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Ccna Help Desk Jobs (NOW HIRING)

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

The Help Desk Specialist will be responsible for providing technical assistance and support related ... A+, N+, CCNA * Experience working with the Microsoft Windows PC platform and network experience

Lentech, Inc.

Help Desk Technician

Columbia, MD · On-site

$19.50 - $26.25/hr

Lentech, Inc. is hiring an entry-level Help Desk Technician to provide support for internet-like ... CCNA-Security, NET+, SSCP, Security+ Company : Lentech, Inc. Founded in 2001, the company is ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec). Preferred Skills: * Additional ...

Cherokee Federal

Help Desk Coordinator

San Antonio, TX · On-site

$47K - $56K/yr

... includes CCNA Security, CySA+, GIC SP, GSEC, Security+, or SSCP * Must pass pre-employment ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...

Cherokee Federal

Help Desk Coordinator

San Antonio, TX

$47K - $56K/yr

... includes CCNA Security, CySA+, GIC SP, GSEC, Security+, or SSCP * Must pass pre-employment ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec). Preferred Skills: * Additional ... help desk/admin experience. is an equal-opportunity employer. We celebrate diversity and are ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

DoD 8570 IAT-II certification required (e.g., Security+, CCNA-Sec). Preferred Skills: * Additional ... DoD help desk/admin experience. S2Technologies is an equal-opportunity employer. We celebrate ...

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Ccna Help Desk information

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How much do ccna help desk jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for ccna help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a CCNA Help Desk professional?

A CCNA Help Desk professional typically spends the day responding to support tickets, troubleshooting network connectivity issues, assisting users with hardware and software queries, and escalating complex problems to senior technical staff when necessary. They often monitor network performance, perform routine maintenance tasks, and document solutions for future reference. Collaboration is key, as you'll frequently interact with end users, network engineers, and other IT staff to ensure seamless operations. This diverse workflow ensures continued learning and expertise in networking concepts and real-world troubleshooting.

Does CCNA help get a job?

The CCNA (Cisco Certified Network Associate) certification can improve job prospects for help desk roles by demonstrating foundational networking skills and knowledge of Cisco devices. It is often valued by employers and can lead to higher-paying positions or career advancement in IT support and network administration.

How much does a CCNA get paid?

A CCNA Help Desk technician typically earns between $40,000 and $60,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced professionals with additional certifications or skills can earn higher salaries.

What jobs pay $10,000 a month without a degree?

For a CCNA Help Desk role, high monthly earnings of $10,000 are uncommon without advanced certifications or extensive experience. Typically, such income levels are associated with senior network engineering, cybersecurity, or specialized IT consulting roles that require advanced skills, certifications, and often a degree or equivalent experience. Entry-level help desk positions generally do not reach this salary level without significant career progression.

What is a CCNA Help Desk job?

A CCNA Help Desk job involves providing technical support and troubleshooting network-related issues for users and organizations. Professionals in this role typically diagnose connectivity problems, configure routers and switches, and ensure network security. They use their CCNA certification knowledge to resolve issues related to TCP/IP, VLANs, and basic network protocols. This position is often an entry point into networking careers, helping individuals gain experience with Cisco technologies. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Ccna Help Desk position, and why are they important?

To thrive as a CCNA Help Desk professional, you need a solid understanding of networking fundamentals, troubleshooting, and customer support, ideally validated by a Cisco Certified Network Associate (CCNA) certification. Familiarity with tools such as ticketing systems, network monitoring software, and various Cisco hardware and operating systems is typically required. Strong communication skills, patience, and problem-solving abilities set candidates apart in this role. These attributes are essential for effectively diagnosing issues and ensuring reliable technical support in dynamic IT environments.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior network engineers, IT consultants, or cybersecurity experts, especially those with advanced certifications like CCNA, CISSP, or CCNP. These positions typically require extensive experience, advanced skills, and sometimes consulting or freelance work in addition to standard employment. Such roles are common in industries like technology, finance, and consulting firms where expertise commands premium rates.
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What cities are hiring for Ccna Help Desk jobs? Cities with the most Ccna Help Desk job openings:
What states have the most Ccna Help Desk jobs? States with the most job openings for Ccna Help Desk jobs include:
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Ccna Help Desk jobs near you
Infographic showing various Ccna Help Desk job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 53% Full Time, 4% Temporary, and 41% Contract. Highlights an 90% Physical, 5% Hybrid, and 5% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
Help Desk Specialist

Help Desk Specialist

3ME Consulting, Inc.

Hialeah, FL • On-site

Full-time

Posted 9 days ago

Job description

Company Description
Job Description
One of our clients located in Hialeah, FL is searching for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical assistance and support related to personal workstations (desktops and laptops) and the productivity software installed. Responds to queries, runs diagnostic
programs, isolates problem, and determines and implements solution.
PRIMARY RESPONSIBILITIES
  • Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.
  • Ensures a positive end-to-end user experience and provides a single point-of-contact for end user.
  • Provide technical support for all Central Office Staff either in person or over the phone.
  • Use Help Desk software to log, monitor and close end user support tickets.
  • Becomes proficient with Help Desk software and tools to perform daily duties.
  • Participate in onboarding process.
  • Walk users through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)
  • Install computer peripherals for users.
  • Follow up with users to ensure issue has been resolved.

Qualifications
  • Minimum Associate degree or related field
  • Must have these certifications: A+, N+, CCNA
  • Experience working with the Microsoft Windows PC platform and network experience
  • Written/Verbal communication proficiency in the English language

Additional Information
All your information will be kept confidential according to EEO guidelines.

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