Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Olathe, KS · On-site
$17.32 - $18.95/hr
The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk ...
Olathe, KS · On-site
$17.32 - $18.95/hr
The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk ...
Olathe, KS · On-site
$17.32 - $18.95/hr
The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk ...
Olathe, KS · On-site
$17.32 - $18.95/hr
The help desk technician is the first line of support for the service desk and is responsible for first call resolution and appropriate escalation of tickets that can not be resolved at the help desk ...
Salt Lake City, UT · On-site
$19.25 - $26.25/hr
Help Desk Support Summary Title: Help Desk Support ID: 3923 Job Type: Exempt (salaried) Location: Salt Lake City, UT Openings: 1 Description Are you ready to join an industry leader with a strong ...
Salt Lake City, UT · On-site
$19.25 - $26.25/hr
Help Desk Support Summary Title: Help Desk Support ID: 3923 Job Type: Exempt (salaried) Location: Salt Lake City, UT Openings: 1 Description Are you ready to join an industry leader with a strong ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Quick apply
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help Desk Support Technician to join a growing service desk team. This is an excellent opportunity for ...
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help Desk Support Technician to join a growing service desk team. This is an excellent opportunity for ...
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help Desk Support Technician to join a growing service desk team. This is an excellent opportunity for ...
$17.32 - $18.95/hr
Help Desk Support Technician (Entry-Level)Overview We are seeking a reliable and motivated Help Desk Support Technician to join a growing service desk team. This is an excellent opportunity for ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
Denver, CO · On-site
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
Wichita, KS · On-site
$18/hr
Provide Tier 1 / Tier 2 help desk support for device transition and onboarding activities * Assist users with account access, including permissions, passwords, and PIN resets * Route calls and ...
Quick apply
Wichita, KS · On-site
$18/hr
Provide Tier 1 / Tier 2 help desk support for device transition and onboarding activities * Assist users with account access, including permissions, passwords, and PIN resets * Route calls and ...
Salt Lake City, UT · On-site
$19.25 - $26.25/hr
Kenworth Sales Co. is looking for a Help Desk Support to join our Salt Lake City, UT team. ** Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of ...
Salt Lake City, UT · On-site
$19.25 - $26.25/hr
Kenworth Sales Co. is looking for a Help Desk Support to join our Salt Lake City, UT team. ** Due to federally mandated DOT regulations, Kenworth Sales Company is a drug-free workplace. Any offer of ...
$18 - $21/hr
Help Desk Support Location: Richmond, VA (Onsite) Duration: 12 months (W2 Only) Pay Rate: $18 - $21 Job/Role Description: This role supports the provisioning, modification, and deletion of user ...
$18 - $21/hr
Help Desk Support Location: Richmond, VA (Onsite) Duration: 12 months (W2 Only) Pay Rate: $18 - $21 Job/Role Description: This role supports the provisioning, modification, and deletion of user ...
Wichita, KS · On-site
$18/hr
Provide Tier 1 / Tier 2 help desk support for device transition and onboarding activities * Assist users with account access, including permissions, passwords, and PIN resets * Route calls and ...
Wichita, KS · On-site
$18/hr
Provide Tier 1 / Tier 2 help desk support for device transition and onboarding activities * Assist users with account access, including permissions, passwords, and PIN resets * Route calls and ...
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...
Stockton, CA · On-site
$21 - $28.50/hr
Help Desk Support II Job Duties: The Help Desk Support II assists the Help Desk Supervisor with overall Help Desk customer satisfaction assurance, through production of metrics and ticket review.
New
Stockton, CA · On-site
$21 - $28.50/hr
Help Desk Support II Job Duties: The Help Desk Support II assists the Help Desk Supervisor with overall Help Desk customer satisfaction assurance, through production of metrics and ticket review.
New
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... help desk support Highly desired 0
Indianapolis, IN · On-site
$19.50 - $26.75/hr
... help desk support Highly desired 0
Be Seen First
Help Desk Support Specialist SilTek, Inc. is searching for a responsible individual to perform a variety of duties for Help Desk Support to be part of our expert client-focused technical team for a ...
Quick apply
Be Seen First
Help Desk Support Specialist SilTek, Inc. is searching for a responsible individual to perform a variety of duties for Help Desk Support to be part of our expert client-focused technical team for a ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
To thrive as an SAP Help Desk Support professional, you need a solid understanding of SAP modules, troubleshooting techniques, and basic IT knowledge, often supported by a relevant degree or SAP certifications. Familiarity with SAP GUI, ticketing systems like ServiceNow or Remedy, and remote desktop tools is typically required. Excellent communication, patience, and problem-solving skills help you assist users effectively and collaborate with technical teams. These skills are crucial for delivering timely solutions and ensuring smooth SAP operations within an organization.
As an SAP Help Desk Support professional, your daily tasks usually include responding to user queries, troubleshooting system issues, and resolving tickets related to various SAP modules. You may also assist with user account management, support system updates, document solutions, and escalate complex problems to higher-level technical teams. Collaboration with other IT staff and business users is common, ensuring issues are resolved efficiently and users receive the support they need. This role provides a dynamic environment, as you'll often need to handle multiple requests, adapt to new challenges, and keep up with ongoing changes in the SAP platform.
An SAP Help Desk Support job involves providing technical assistance and troubleshooting for users of SAP software. Responsibilities include resolving system issues, assisting with user access, and ensuring the smooth operation of SAP applications. Support staff may also work on system updates, documentation, and training users. Strong problem-solving skills and knowledge of SAP modules are essential for this role.
$19.50 - $26.25/hr
Contractor
Posted 21 days ago
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support.
Complete Description:
This role is focused on level-1 help desk phone support, primarily with system access issues and password
Support. The ideal candidate must have excellent customer service and communications skills.
Candidate must be able to:
handle difficult situations with clients and turn them into a win for the service desk team
initiate trouble tickets from a service desk system
answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service
Greater detail outlined in the skills matrix.
Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week.
At least 3 years of relevant experience working in a technical IT call center environment.
HDS2
1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study.
Thanks and Regards,
Jane Morgan
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
It services
51 - 200 Employees
Holtsville, NY, US
2008
