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Manage and operate multi-user computer systems, including coordination with network engineers

Leidos

Help Desk Specialist

San Antonio, TX · On-site

$59K - $106K/yr

Leidos currently has a need for a Help Desk Specialist responsible Support and sustain Air Force ... Manage and operate multi-user computer systems, including coordination with network engineers

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Entry Level Computer Help Desk information

See Texas salary details

$7

$17

$25

How much do entry level computer help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level computer help desk in Texas is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $21.15 per hour, depending on experience, location, and employer.

What is an entry level computer help desk?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What are the key skills and qualifications needed to thrive as an entry level computer help desk professional?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can you get an entry level computer help desk job with no experience?

Entry level computer help desk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with a strong interest in IT and customer service skills.

How do I get my first entry level computer help desk job?

To secure an entry-level computer help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and highlight strong communication and problem-solving skills in your resume and interviews.

How to get started in an entry level computer help desk?

To start as an entry-level computer help desk technician, gain basic knowledge of computer hardware, operating systems, and common software troubleshooting. Obtain relevant certifications such as CompTIA A+ and develop strong communication skills to assist users effectively. Entry-level roles often require a high school diploma or equivalent and may involve on-the-job training.

Is help desk a good entry-level IT job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They often require basic knowledge of operating systems, networking, and customer service skills, making them a good starting point for a career in IT.

What cities in Texas are hiring for Entry Level Computer Help Desk jobs?

Cities in Texas with the most Entry Level Computer Help Desk job openings:

Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $35,551 per year, or $17.1 per hour.

Help Desk

Avani Technology Solutions, Inc.

Austin, TX • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 24 days ago

Job description

Position: Help Desk
Location: 4200 Smith School Road, Austin, Texas 78744
Duration: 5+ months
  • The contractor will be work in the Agency's Help Desk and receive calls for assistance relating to the utilization of computer equipment and software.
  • The contractor's responsibilities will be to provide moderately complex Level-I system support.
  • Problem analysis and resolutions in support of the Agency's Local Area Network (LAN), Wide Area Network (WAN).
  • Custom agency applications and stand-alone microcomputers;
  • Provide technical assistance in the administration of agency standard Windows operating systems, applications, software, hardware, telecommunications and networking environments;
  • Install and configure agency standard software applications;
  • Apply and configure hardware and software upgrades to agency microcomputers;
  • Log, track and resolve problem calls utilizing the Remedy help desk software package.

II. Worker Skills And Qualifications:
Minimum Requirements:
Years
Skills/Experience
2
Knowledge of microcomputer architecture and design
2
Skill in delivering excellent Level-I technical support
2
Skill in problem analysis and utilizing appropriate procedures and techniques to effect problem resolutions
2
Skill in generating detailed and accurate documentation on microcomputer hardware and software problems
2
Skill in providing quality customer service in a courteous and professional manner
2
Ability to generate detailed and accurate problem call tickets utilizing agency standard call tracking system
2
Ability to install, configure and trouble-shoot agency standard microcomputers and their related peripheral equipment
2
Experience providing phone based support in a call center or help desk environment
Preferences:
Years
Skills/Experience

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