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Service Help Desk Jobs (NOW HIRING)

CLEVELAND PICKLEBALL CENTER LLC

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Customer Service/ Help Desk

Cleveland, OH · On-site

$15 - $17/hr

Previous pickleball experience is helpful but not required--we'll teach you everything you need to know! You'll be doing things like: Greeting guests and helping them get signed up or checked in ...

CLEVELAND PICKLEBALL CENTER LLC

Be Seen First

Customer Service/ Help Desk

Cleveland, OH · On-site

$15 - $17/hr

Previous pickleball experience is helpful but not required--we'll teach you everything you need to know! You'll be doing things like: Greeting guests and helping them get signed up or checked in ...

Encode, Inc.

VA

Service/help desk or customer service support * Strong written and verbal communication * Familiarity with Information Technology Infrastructure Library (ITIL) Foundation, MS Office Suite, use of ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... They specialize in a range of services including cloud computing , managed network security , and ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...

Avani Technology Solutions, Inc.

Help Desk

Austin, TX · On-site

$19.75 - $26.75/hr

Help Desk Location: 4200 Smith School Road, Austin, Texas 78744 Duration: 5+ months * The ... service in a courteous and professional manner 2 Ability to generate detailed and accurate problem ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...

GDIT

Help Desk Technician

Oklahoma City, OK

$19.12 - $25.88/hr

Technical Support Services Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related ...

GDIT

Help Desk Technician

Oklahoma City, OK

$19.12 - $25.88/hr

Technical Support Services Job Qualifications: Skills: Audiovisual Equipment, Call Center, Customer Service, Help Desk Support, Teleconferencing Certifications: None Experience: 1 + years of related ...

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...

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Service Help Desk information

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$11

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$36

How much do service help desk jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for service help desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Service Help Desk vs Technical Support Specialist?

AspectService Help DeskTechnical Support Specialist
CertificationsITIL, CompTIA A+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, technical troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, hardware providers
Search & Comparison IntentCustomer support, troubleshooting, ticket managementTechnical problem solving, hardware/software issues

The Service Help Desk primarily handles customer inquiries, ticketing, and basic troubleshooting, often in a call center or remote setting. Technical Support Specialists focus more on diagnosing and resolving complex technical issues, often requiring deeper technical knowledge. While both roles support IT services, the Help Desk emphasizes customer service and issue logging, whereas Technical Support Specialists engage in detailed technical problem resolution.

What are the key skills and qualifications needed to thrive as a Service Help Desk professional, and why are they important?

To thrive as a Service Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting skills, and often a relevant certification such as CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for resolving user issues effectively. These skills and qualities are important to ensure efficient technical support, high user satisfaction, and smooth IT operations.

What are Service Help Desk roles?

Service Help Desk roles involve providing technical support and assistance to users experiencing issues with hardware, software, or IT services. Help desk professionals are responsible for troubleshooting problems, answering queries, and ensuring issues are resolved efficiently, often via phone, email, or chat. They may also escalate more complex issues to specialized IT staff and help maintain documentation of recurring problems and solutions. The primary goal is to ensure smooth IT operations and a positive user experience.

How does a Service Help Desk professional typically collaborate with other departments to resolve user issues?

Service Help Desk professionals play a key role in bridging communication between users and technical teams. When an issue cannot be resolved at the first point of contact, they escalate and coordinate with specialized departments, such as network or software teams, to ensure a timely solution. Regular communication, ticket updates, and clear documentation are essential, as well as participating in cross-department meetings to discuss recurring problems and improve processes. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive work environment.
More about Service Help Desk jobs
What cities are hiring for Service Help Desk jobs? Cities with the most Service Help Desk job openings:
What states have the most Service Help Desk jobs? States with the most job openings for Service Help Desk jobs include:
What job categories do people searching Service Help Desk jobs look for? The top searched job categories for Service Help Desk jobs are:
Service Help Desk jobs near you
Infographic showing various Service Help Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Customer Service/ Help Desk

CLEVELAND PICKLEBALL CENTER LLC

Cleveland, OH • On-site

$15 - $17/hr

Part-time

Posted 16 days ago

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Job description

Love meeting new people? Got a big smile and great energy? Then we want YOU on our team at Cleveland Pickleball Center!

We’re looking for a friendly, outgoing, people-person who can make our players and guests feel right at home. Previous pickleball experience is helpful but not required—we’ll teach you everything you need to know!

You’ll be doing things like:

Greeting guests and helping them get signed up or checked in

Answering questions and keeping the vibes fun and welcoming

Making sure everyone has the best experience on and off the courts

What we need from you:

A positive attitude and love for working with people

Great communication and people skills

Dependability and a team-player mindset

Company Description

Brand new Cleveland Pickleball Center. Just opened in 2025. We are growing fast and having a ball with 10 indoor courts and 5 outdoor.