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Entry Level Computer Help Desk Jobs in Oregon (NOW HIRING)

360 IT Professionals

Need Help Desk Support II

Salem, OR

$20 - $27.25/hr

Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD.

Darkhorse Tech

Help Desk Technician Summary As a Help Desk Technician, you will assist clients with technical ... Bachelor's degree in Information Technology or Computer Science is preferred Hours - Monday through ...

Consumer Cellular

IT Help Desk Technician

Portland, OR · On-site

... Help Desk knowledge, and maintain inventory of all equipment, software, and software licenses ... Ensure that each workstation in the facility has a working computer, monitor, keyboard, mouse ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to ... You have good math and computer skills and are proficient in Excel. * You are able to work Monday ...

Monrovia

OR - Sales Help Desk Craftsman

Dayton, OR · On-site

As a Sales Help Desk Craftsman, you will collaborate with the Outside & Inside Sales Craftsmen to ... You have good math and computer skills and are proficient in Excel. * You are able to work Monday ...

Oregon Health & Science University

$20.50 - $28/hr

The Service Desk responds to support requests from the OHSU community, which includes staff ... Help with testing of new ITG services and Microsoft and Apple security patches and upgrades, as ...

Maxor National Pharmacy Services, LLC

Install, integrate, and configure new computer systems and hardware for users * Provision, modify ... Demonstrated ability to mentor co-workers to help the team succeed. Shift Information 10am-7pm CST ...

Multnomah Athletic Club

Entrances Desk Agent

Portland, OR

$18 - $23/hr

Entrance Desk Agent Multnomah Athletic Club is more than Portland's most legendary hub of sports ... Basic computer skills. Ability to read, learn, and retain a significant amount of information ...

themac

Entrances Desk Agent

Portland, OR

$18 - $23/hr

We are seeking a dynamic, energetic individual to join our team as an Entrance Desk Agent . This ... Basic computer skills. Ability to read, learn, and retain a significant amount of information ...

themac

Entrances Desk Agent

Portland, OR · On-site

$18 - $23/hr

We are seeking a dynamic, energetic individual to join our team as an Entrance Desk Agent . This ... Basic computer skills. Ability to read, learn, and retain a significant amount of information ...

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Oregon

Entry Level Computer Help Desk information

See Oregon salary details

$8

$19

$29

How much do entry level computer help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level computer help desk in Oregon is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $24.42 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Oregon? For Entry Level Computer Help Desk jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Oregon look for? The top searched job categories for Entry Level Computer Help Desk jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Computer Help Desk jobs? Cities in Oregon with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Oregon as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,019 per year, or $19.7 per hour.
Help Desk Student Worker (KCC STUDENTS ONLY)

Help Desk Student Worker (KCC STUDENTS ONLY)

Klamath Community College

Klamath Falls, OR • On-site

$14.05/hr

Other

Posted 2 days ago

Job description

Salary: $14.05 Hourly
Location : 7390 South 6th Street, Klamath Falls, OR
Job Type: Student Worker
Job Number: 10-23-2025
Department: Information Services
Opening Date: 10/23/2025
Description
JOB SUMMARY
The Help Desk Technician will provide technical support faculty, staff, and students. Customer service is paramount. The position requires someone that is a self-starter and enjoys supporting others through problem resolution and instruction. The technician must learn quickly, take direction well, possess deductive reasoning aptitude, and the desire to assist others in a team environment.
Examples of Duties
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform the job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job description satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provides hardware, software, and peripheral maintenance and support for college staff, faculty, and students.
  • Installs new/replacement computers, peripherals, and phones in accordance with the Information Services Strategic Plan.
  • Installs and updates computer software on student-use computers.
  • Responds to requests in a timely manner.
  • Supports College staff, faculty and students in the use of hardware and software.
  • Troubleshoots problems that occur on computers, both software- and hardware-related.
  • Works closely with the Help Desk Manager on all projects.
  • Assist users with hardware and software as it relates to Klamath Community College
  • Assist users and answer basic questions related to common applications (i.e., Microsoft Office Suite)

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Other duties as assigned

Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES NEEDED TO PERFORM THIS ROLE
  • Ability to communicate technical concepts and ideas to individuals.
  • Ability to manage time, communicate clearly and concisely, and document and maintain the organization of their work.
  • Ability to maintain a customer focus in providing technological services to the College's community.
  • Possesses positive and professional outlook, personal integrity, problem solving ability, and ability to handle stress; self-motivated learner.
  • Knowledge of College's operations, needs and goals.
  • Proficient in current Windows operating systems.
  • Working knowledge of Microsoft Office Suite, client email programs, web browsers, and the like.
  • Ability and willingness to stay current with new technology.

EDUCATION AND EXPERIENCE
  • Must be a current Klamath Community College student, with related experience in computer support, customer service, desktop computer applications, installing Windows operating systems, and troubleshooting desktop computers, or other related experience.
  • Must be in good academic standing.

Supplemental Information
PHYSICAL DEMANDS AND WORKING CONDITIONS
  • Frequently lifts and carries items up to 50 lbs.
  • Frequently bends, stoops, and kneels.
  • Prolonged standing, sitting, and use of computers.
  • Learned physical skill is required to perform keyboarding functions.

It is the policy of Klamath Community College to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
If you require this information in an alternate format, please as a member of the Career Services Center team.
Print Name:
Employee Signature:
Date:
MM/DD/YY
This position does not qualify for benefits.

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