ZipRecruiter

Log In

2

Entry Level Computer Help Desk Jobs (NOW HIRING)

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...

Judge Group, Inc.

Help Desk Analyst

Malvern, PA

$20 - $27.50/hr

Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues. * Identifies, researches and resolves the most complex technical problems.

Judge Group, Inc.

Help Desk Analyst

Malvern, PA

$22 - $23/hr

Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues. * Identifies, researches and resolves the most complex technical problems.

The Arc of Schuyler

Help Desk Technician

Elmira, NY

$19 - $21.85/hr

Your expertise will be instrumental in resolving network and computer system issues, diagnosing ... To excel as a Help Desk Technician at The Arc of Chemung-Schuyler, candidates should ideally ...

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories ... Act as the initial point of contact for Regent University computer users. Respond to support calls ...

CFS

Help Desk Specialist

Huber Heights, OH

Help Desk Specialist Onsite $45,000 - $47,000 The Help Desk Specialist is responsible for providing ... Respond to and resolve user queries and issues related to computer hardware, software, operating ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...

Care Network

Help Desk Technician

Valley Stream, NY · On-site

$21 - $28.25/hr

You should have the ability to diagnose and resolve technical issues, both computer and network ... Ability to document technical issues and resolution of tickets via help desk ticketing system.

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Apply now Job no: 50000400 Work type: Full time Location: Virginia Beach ... Act as the initial point of contact for Regent University computer users. Respond to support calls ...

Suzor IT

Help Desk Technician

East Walpole, MA · On-site

Providing basic computer training. Help Desk Technician Requirements: * 2+ years of customer ... service experience. * Relevant License/Certification - CompTIA A+ (Preferred) * Excellent written ...

Lids

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

General Position Summary Under general direction, performs a variety of computer systems ... Education Reports To Help Desk Manager

next page

Showing results 1-20

All JobsEntry Level Computer Help Desk Jobs

Entry Level Computer Help Desk information

See salary details

$10

$20

$33

How much do entry level computer help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for entry level computer help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
More about Entry Level Computer Help Desk jobs
What cities are hiring for Entry Level Computer Help Desk jobs? Cities with the most Entry Level Computer Help Desk job openings:
What states have the most Entry Level Computer Help Desk jobs? States with the most job openings for Entry Level Computer Help Desk jobs include:
What job categories do people searching Entry Level Computer Help Desk jobs look for? The top searched job categories for Entry Level Computer Help Desk jobs are:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Support/ Help Desk Analyst

Help Desk Support/ Help Desk Analyst

RedSalsa Technologies, Inc.

Middletown, CT • On-site

$20.75 - $28.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Title : Help Desk Analyst
Location : Mddletown, CT - Onsite
Duration : 6 + Months
Job Type : C
Description :

The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of DCF User Administration forms.  A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to system administration and proper retention of the forms.  Attention to detail and ability to follow protocols is essential.  Communication with agency supervisors and other agencies is required. 

POSITION ROLE AND DELIVERABLES 

We currently need a Help Desk Technician  to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford.  Attention to detail and maintaining a customer focus is essential.  The Technician will need to provide responsive support to agency end users and escalate as necessary.  The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms.  They will follow agency procedures for creating and modifying user accounts on various agency systems.  Some interaction with other state agencies will be required to complete the required processing. 


Skills :

In addition, the agency 

requires: 

A minimum of one (1) year of prior experience demonstrating the following knowledge 

and skills: 

1. PC Hardware and software installation 

2. End user support - face to face and via telephone 

3. Excellent customer service skills 

It’s highly desirable that the candidate also have: 

1. Experience with computer system and user administration. 

2. Technical familiarity with Microsoft Active Directory. 

3. Experience with Windows 10,11 

4. Experience with Office 365 

5. Experience with Device Management, Device Imaging, Device Troubleshooting 

Type

 

Category

 

Qualification

  

Skills

 

Networking

 

DNS

 

Skills

 

Operating Systems

 

Windows 10

 

Skills

 

Others

 

Communication skills both verbal and written

 

Skills

 

Others

 

Learning ability

 

Skills

 

Others

 

Team work

 

Skills

 

Security

 

Active Directory

 

Skills

 

Tools

 

MicrosoftOffice

Apply