Dover, DE · On-site
$20.50 - $28/hr
... an opening for a Help Desk Analyst 10830 This position is up to 14 months with the option of ... This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external ...
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Dover, DE · On-site
$20.50 - $28/hr
... an opening for a Help Desk Analyst 10830 This position is up to 14 months with the option of ... This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external ...
Our direct client has an opening for a Service Desk Specialist/Help Desk # 4645. This position is ... This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external ...
Quick apply
Our direct client has an opening for a Service Desk Specialist/Help Desk # 4645. This position is ... This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external ...
Provide advanced help desk support, including third-tier issue resolution through phone, email ... instant messaging, and the ticketing system. * Troubleshoot Windows operating systems, enterprise ...
Quick apply
Provide advanced help desk support, including third-tier issue resolution through phone, email ... instant messaging, and the ticketing system. * Troubleshoot Windows operating systems, enterprise ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
New Castle, DE · On-site
$19.50 - $26.25/hr
Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...
Bear, DE · On-site
$25 - $31/hr
W2 only. Our direct client has an opening for a Help Desk Analyst 1475 If you are interested ... This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external ...
Quick apply
Bear, DE · On-site
$25 - $31/hr
W2 only. Our direct client has an opening for a Help Desk Analyst 1475 If you are interested ... This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external ...
Dover, DE · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...
New
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Dover, DE · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates ...
New
Wilmington, DE · On-site
$20 - $27.25/hr
He/she will be required to provide daily Tier 1 support to end users on a variety of issues ... help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to ...
Wilmington, DE · On-site
$20 - $27.25/hr
He/she will be required to provide daily Tier 1 support to end users on a variety of issues ... help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to ...
Dover, DE · On-site
Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.?? * Researching, responding, and providing a resolution, within the appropriate timeframe, to ...
Dover, DE · On-site
Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.?? * Researching, responding, and providing a resolution, within the appropriate timeframe, to ...
Wilmington, DE · On-site
Expedite Talent Solutions is seeking a Help Desk Analyst 1 to provide technical assistance, support, and advice to end users for hardware, software, and systems. The role involves troubleshooting ...
Wilmington, DE · On-site
Expedite Talent Solutions is seeking a Help Desk Analyst 1 to provide technical assistance, support, and advice to end users for hardware, software, and systems. The role involves troubleshooting ...
Handling day to date BASIS AMS activities like but not limited to performance tuning, Service Desk ... support Should work with the and build a solid team bonding and strive for results PS Spammers ...
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Handling day to date BASIS AMS activities like but not limited to performance tuning, Service Desk ... support Should work with the and build a solid team bonding and strive for results PS Spammers ...
... helpdesk function. This is a hands-on leadership role responsible for managing a small team of Service Desk Technicians supporting remote employees and those located across four office locations ...
... helpdesk function. This is a hands-on leadership role responsible for managing a small team of Service Desk Technicians supporting remote employees and those located across four office locations ...
Wilmington, DE · On-site
Collaborate closely with Help Desk engineers and leadership to drive ticket progression and resolution. * Maintain accurate ticket documentation and gather necessary information to support efficient ...
Wilmington, DE · On-site
Collaborate closely with Help Desk engineers and leadership to drive ticket progression and resolution. * Maintain accurate ticket documentation and gather necessary information to support efficient ...
Wilmington, DE · On-site
Collaborate closely with Help Desk engineers and leadership to drive ticket progression and resolution. * Maintain accurate ticket documentation and gather necessary information to support efficient ...
Quick apply
Wilmington, DE · On-site
Collaborate closely with Help Desk engineers and leadership to drive ticket progression and resolution. * Maintain accurate ticket documentation and gather necessary information to support efficient ...
$73K - $117K/yr
Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce ...
New
$73K - $117K/yr
Provides operational leadership for workforce management supporting the Enterprise Access Center and operational oversight of the 24/7 Enterprise MyChart Help Desk. Responsible for workforce ...
New
Wilmington, DE · On-site
$15.50 - $20.50/hr
Odyssey Charter School IT Support Assistant (SY2026-2027) Terms of Employment: Full-time, 12-month ... Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff, * students ...
Wilmington, DE · On-site
$15.50 - $20.50/hr
Odyssey Charter School IT Support Assistant (SY2026-2027) Terms of Employment: Full-time, 12-month ... Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff, * students ...
$16 - $21.25/hr
IT Support Assistant (SY2026-2027) Terms of Employment: Full-time, 12-month Reports to: IT Manager ... Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff, * students ...
$16 - $21.25/hr
IT Support Assistant (SY2026-2027) Terms of Employment: Full-time, 12-month Reports to: IT Manager ... Respond to, document, prioritize, and resolve Tier 1 IT help desk requests for staff, * students ...
New Castle, DE · On-site
$76K - $89K/yr
We help our customers move the world. Position Overview: Siemens Mobility is seeking to fill a Mechanical Desk Engineer position in the Wilmington, Delaware facility. This job entails direct support ...
New Castle, DE · On-site
$76K - $89K/yr
We help our customers move the world. Position Overview: Siemens Mobility is seeking to fill a Mechanical Desk Engineer position in the Wilmington, Delaware facility. This job entails direct support ...
New Castle, DE · On-site
$76K - $89K/yr
We help our customers move the world. Position Overview: Siemens Mobility is seeking to fill a Mechanical Desk Engineer position in the Wilmington, Delaware facility. This job entails direct support ...
New Castle, DE · On-site
$76K - $89K/yr
We help our customers move the world. Position Overview: Siemens Mobility is seeking to fill a Mechanical Desk Engineer position in the Wilmington, Delaware facility. This job entails direct support ...
| Aspect | Temp Sap Help Desk Support | Temp SAP Basis Support |
|---|---|---|
| Certifications | Basic SAP Help Desk certifications, IT support certifications | SAP Basis certifications, SAP Certified Technology Associate |
| Work Environment | Help desk, user support, troubleshooting | System administration, database management, system configuration |
| Employer & Industry Usage | IT support teams in various industries, client support roles | IT infrastructure teams, SAP system administrators in enterprise environments |
Temp SAP Help Desk Support primarily handles user support, troubleshooting, and issue resolution for SAP users. In contrast, Temp SAP Basis Support focuses on system administration, configuration, and maintaining SAP infrastructure. Both roles require technical knowledge but differ in scope and responsibilities.
$20.50 - $28/hr
Other
Re-posted 12 days ago
Onsite: 1 day a week (WED) – Orientation and initial training will require them to be on site (est. 1 week) Shift: 10:30 am to 7pm (It’s possible that would change to 8am to 4:30pm)
Our direct client has an opening for a Help Desk Analyst 10830
This position is up to 14 months with the option of extension. The client is located in Dover, DE
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Shift: 10:30 am to 7pm (It’s possible that would change to 8am to 4:30pm)
Onsite: 1 day a week (WED) – Orientation and initial training will require them to be on site (est. 1 week)
Interview: One phone call and one Teams meeting
Minimum typing speed of 35 words per minute at 95% accuracy
Role Description:
This is an elevated Tier 1 Service Desk role that is 95% phone support for internal and external customers.
The technician troubleshoots, resolves, documents, and escalates tickets as necessary.
Excellent communication and customer service skills are a must.
The primary function of this position is to resolve and/or manage issues over the phone or via remote tools.
Preferred Education: A+ Certification and Network + Certification or demonstrated equivalent.
Role Details:
• Process all inbound telephone calls, emails, and tickets as assigned.
• Interface with outside vendors (Verizon and others) to assist in team/and customer support for field locations related to outages and telecom issues.
• 95 % phone support, performing basic troubleshooting of network connectivity, infrastructure, and device issues.
• Basic troubleshooting of LAN/WAN issues
• Remote troubleshooting of desktop issues
• Thorough documentation and (when necessary) escalation of all incident tickets, utilizing our Service Delivery Tool (Service Now)
• Proactive responsiveness to time sensitive issues.
• This is a diverse business process environment that requires independent critical thinking.
• Responsible for the execution of DTI Service Desk contact, problem, incident and request management policies and procedures.
• Responsible for the diagnosis, troubleshooting and tracking of all computer-related incidents.
• Responsible for escalating problems and incidents to designated level 2 and level 3 help desk support entities.
• Responsible for reporting incident status and system outage notifications to customers, technical staff, and applicable management.
