ZipRecruiter

Log In

1

Service Help Desk Jobs (NOW HIRING)

Encode, Inc.

VA

Service/help desk or customer service support * Strong written and verbal communication * Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office Suite, use of ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... service in a courteous and professional manner 2 Ability to generate detailed and accurate problem ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Writes work orders to secure services from vendors and the Executive Branch Office of Information ...

LotSolutions, Inc.

Help Desk Technician

Jacksonville, FL

$18 - $24.25/hr

Conduct research on emerging products, services, protocols, and standards in support of operational ... Help Desk: Knowledge of and the ability to resolve and prioritize computer/software related issues ...

Fortegra

Help Desk Technician

Jacksonville, FL · On-site

$18 - $24.25/hr

Conduct research on emerging products, services, protocols, and standards in support of operational ... Help Desk: Knowledge of and the ability to resolve and prioritize computer/software related issues ...

LRS

Help Desk

Madison, WI · On-site

$18 - $23/hr

Identity & Account Management Support Provide Identity and Account Management (IAM) services for ... Help Desk & Technical Support Provide 1st and 2nd Tier technical support for hardware, software ...

next page

Showing results 1-20

All JobsService Help Desk Jobs

Service Help Desk information

See salary details

$11

$23

$36

How much do service help desk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for service help desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Service Help Desk role typically does not pay $10,000 a month without specialized experience or certifications. High-paying IT support or help desk positions may reach such earnings for senior or specialized roles, often requiring technical skills, certifications like CompTIA or Microsoft, and extensive experience. Most entry-level help desk jobs pay significantly less, but advanced positions in IT support or network administration can approach or exceed this income level with the right expertise.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior consultants, surgeons, or experienced IT project managers, typically requiring advanced skills, certifications, and significant experience. These roles are usually found in industries like healthcare, finance, or technology and may involve freelance, contract, or consulting work with high hourly or project-based rates.

Is a helpdesk a stressful job?

A Service Help Desk role can be stressful due to the need to handle multiple support requests quickly and effectively, often under time pressure. However, stress levels vary depending on the work environment, workload, and individual skills in problem-solving and communication.

What is the difference between Service Help Desk vs Technical Support Specialist?

AspectService Help DeskTechnical Support Specialist
CertificationsITIL, CompTIA A+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, technical troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, hardware providers
Search & Comparison IntentCustomer support, troubleshooting, ticket managementTechnical problem solving, hardware/software issues

The Service Help Desk primarily handles customer inquiries, ticketing, and basic troubleshooting, often in a call center or remote setting. Technical Support Specialists focus more on diagnosing and resolving complex technical issues, often requiring deeper technical knowledge. While both roles support IT services, the Help Desk emphasizes customer service and issue logging, whereas Technical Support Specialists engage in detailed technical problem resolution.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as ticket routing and troubleshooting, but it does not fully replace Service Help Desk roles. Human technicians are still essential for complex issues, customer interaction, and decision-making, often working alongside AI tools to improve efficiency and service quality.

What are the key skills and qualifications needed to thrive as a Service Help Desk professional, and why are they important?

To thrive as a Service Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting skills, and often a relevant certification such as CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for resolving user issues effectively. These skills and qualities are important to ensure efficient technical support, high user satisfaction, and smooth IT operations.

What are Service Help Desk roles?

Service Help Desk roles involve providing technical support and assistance to users experiencing issues with hardware, software, or IT services. Help desk professionals are responsible for troubleshooting problems, answering queries, and ensuring issues are resolved efficiently, often via phone, email, or chat. They may also escalate more complex issues to specialized IT staff and help maintain documentation of recurring problems and solutions. The primary goal is to ensure smooth IT operations and a positive user experience.

How does a Service Help Desk professional typically collaborate with other departments to resolve user issues?

Service Help Desk professionals play a key role in bridging communication between users and technical teams. When an issue cannot be resolved at the first point of contact, they escalate and coordinate with specialized departments, such as network or software teams, to ensure a timely solution. Regular communication, ticket updates, and clear documentation are essential, as well as participating in cross-department meetings to discuss recurring problems and improve processes. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive work environment.
More about Service Help Desk jobs
What cities are hiring for Service Help Desk jobs? Cities with the most Service Help Desk job openings:
What states have the most Service Help Desk jobs? States with the most job openings for Service Help Desk jobs include:
What job categories do people searching Service Help Desk jobs look for? The top searched job categories for Service Help Desk jobs are:
Service Help Desk jobs near you
Infographic showing various Service Help Desk job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 15% Full Time, 69% Part Time, 3% Temporary, and 10% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Customer Service/ Help Desk

CLEVELAND PICKLEBALL CENTER LLC

Cleveland, OH • On-site

$15 - $17/hr

Part-time

Posted 22 days ago

Job description

Love meeting new people? Got a big smile and great energy? Then we want YOU on our team at Cleveland Pickleball Center!

We’re looking for a friendly, outgoing, people-person who can make our players and guests feel right at home. Previous pickleball experience is helpful but not required—we’ll teach you everything you need to know!

You’ll be doing things like:

Greeting guests and helping them get signed up or checked in

Answering questions and keeping the vibes fun and welcoming

Making sure everyone has the best experience on and off the courts

What we need from you:

A positive attitude and love for working with people

Great communication and people skills

Dependability and a team-player mindset

Company Description

Brand new Cleveland Pickleball Center. Just opened in 2025. We are growing fast and having a ball with 10 indoor courts and 5 outdoor.