Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
Des Moines, IA · On-site
$19.50 - $26.25/hr
The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform ...
$19.25 - $26.25/hr
Help Desk Support Summary Title: Help Desk Support ID: 3923 Job Type: Exempt (salaried) Location: Salt Lake City, UT Openings: 1 Description Are you ready to join an industry leader with a strong ...
$19.25 - $26.25/hr
Help Desk Support Summary Title: Help Desk Support ID: 3923 Job Type: Exempt (salaried) Location: Salt Lake City, UT Openings: 1 Description Are you ready to join an industry leader with a strong ...
Colorado Springs, CO · On-site
$35K - $58K/yr
Help Desk Specialist "Client Service Technician - Help Desk Support" Schriever SFB, CO S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician ...
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Colorado Springs, CO · On-site
$35K - $58K/yr
Help Desk Specialist "Client Service Technician - Help Desk Support" Schriever SFB, CO S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
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Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Washington, DC · On-site
$23.25 - $31.75/hr
The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
Portland, OR · On-site
$21.25 - $28.75/hr
Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...
$18 - $21/hr
Help Desk Support Location: Richmond, VA (Onsite) Duration: 12 months (W2 Only) Pay Rate: $18 - $21 Job/Role Description: This role supports the provisioning, modification, and deletion of user ...
$18 - $21/hr
Help Desk Support Location: Richmond, VA (Onsite) Duration: 12 months (W2 Only) Pay Rate: $18 - $21 Job/Role Description: This role supports the provisioning, modification, and deletion of user ...
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
$21 - $28.75/hr
Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
$20.25 - $27.50/hr
Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...
TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...
$19.75 - $26.75/hr
The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will ...
$19.75 - $26.75/hr
The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will ...
West Plains, MO · On-site
$19.75 - $26.75/hr
The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will ...
West Plains, MO · On-site
$19.75 - $26.75/hr
The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will ...
The Help Desk Support Specialist will provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. Essential Duties and Responsibilities * Answering phones and entering initial ...
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The Help Desk Support Specialist will provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. Essential Duties and Responsibilities * Answering phones and entering initial ...
Norfolk, VA · On-site
$15 - $20/hr
The helpdesk analyst provides first-line IT support in person and over the phone. The daily ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
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Norfolk, VA · On-site
$15 - $20/hr
The helpdesk analyst provides first-line IT support in person and over the phone. The daily ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
$16 - $17/hr
Description To work on their help desk providing live support to their customers for issues that ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
$16 - $17/hr
Description To work on their help desk providing live support to their customers for issues that ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Tampa, FL · On-site
Position Summary The Help Desk Support Engineer supports mission-critical objectives under the referenced work order by providing technical support for JIRA, GitLab, and other IT management tools ...
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Tampa, FL · On-site
Position Summary The Help Desk Support Engineer supports mission-critical objectives under the referenced work order by providing technical support for JIRA, GitLab, and other IT management tools ...
Wichita, KS · On-site
$16 - $17/hr
Description To work on their help desk providing live support to their customers for issues that ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
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Wichita, KS · On-site
$16 - $17/hr
Description To work on their help desk providing live support to their customers for issues that ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...
$20.50 - $27.75/hr
Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk.
$20.50 - $27.75/hr
Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... The temporary positions include Tier 1 as well as answering all incoming calls to the Service Desk.
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
| Aspect | Temp Sap Help Desk Support | Temp SAP Basis Support |
|---|---|---|
| Certifications | Basic SAP Help Desk certifications, IT support certifications | SAP Basis certifications, SAP Certified Technology Associate |
| Work Environment | Help desk, user support, troubleshooting | System administration, database management, system configuration |
| Employer & Industry Usage | IT support teams in various industries, client support roles | IT infrastructure teams, SAP system administrators in enterprise environments |
Temp SAP Help Desk Support primarily handles user support, troubleshooting, and issue resolution for SAP users. In contrast, Temp SAP Basis Support focuses on system administration, configuration, and maintaining SAP infrastructure. Both roles require technical knowledge but differ in scope and responsibilities.
$19.50 - $26.25/hr
Contractor
Posted 10 days ago
Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.
Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support.
Complete Description:
This role is focused on level-1 help desk phone support, primarily with system access issues and password
Support. The ideal candidate must have excellent customer service and communications skills.
Candidate must be able to:
handle difficult situations with clients and turn them into a win for the service desk team
initiate trouble tickets from a service desk system
answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service
Greater detail outlined in the skills matrix.
Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week.
At least 3 years of relevant experience working in a technical IT call center environment.
HDS2
1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study.
Thanks and Regards,
Jane Morgan
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
It services
51 - 200 Employees
Holtsville, NY, US
2008
