ZipRecruiter

Log In

1

At&T Help Desk Jobs (NOW HIRING)

PSFCU

Help Desk Technician

Fairfield, NJ · On-site

$20 - $27.03/hr

Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all systems users. * Administers user id's, passwords, privileges for various systems. * Order new equipment ...

American Technology Consulting

Help Desk

Harrisburg, PA · On-site

$20.25 - $27.75/hr

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along ... They can teach the IT, but the candidate either will have or doesn't have people and customer ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

The Help Desk Specialist will provide local and remote Technical Support Services for end user ... Culture isn't something you talk about. It's something you do. JST is committed to creating a ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

The Help Desk Specialist will provide local and remote Technical Support Services for end user ... Culture isn't something you talk about. It's something you do. JST is committed to creating a ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMVbuilding along ... They can teach the IT, but the candidate either will have or doesn't have people and customer ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Note: This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work ... T. staff based on priority, and monitor status of open work orders. Work with retail stores to ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Booz Allen Hamilton

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

The world can't wait. You Have: * Experience providing Help Desk support in a high-demand and fast ... Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and ...

kirbyrisk

Help Desk Specialist

Indianapolis, IN

... just isn't working"? Do you enjoy solving problems, helping people, and keeping systems running ... At Kirby Risk, our IT team plays a critical role in keeping our business connected, productive, and ...

Booz Allen Hamilton, Inc.

Help Desk Specialist

Rome, NY · On-site

$52K - $108K/yr

The world can't wait. You Have: * Experience providing Help Desk support in a high-demand and fast ... Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and ...

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month ... Perform hands-on fixes at the desktop level, including installing and upgrading software ...

Booz Allen Hamilton, Inc.

Help Desk Specialist

Rome, NY · On-site

$52K/yr

The world can't wait. You Have: * Experience providing Help Desk support in a high-demand and fast ... Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and ...

next page

Showing results 1-20

People also search for

All JobsAt&T Help Desk Jobs

At T Help Desk information

See salary details

$12

$23

$33

How much do at&t help desk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for at&t help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

How much does AT&T work from home pay?

AT&T help desk positions that can be performed remotely typically pay between $12 and $20 per hour, depending on experience and location. These roles often require customer service skills and familiarity with troubleshooting tools, with schedules that may include evening or weekend shifts.

What jobs can I get with AT&T?

With AT&T, you can pursue roles such as help desk technician, customer service representative, network technician, sales associate, or IT support specialist. These positions often require technical skills, communication abilities, and sometimes certifications like CompTIA or Cisco. Opportunities are available in retail stores, call centers, and technical support centers.

What are some common challenges faced by AT&T Help Desk professionals, and how are they typically addressed?

AT&T Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting a wide range of technical issues, and communicating solutions clearly to customers with varying levels of technical knowledge. To address these challenges, team members receive ongoing technical training, utilize knowledge bases and ticketing systems, and collaborate closely with technical specialists and supervisors. The work environment emphasizes teamwork, continuous learning, and effective communication to ensure quick resolution of customer issues and a positive service experience.

Is AT&T customer service a good job?

The AT&T Help Desk role involves assisting customers with technical issues, requiring good communication skills and knowledge of telecommunications systems. It is generally considered a stable customer service position with opportunities for skill development, though job satisfaction can vary based on individual preferences and work environment. Factors such as shift schedules and performance expectations are also relevant to the role.

Does AT&T have entry level jobs?

AT&T offers entry-level positions, including help desk roles, which typically require basic technical skills and customer service abilities. These jobs often provide on-the-job training and may require a high school diploma or equivalent. They are suitable for individuals seeking to start a career in telecommunications or IT support.

What are the key skills and qualifications needed to thrive as an AT&T Help Desk professional, and why are they important?

To thrive as an AT&T Help Desk professional, you need strong troubleshooting abilities, customer service skills, and a foundational understanding of networking and telecommunications, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow, remote diagnostic tools, and knowledge of AT&T’s specific products and services are commonly required. Excellent communication, patience, and problem-solving skills help professionals effectively address customer concerns and resolve technical issues. These skills are vital for delivering efficient support, maintaining customer satisfaction, and ensuring seamless service operations.

What is an AT&T Help Desk?

An AT&T Help Desk is a customer support service provided by AT&T to assist customers with issues related to AT&T products and services, such as internet, wireless plans, TV, and phone. Help Desk representatives help troubleshoot technical problems, answer billing questions, and guide customers through service setup or changes. The Help Desk can be accessed by phone, online chat, or through AT&T’s online support portal. Their goal is to resolve issues quickly and provide a positive customer experience.

What is the difference between At&T Help Desk vs Customer Support Specialist?

AspectAt&T Help DeskCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonUsually requires a high school diploma; certifications like Customer Service Certification are beneficial
Work EnvironmentCall centers, technical support centers, remote or on-siteCall centers, retail stores, remote or on-site
Industry UsageTelecommunications, IT servicesRetail, telecommunications, service industries
Job FocusTechnical troubleshooting, network issues, product supportCustomer inquiries, product information, issue resolution

At&T Help Desk roles focus on technical support within the telecommunications industry, requiring technical skills and certifications. Customer Support Specialists handle general customer inquiries and support, often in retail or service settings. While both roles involve assisting customers, the At&T Help Desk emphasizes technical troubleshooting, whereas Customer Support Specialists focus on customer service and product information.

More about At T Help Desk jobs
What cities are hiring for At&T Help Desk jobs? Cities with the most At&T Help Desk job openings:
What states have the most At&T Help Desk jobs? States with the most job openings for At&T Help Desk jobs include:
What job categories do people searching At&T Help Desk jobs look for? The top searched job categories for At&T Help Desk jobs are:
At T Help Desk jobs near you
Infographic showing various At&T Help Desk job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

Polish & Slavic Federal Credit Union

Fairfield, NJ

$20 - $27.03/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Polish & Slavic Federal Credit Union is committed to supporting our employees’ overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off. 

Core Responsibilities: 

  • Act as a 1st level support for the IS&T Help Desk.
  • Provides basic technical support for all systems users.
  • Administers user id’s, passwords, privileges for various systems.
  • Order new equipment and manage service calls for maintenance and repair.
  • Maintain asset management system and all hardware/software inventories on Help Desk system.
  • Maintains inventory related to all telecommunications, ie: lines (voice & Data), equipment, invoices, accounts, etc.
  • Manages department problem logs for tracking and reporting.
  • Tracks all requests and provides report summaries to department manager.
  • Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. and answering questions within his or her knowledge.
  • Frequent telephone contact requires the exercise of a high degree of tact and cooperation.
  • Any other duties or responsibilities, as required or assigned.

Requirements:

  • High school education or equivalent. 
  • Business or college courses preferred
  • Must have advanced PC experience: MS/Office products preferred. Technical background desirable

Pay: $20.00 - $27.03 per hour

AN EQUAL OPPORTUNITY EMPLOYER

Apply