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Service Help Desk Jobs in Bellingham, WA (NOW HIRING)

Planet Fitness

Service Desk

Burlington, WA · On-site

$17.25/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Burlington, WA · On-site

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Planet Fitness

Service Desk

Burlington, WA

$17.25/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...

Revel Staffing

IT Manager

Bellingham, WA

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

The La Conner Inn

Front Desk Lead

La Conner, WA · On-site

$21/hr

Help ensure Front Desk Agents are providing consistent, professional, and welcoming guest service. * Escalate significant guest concerns or unusual situations to the General Manager and proper ...

Westgate Resorts

Front Desk Supervisor

Lynden, WA · On-site

$17.50 - $22.75/hr

Submit invoices for payment of products and services. * Submit weekly, bi-weekly and monthly ... Tuition Assistance to Help You Grow Your Career * Military Leave * Employee Assistance Program (EAP ...

Westgate Resorts

Front Desk Supervisor

Lynden, WA

$17.50 - $22.75/hr

Submit invoices for payment of products and services. * Submit weekly, bi-weekly and monthly ... Tuition Assistance to Help You Grow Your Career * Military Leave * Employee Assistance Program (EAP ...

Westgate Resorts

Front Desk Supervisor

Lynden, WA

$17.50 - $22.75/hr

Submit invoices for payment of products and services. * Submit weekly, bi-weekly and monthly ... Tuition Assistance to Help You Grow Your Career * Military Leave * Employee Assistance Program (EAP ...

Mt. Baker Ski Area

Instruction/Rentals Desk Staff

WA · On-site

$17.13/hr

This position is responsible for accurately processing instruction and rental sales while helping ... Familiarity of ski area facilities and services available * Maintain confidentiality and security ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Prior help desk, desktop support, field technician, or customer service experience. * Experience supporting healthcare environments is a plus. * Familiarity with Active Directory and Microsoft 365 ...

Majestic Inn and Spa

Guest Service Rep

Anacortes, WA

$17 - $19/hr

The Front Desk Agent will be responsible for providing exceptional customer service to all guests ... Previous customer service experience preferred * genuine passion for hospitality and helping people

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All JobsService Help Desk JobsService Help Desk Jobs in Bellingham, WA

Service Help Desk information

See Bellingham, WA salary details

$11

$24

$37

How much do service help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service help desk in Bellingham, WA is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $27.98 per hour, depending on experience, location, and employer.

What is a service help desk?

Service Help Desk roles involve providing technical support and assistance to users experiencing issues with hardware, software, or IT services. Help desk professionals are responsible for troubleshooting problems, answering queries, and ensuring issues are resolved efficiently, often via phone, email, or chat. They may also escalate more complex issues to specialized IT staff and help maintain documentation of recurring problems and solutions. The primary goal is to ensure smooth IT operations and a positive user experience.

What are the key skills and qualifications needed to thrive as a service help desk professional?

To thrive as a Service Help Desk professional, you need a solid understanding of basic IT concepts, troubleshooting skills, and often a relevant certification such as CompTIA A+ or ITIL Foundation. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for resolving user issues effectively. These skills and qualities are important to ensure efficient technical support, high user satisfaction, and smooth IT operations.

How does a service help desk professional typically collaborate with other departments to resolve user issues?

Service Help Desk professionals play a key role in bridging communication between users and technical teams. When an issue cannot be resolved at the first point of contact, they escalate and coordinate with specialized departments, such as network or software teams, to ensure a timely solution. Regular communication, ticket updates, and clear documentation are essential, as well as participating in cross-department meetings to discuss recurring problems and improve processes. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive work environment.

What is the difference between Service Help Desk vs Technical Support Specialist?

AspectService Help DeskTechnical Support Specialist
CertificationsITIL, CompTIA A+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site, remote, technical troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, hardware providers
Search & Comparison IntentCustomer support, troubleshooting, ticket managementTechnical problem solving, hardware/software issues

The Service Help Desk primarily handles customer inquiries, ticketing, and basic troubleshooting, often in a call center or remote setting. Technical Support Specialists focus more on diagnosing and resolving complex technical issues, often requiring deeper technical knowledge. While both roles support IT services, the Help Desk emphasizes customer service and issue logging, whereas Technical Support Specialists engage in detailed technical problem resolution.

Is service help desk a good career?

A service help desk is a viable career option for individuals interested in technical support and customer service. It typically requires strong communication skills, problem-solving abilities, and familiarity with support tools like ticketing systems. The role offers opportunities for advancement into IT support or management with experience and certifications such as CompTIA A+ or ITIL.

What cities near Bellingham, WA are hiring for Service Help Desk jobs?

Cities near Bellingham, WA with the most Service Help Desk job openings:

Service Help Desk jobs near you
Infographic showing various Service Help Desk job openings in Bellingham, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,646 per year, or $24.8 per hour.

Service Desk

Planet Fitness

Burlington, WA • On-site

$17.25/hr

Part-time

Retirement

Posted 16 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 604 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
  • Positive and professional environment where our brand promise is "Judgement Free Zone"
  • Growth Opportunities: over 90% of our management team started as an entry level team member
  • Competitive pay
  • 401K Retirement Fund (Annual discretionary employer match up to 6%)
  • Regular involvement in community outreach events
  • Free employee Black Card Membership

Job Description Summary
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions
  • Greet all members and guests upon arrival and say goodbye upon departure;
  • Monitor club access to both members and non-members;
  • Answer questions and handle member and guest complaints;
  • Answer phone calls and provide information to prospects;
  • Give tours to prospective members;
  • Sell memberships, write agreements, and enter new members into database;
  • Operate Point-of-Sale system and collect balances on past due accounts;
  • Organize and maintain customer service front desk;
  • Schedule appointments for fitness training sessions;
  • Complete the Club Walk-Around every 20 minutes and complete checklists;
  • Answer questions and give guidance to new employees;
  • Perform beginning of shift and end of shift procedures;
  • Perform club housekeeping including, but not limited to:
    • Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
    • Dusting where and when necessary including vents;
    • Wiping tile, walls, and doors;
    • Vacuuming and mopping floors;
    • Replenishing toilet paper and soap;
    • Emptying trash cans; and,
    • Maintaining organization of cleaning closet.

  • Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and,
  • Perform all other duties as assigned or required.

Education & Experience
  • High School Diploma or G.E.D. preferred;
  • Previous customer service and/or sales experience preferred;
  • Previous cleaning/maintenance experience preferred; and,
  • Basic computer literacy.

Skills and Abilities
  • Excellent phone, communication, and interpersonal skills;
  • Understand and be able to communicate the Judgment Free Zone concept;
  • Accuracy with numbers;
  • Ability to follow directions;
  • Ability to work well independently and with others;
  • Positive attitude and willingness to help others;
  • Ability to maintain composure in difficult situations; and,
  • Ability to recognize and learn from mistakes.

Physical Environment & Requirements
  • Primarily indoor environment with normal exposure to light, sound, heat, and cold;
  • Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
  • Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
  • Must be able to operate equipment such as vacuums and floor scrubbers;
  • Exposure to standard cleaning fluids and chemicals;
  • Must be able to recognize, identify, and judge behavior within environment; and,
  • Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

What Planet Fitness employees say

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Benefits

Hours and flexibility

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Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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