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Remote Google It Help Desk Jobs (NOW HIRING)

Remote IT Help Desk / Service Desk Specialists -- Federal Support Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando ...

IT HELP DESK TECHNICIAN

Plano, TX · On-site +1

$50K - $60K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: Dallas, TX (Plano ... Perform remote diagnostics and in-person support as needed (store visits, technology installations ...

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Bilingual IT Help Desk Professionals (Tier 1 & Tier 2) Overview We are actively recruiting for ... The positions are primarily remote. * Candidates must reside within commuting distance, which is 50 ...

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Bilingual IT Help Desk Professionals (Tier 1 & Tier 2) Overview We are actively recruiting for ... The positions are primarily remote. * Candidates must reside within commuting distance, which is 50 ...

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Bilingual IT Help Desk Professionals (Tier 1 & Tier 2) Overview We are actively recruiting for ... The positions are primarily remote. * Candidates must reside within commuting distance, which is 50 ...

... * 3-5 years of help desk or IT support experience, ideally in a remote or multi-location ... and remote-access tools . * Experience supporting Google Workspace & Microsoft 365 , Windows ...

Help Desk Analyst

Saint Louis, MO · Remote

$20 - $27.25/hr

... IT help desk experience and 3+ years in customer service or technical support * Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience with ticketing ...

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26/hr

The L1 Help Desk Agent serves as the first point of contact for end users seeking technical ... remote access support, Microsoft 365 and Google Workspace issues, and network and Wi-Fi ...

IT Help Desk Level 1

Phoenix, AZ · Remote

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

IT Help Desk Level 1

Phoenix, AZ · On-site +1

$17 - $24/hr

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...

Who We Are Athens Micro is an IT service provider, specializing in providing computer network and ... We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are ...

Experience using IT help desk ticketing systems. * Experience providing remote desktop support. * Experience supporting incident response activities. * Proficiency in troubleshooting software issues ...

Experience with IT help desk ticketing systems, remote desktop support, and incident response. Preferred Qualifications * CompTIA A+ certification. * ITIL Foundation Certification. * Microsoft ...

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... of IT help desk support * Skillset to troubleshoot and resolve end-user hardware and software ...

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). * 5+ years in IT help desk/support roles, with at least 2 years in a leadership capacity. * Experience in DoD ...

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Remote Google It Help Desk information

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$13

$25

$39

How much do remote google it help desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote google it help desk in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What is a Remote Google IT Help Desk?

A Remote Google IT Help Desk is a support service that provides technical assistance to users, primarily with Google products and general IT issues, from a remote location. Professionals in this role help troubleshoot problems, guide users through software installations, and resolve connectivity or account issues via phone, email, or chat. This job often supports both internal company staff and external customers, ensuring smooth operation of IT systems without the need for in-person support.

What is the difference between Remote Google It Help Desk vs Remote Microsoft Support Specialist?

AspectRemote Google It Help DeskRemote Microsoft Support Specialist
CertificationsGoogle IT Support Professional Certificate, CompTIA A+Microsoft Certified: Modern Desktop Administrator, CompTIA A+
Work EnvironmentRemote, tech support for Google products and servicesRemote, support for Microsoft Windows, Office, and Azure
Industry UsageTech companies, educational institutions, enterprise supportBusiness, enterprise, and corporate IT support

The Remote Google It Help Desk primarily focuses on supporting Google products and services, requiring certifications like the Google IT Support Professional Certificate. In contrast, the Remote Microsoft Support Specialist handles issues related to Microsoft technologies, often requiring Microsoft certifications. Both roles are remote, involve technical troubleshooting, and are common in IT support environments. The main difference lies in the specific platforms and certifications involved, catering to different employer needs and client bases.

What are the key skills and qualifications needed to thrive as a Remote Google IT Help Desk professional, and why are they important?

To thrive as a Remote Google IT Help Desk professional, you need a solid understanding of computer hardware, networking, troubleshooting, and customer support, often supported by a certification like the Google IT Support Professional Certificate. Familiarity with remote desktop tools, ticketing systems, and Google Workspace (formerly G Suite) is typically required. Strong communication, patience, and problem-solving skills help you deliver effective technical support and build trust with users remotely. These skills and qualities are essential for efficiently resolving IT issues and ensuring seamless technology operations for distributed teams.

How does a Remote Google IT Help Desk professional typically collaborate with team members and end-users?

As a Remote Google IT Help Desk professional, you'll frequently collaborate with both your IT team and end-users through digital channels such as email, chat, video conferencing, and ticketing systems. Effective communication is key, as you'll troubleshoot technical issues, provide guidance, and escalate complex problems when needed. You'll often participate in virtual meetings to discuss recurring issues or share updates, and you may also document solutions in shared knowledge bases for team-wide benefit. This collaborative approach ensures timely and effective support for users while fostering a supportive remote work environment.
More about Remote Google It Help Desk jobs
What cities are hiring for Remote Google It Help Desk jobs? Cities with the most Remote Google It Help Desk job openings:
What are the most commonly searched types of Google It Help Desk jobs? The most popular types of Google It Help Desk jobs are:
What states have the most Remote Google It Help Desk jobs? States with the most job openings for Remote Google It Help Desk jobs include:
Infographic showing various Remote Google It Help Desk job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $52,636 per year, or $25.3 per hour.
IT Help Desk

IT Help Desk

TEEMA

Orlando, FL • Remote

Full-time

Posted 7 days ago


Job description

Remote IT Help Desk / Service Desk Specialists — Federal Support

Our client is hiring IT Help Desk and Service Desk Specialists to support a federal technology service desk environment in Orlando, FL.

We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments. Candidates may be considered for multiple support levels based on experience, technical skills, schedule availability and role alignment.

Responsibilities
Provide technical support to end users by phone, email, chat, and ticketing system. Troubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. Document incidents, escalate issues when needed and deliver professional customer support in a structured federal environment.

Required Qualifications
Must be a U.S. Citizen and able to pass a federal background investigation.
Experience in IT help desk, service desk, technical support, customer support or account support.
Strong troubleshooting, communication, documentation and customer service skills.
Experience with Windows, Microsoft Office / Microsoft 365, ticketing systems, account support or remote troubleshooting.
Must be open to schedule coverage in a 24x7x365 support environment.

Preferred Qualifications
Active Directory experience.
ServiceNow or other ITSM ticketing experience.
VPN, remote access, PIV/CAC, or smart card troubleshooting experience.
Federal, DHS, CBP or government service desk experience.
Bilingual English/Spanish skills are a plus.
CompTIA A+, Network+, Security+, HDI or related certifications are a plus.

Location: Ashburn, VA
Work Environment: Federal service desk / technical support
Schedule: Multiple shifts may be available; 24x7x365 coverage environment

Apply today to start in June!


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About Teema

Sourced by ZipRecruiter

TEEMA is an award-winning, industry-leading recruitment agency dedicated to building meaningful relationships across North America. We achieve this time after time by consistently sourcing, screening, managing and securing top talent tailored to employers’ specific needs. The team that makes this happen consists of hundreds of experienced professional recruiters backed by exceptional, tenured leadership and back-office support. No matter how unique or challenging your hiring needs may be or how misunderstood or undervalued your in-demand skills may be in your current role, we have you covered. Our primary objective is to provide an exceptional recruitment experience for our clients and candidates and an ecosystem that empowers our team to thrive.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Litchfield Park, AZ, US

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