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Entry Level Computer Help Desk Jobs in Portland, OR

Consumer Cellular

IT Help Desk Technician

Portland, OR · On-site

... Help Desk knowledge, and maintain inventory of all equipment, software, and software licenses ... Ensure that each workstation in the facility has a working computer, monitor, keyboard, mouse ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to ... You have good math and computer skills and are proficient in Excel. * You are able to work Monday ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to ... You have good math and computer skills and are proficient in Excel. * You are able to work Monday ...

Multnomah Athletic Club

Entrances Desk Agent

Portland, OR

$18 - $23/hr

Entrance Desk Agent Multnomah Athletic Club is more than Portland's most legendary hub of sports ... Basic computer skills. Ability to read, learn, and retain a significant amount of information ...

themac

Entrances Desk Agent

Portland, OR

$18 - $23/hr

We are seeking a dynamic, energetic individual to join our team as an Entrance Desk Agent . This ... Basic computer skills. Ability to read, learn, and retain a significant amount of information ...

themac

Entrances Desk Agent

Portland, OR · On-site

$18 - $23/hr

We are seeking a dynamic, energetic individual to join our team as an Entrance Desk Agent . This ... Basic computer skills. Ability to read, learn, and retain a significant amount of information ...

Gold's Gym Washington

Front Desk

Vancouver, WA

$17.13/hr

This entry level position. Responsibilities * Enthusiastically greets each members and guests ... Functional computer skills are required. * Ability to multi-task. * Must be able to work a flexible ...

Gold's Gym Washington

Front Desk

Camas, WA

$17.13/hr

This entry level position. Responsibilities * Enthusiastically greets each members and guests ... Functional computer skills are required. * Ability to multi-task. * Must be able to work a flexible ...

Gold's Gym

Front Desk

Vancouver, WA

$17.13/hr

This entry level position. Responsibilities: * Enthusiastically greets each member and guests ... Functional computer skills are required. * Ability to multi-task. * Must be able to work a flexible ...

Gold's Gym

Front Desk

Camas, WA · On-site

$17.13/hr

This entry level position. Responsibilities * Enthusiastically greets each members and guests ... Functional computer skills are required. * Ability to multi-task. * Must be able to work a flexible ...

Gold's Gym

Front Desk

Camas, WA

$17.13/hr

This entry level position. Responsibilities: * Enthusiastically greets each member and guests ... Functional computer skills are required. * Ability to multi-task. * Must be able to work a flexible ...

MetroSys, Inc.

IT Support Technician

Vancouver, WA · On-site

$22.75 - $31.25/hr

Computer hardware and peripherals • Working knowledge of: Basic networking concepts • Strong ... Preferred : • CompTIA A+ certification or equivalent knowledge. • Prior help desk, desktop ...

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Entry Level Computer Help Desk information

See Portland, OR salary details

$10

$22

$35

How much do entry level computer help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for entry level computer help desk in Portland, OR is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $24.47 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Portland, OR? For Entry Level Computer Help Desk jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Portland, OR look for? The top searched job categories for Entry Level Computer Help Desk jobs in Portland, OR are:
Entry Level Computer Help Desk jobs near you
IT Help Desk Technician

IT Help Desk Technician

Consumer Cellular

Portland, OR • On-site

Full-time

Posted 12 days ago

Consumer Cellular rating

8.0

Company rating: 8.0 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

18th of 79 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
Job Summary
With a high degree of privacy, security and professionalism, provide necessary technical services and support in a consistent and timely manner to Consumer Cellular's management staff, employees, and partners. Ensure Consumer Cellular Inc's (CCI) mission critical infrastructure, systems, and applications maintain a high level of stability, availability, and performance to support CCI's Contact Center Operations, and various 24/7/365 business functions.
You will need to reside within 50 miles of work location as this role is an onsite role.
Responsibilities
  • Monitor and respond quickly, effectively, and professionally to requests and issues, partnering as needed with other IT team members.
  • Work independently to stay on task, prioritize urgent issues, and send communications to the necessary parties.
  • Utilize standard IT Request Management software to record, monitor, redirect, and escalate tickets assigned to the queue and process first-in first-out based on priority.
  • Utilize standard IT Wiki software to document processes, procedures, systems, and services, to preserve and grow Help Desk knowledge, and maintain inventory of all equipment, software, and software licenses.
  • Ensure that each workstation in the facility has a working computer, monitor, keyboard, mouse, phone, and any additional specialized equipment.
  • Install, configure, maintain, and repair IT equipment following IT standard processes and procedures; assist remote users that are using company-issued equipment and telephony devices.
  • Assist users across all levels of the organization with both onsite and remote work, troubleshoot technical issues, and collaborate with other team members when needed.
  • Perform assigned activities and tasks on schedule following IT standard processes and procedures.
  • Produce activity reports as needed.
  • Periodically learn new technical skills on the job, and attend relevant training throughout the calendar year.

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