At Bank Five Nine, we're dedicated to making lives better - for our customers, our communities, and our employees. We're looking for a motivated and customer-focused IT Help Desk Specialist I to join ...
New
Quick apply
At Bank Five Nine, we're dedicated to making lives better - for our customers, our communities, and our employees. We're looking for a motivated and customer-focused IT Help Desk Specialist I to join ...
New
Help Desk Technician
Fairfield, NJ · On-site
$20 - $27.03/hr
Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all systems users. * Administers user id's, passwords, privileges for various systems. * Order new equipment ...
Help Desk Technician
Fairfield, NJ · On-site
$20 - $27.03/hr
Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all systems users. * Administers user id's, passwords, privileges for various systems. * Order new equipment ...
Help Desk Technician
Fairfield, NJ · On-site
$20 - $27.03/hr
Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all systems users. * Administers user id's, passwords, privileges for various systems. * Order new equipment ...
Help Desk Technician
Fairfield, NJ · On-site
$20 - $27.03/hr
Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all systems users. * Administers user id's, passwords, privileges for various systems. * Order new equipment ...
Help Desk Specialist I (HD1) (Government)
Columbia, MD · On-site
$80K - $109K/yr
AT&T has an opening for a Help Desk Specialist to support Public Sector Solutions. The job duties ... AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Help Desk Specialist I (HD1) (Government)
Columbia, MD · On-site
$80K - $109K/yr
AT&T has an opening for a Help Desk Specialist to support Public Sector Solutions. The job duties ... AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Help DESK
$18/hr
Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Help desk support needs A+, N+, or any other OEM vendor certification Help ...
Help DESK
$18/hr
Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Help desk support needs A+, N+, or any other OEM vendor certification Help ...
HELP DESK
Washington, DC · On-site
$23.25 - $31.75/hr
At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ...
HELP DESK
Washington, DC · On-site
$23.25 - $31.75/hr
At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
San Antonio, TX · On-site
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
San Antonio, TX · On-site
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Coordinator
$47K - $56K/yr
Shall be DoD 8140 certified at the IA T Level II at a minimum IAW AFMAN 17-1303, para 3.2.1.2, ... Help Desk Team Lead * Service Desk Coordinator * IT Support Coordinator * Technical Support ...
Help Desk Manager
Beaverton, OR · On-site
At least two years' experience managing two or more employees in a Help Desk environment (or ... If this position isn't a match for you, we encourage you to share it with someone you think it ...
Help Desk Manager
Beaverton, OR · On-site
At least two years' experience managing two or more employees in a Help Desk environment (or ... If this position isn't a match for you, we encourage you to share it with someone you think it ...
Help Desk Manager
Beaverton, OR · On-site
At least two years' experience managing two or more employees in a Help Desk environment (or ... If this position isn't a match for you, we encourage you to share it with someone you think it ...
Help Desk Manager
Beaverton, OR · On-site
At least two years' experience managing two or more employees in a Help Desk environment (or ... If this position isn't a match for you, we encourage you to share it with someone you think it ...
Help Desk Analyst
Wausau, WI · On-site
$22 - $30/hr
Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who ... We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and ...
Help Desk Analyst
Wausau, WI · On-site
$22 - $30/hr
Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who ... We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and ...
Help Desk Analyst
Wausau, WI · On-site
$23.01 - $33.59/hr
Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who ... We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and ...
Quick apply
Help Desk Analyst
Wausau, WI · On-site
$23.01 - $33.59/hr
Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who ... We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and ...
Help Desk Analyst
Harrisburg, PA · On-site
$20.25 - $27.75/hr
This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMVbuilding along ... They can teach the IT, but the candidate either will have or doesn't have people and customer ...
Help Desk Analyst
Harrisburg, PA · On-site
$20.25 - $27.75/hr
This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMVbuilding along ... They can teach the IT, but the candidate either will have or doesn't have people and customer ...
Help Desk Analyst
Wausau, WI · On-site
$23.01 - $33.59/hr
Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who ... We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and ...
Help Desk Analyst
Wausau, WI · On-site
$23.01 - $33.59/hr
Join Our IT Team as a Help Desk Analyst at Bone & Joint Clinic! Are you a problem-solver who ... We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and ...
Help Desk
Chicago, IL · On-site
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
Chicago, IL · On-site
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
Phoenix, AZ · On-site
$24.04 - $28.85/hr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
Phoenix, AZ · On-site
$24.04 - $28.85/hr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
Help Desk
$50K - $60K/yr
Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...
At T Help Desk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do at&t help desk jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for at&t help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What are some common challenges faced by AT&T Help Desk professionals, and how are they typically addressed?
AT&T Help Desk professionals often encounter challenges such as managing high call volumes, troubleshooting a wide range of technical issues, and communicating solutions clearly to customers with varying levels of technical knowledge. To address these challenges, team members receive ongoing technical training, utilize knowledge bases and ticketing systems, and collaborate closely with technical specialists and supervisors. The work environment emphasizes teamwork, continuous learning, and effective communication to ensure quick resolution of customer issues and a positive service experience.
What are the key skills and qualifications needed to thrive as an AT&T Help Desk professional, and why are they important?
To thrive as an AT&T Help Desk professional, you need strong troubleshooting abilities, customer service skills, and a foundational understanding of networking and telecommunications, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow, remote diagnostic tools, and knowledge of AT&T’s specific products and services are commonly required. Excellent communication, patience, and problem-solving skills help professionals effectively address customer concerns and resolve technical issues. These skills are vital for delivering efficient support, maintaining customer satisfaction, and ensuring seamless service operations.
What is an AT&T Help Desk?
An AT&T Help Desk is a customer support service provided by AT&T to assist customers with issues related to AT&T products and services, such as internet, wireless plans, TV, and phone. Help Desk representatives help troubleshoot technical problems, answer billing questions, and guide customers through service setup or changes. The Help Desk can be accessed by phone, online chat, or through AT&T’s online support portal. Their goal is to resolve issues quickly and provide a positive customer experience.
What is the difference between At&T Help Desk vs Customer Support Specialist?
| Aspect | At&T Help Desk | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CompTIA A+ are common | Usually requires a high school diploma; certifications like Customer Service Certification are beneficial |
| Work Environment | Call centers, technical support centers, remote or on-site | Call centers, retail stores, remote or on-site |
| Industry Usage | Telecommunications, IT services | Retail, telecommunications, service industries |
| Job Focus | Technical troubleshooting, network issues, product support | Customer inquiries, product information, issue resolution |
At&T Help Desk roles focus on technical support within the telecommunications industry, requiring technical skills and certifications. Customer Support Specialists handle general customer inquiries and support, often in retail or service settings. While both roles involve assisting customers, the At&T Help Desk emphasizes technical troubleshooting, whereas Customer Support Specialists focus on customer service and product information.
More about At T Help Desk jobs
What cities are hiring for At&T Help Desk jobs? Cities with the most At&T Help Desk job openings:
What states have the most At&T Help Desk jobs? States with the most job openings for At&T Help Desk jobs include:
What job categories do people searching At&T Help Desk jobs look for? The top searched job categories for At&T Help Desk jobs are:
Job description
At Bank Five Nine, we're dedicated to making lives better - for our customers, our communities, and our employees. We're looking for a motivated and customer-focused IT Help Desk Specialist I to join our team and provide top-notch technical support.
What You'll Do:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and phone equipment.
- Identify and escalate situations requiring urgent attention.
- Maintain daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Perform routine computer maintenance and clean-up tasks.
- Run diagnostic programs to resolve technical problems.
What We're Looking For:
Must-haves:
- Associate's degree or ongoing college-level coursework in a computer-related field.
- Proficiency in Microsoft Office software.
- Previous help desk troubleshooting experience.
- The ability to work on-site at our headquarters in Oconomowoc, Wisconsin, Monday through Friday, 8:00 am to 5:00 pm.
Nice-to-haves:
- Experience working in a help desk capacity, preferably in the banking industry.
What We Offer:
We believe in creating a positive work environment where employees can grow and succeed. If you're passionate about providing excellent customer service and solving technical challenges, we'd love to hear from you. Apply today and become part of a company that's truly making lives better.
Bank Five Nine is an Equal Opportunity Employer and committed to the full inclusion of all qualified individuals.
About Bank Five Nine
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Oconomowoc, WI, US
Year founded
1859