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Entry Level Computer Help Desk Jobs in Oregon (NOW HIRING)

Cayuse Holdings, LLC

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings, LLC

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings, LLC

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings, LLC

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings, LLC

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

Cayuse Holdings

Help Desk Agent

Pendleton, OR

$20 - $29/hr

The Work The Help Desk Agent is responsible for providing first-line technical support and customer ... Ability to use a computer and other office productivity tools with sufficient speed to meet the ...

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Showing results 1-20

All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Oregon

Entry Level Computer Help Desk information

See Oregon salary details

$8

$19

$29

How much do entry level computer help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level computer help desk in Oregon is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $24.42 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Oregon? For Entry Level Computer Help Desk jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Oregon look for? The top searched job categories for Entry Level Computer Help Desk jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Computer Help Desk jobs? Cities in Oregon with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Oregon as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,019 per year, or $19.7 per hour.

Help Desk Agent

Cayuse Holdings, LLC

Pendleton, OR

$20 - $29/hr

Other

Medical, Retirement, PTO

Posted 3 days ago

Job description

Overview
Employment in this role is conditional upon successful execution of the contract by the client.
Preferred location is Pendleton, OR, but open to remote work.
The Work
The Help Desk Agent is responsible for providing first-line technical support and customer service to internal and external users, ensuring prompt resolution of IT-related issues and requests.
This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.
Responsibilities
Key Responsibilities
  • Respond promptly to user inquiries and support requests received via phone, email, chat, or ticketing system.
  • Diagnose, troubleshoot, and resolve technical issues related to hardware, software, operating systems, and basic network connectivity.
  • Accurately log all incidents, service requests, and resolutions in the designated help desk ticketing system.
  • Escalate complex or unresolved issues to higher-level support staff or specialized IT teams, ensuring timely follow-up and resolution.
  • Communicate clearly and professionally with users, providing status updates, instructions, and guidance as necessary.
  • Assist in user account management tasks including password resets, access provisioning, and permissions modifications in accordance with established procedures.
  • Maintain and contribute to help desk documentation, knowledge base articles, and frequently asked questions (FAQs) for recurring support topics.
  • Adhere strictly to organizational IT security protocols, confidentiality requirements, and relevant regulatory or compliance policies.
  • Participate in ongoing training and professional development to remain up-to-date on technology trends, tools, and best practices.
  • Identify and report recurring issues or trends to management for process improvement and enhanced end-user support.
  • Provide exemplary customer service to ensure user satisfaction and promote positive relationships between IT and end-users.
  • Other duties as assigned.

Qualifications
Qualifications - Here's What You Need
  • Bachelor's degree in related field. The client will accept minimum 4 years professional experience related to the labor category in lieu of degree.
  • 1 year of professional experience in engineering or IT.
  • Secret Clerance is required.
  • U.S. Citizenship is required to perform the duties associated with this position due to the sensitive nature of the work.
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:
  • Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
  • Exceptional verbal and written communication skills.
  • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
  • Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
  • Must be self-motivated and able to work well independently as well as on a multi-functional team.
  • Ability to handle sensitive and confidential information appropriately
  • Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.

Our Commitment to you / overview of benefits
  • SCA Health & Welfare fringe benefits.
  • EAP
  • 401(k) Retirement Savings Plan with matching after one year
  • Paid Time Off

Reports to: Program Manager
Working Conditions
  • Professional office environment with the ability to work on-site.
  • Must be physically and mentally able to perform duties extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • Must be able to sit for long periods of time looking at computer screen.
  • May be asked to work a flexible schedule which may include holidays.
  • May be asked to travel for business or professional development purposes.
  • May be asked to work hours outside of normal business hours.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
Pay Range
USD $20.00 - USD $29.00 /Hr.

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