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Senior Google It Help Desk Jobs (NOW HIRING)

Hirekeyz Inc

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Senior Help Desk Technician Location:Washington, DC 20005 (Onsite) Type: Full-Time Overview We are ... Google IT Support Professional Certification * Experience supporting federal government ...

Mondo

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

Job Title: IT Help Desk Manager Location-Type: Onsite- 4 days Start Date: Early July Duration: C2H ... with Google Workspace administration and support Proficiency with Microsoft Intune for device ...

Audit Tel

IT Help Desk

Cincinnati, OH · On-site

We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Priority Waste

You'll work alongside our senior IT staff in a Microsoft 365 / Windows environment and grow your ... Certifications such as CompTIA A+, Network+, or Google IT Support. * Exposure to ticketing systems ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Identify patterns of recurring incidents across the store network; escalate to senior IT/third ...

Vego Garden

IT Help Desk Technician

Houston, TX

$22 - $25/hr

Support and Google Workspace environments, email accounts, collaboration tools, and business ... Requirements * 2+ years of experience in an IT Help Desk, Desktop Support, or Technical Support ...

Arcadia University

IT Help Desk Manager

Glenside, PA · On-site

The IT Help Desk Manager reports directly to the Assistant Vice President of IT and is in a hands ... Google Workspace, Microsoft Intune, and other business-critical software on Windows and macOS ...

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Senior Google It Help Desk information

See salary details

$43K

$99.8K

$159.5K

How much do senior google it help desk jobs pay per year?

As of Jul 26, 2026, the average yearly pay for senior google it help desk in the United States is $99,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $116,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Google It Help Desk vs Google IT Support Specialist?

AspectSenior Google It Help DeskGoogle IT Support Specialist
CertificationsRelevant certifications like CompTIA A+, Google IT Support Professional CertificateSame certifications often required or preferred
Work EnvironmentHelp desk, technical support teams, on-site or remoteHelp desk, technical support, often entry to mid-level roles
ResponsibilitiesAdvanced troubleshooting, mentoring, complex issue resolutionBasic to intermediate troubleshooting, customer support
Experience LevelTypically 3+ years or higher, leadership rolesEntry to mid-level experience

The Senior Google It Help Desk role involves advanced troubleshooting, mentoring, and handling complex issues, often requiring more experience and certifications. In contrast, the Google IT Support Specialist focuses on basic to intermediate support tasks. Both roles share similar environments and certifications but differ mainly in responsibility level and experience required.

What cities are hiring for Senior Google It Help Desk jobs? Cities with the most Senior Google It Help Desk job openings:
What are the most commonly searched types of Google It Help Desk jobs? The most popular types of Google It Help Desk jobs are:
What states have the most Senior Google It Help Desk jobs? States with the most job openings for Senior Google It Help Desk jobs include:
Senior Google It Help Desk jobs near you

Senior Help Desk Technician

Hirekeyz Inc

Washington, DC • On-site

$22.75 - $30.50/hr

Full-time

Posted 12 days ago

Job description

Role: Senior Help Desk Technician 

Location:Washington, DC 20005 (Onsite)

Type: Full-Time

Overview

We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client in Washington, DC. This role will serve as the primary point of contact for end-user technical support, ensuring reliable operation of laptops, mobile devices, enterprise applications, and network-connected equipment.

This is a hands-on, customer-facing position requiring strong troubleshooting skills and the ability to support both onsite and remote users.

Responsibilities

End-User Support

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Troubleshoot Windows and macOS laptops and desktops
  • Assist users with Google Workspace and Microsoft Office applications
  • Provide desk-side support for onsite staff

Device Setup and Configuration

  • Configure and deploy laptops, mobile phones, and tablets
  • Install software and perform operating system updates
  • Support device encryption and authentication tools
  • Manage mobile devices using mobile device management systems

IT Systems Support

Support and troubleshoot technologies including:

  • Google Workspace
  • Microsoft Office
  • Adobe Acrobat
  • Network printers and scanners
  • Mobile devices (iOS and Android)
  • Voicemail and communication systems
  • IT security tools such as CrowdStrike, Qualys, and authentication tokens

Help Desk Operations

  • Track incidents and service requests in a ticketing system
  • Provide timely issue resolution and escalate complex issues when needed
  • Maintain accurate documentation of troubleshooting steps and resolutions

Asset Management

  • Track and manage IT hardware inventory
  • Support annual IT hardware and software audits
  • Maintain device lifecycle documentation

Required Qualifications

  • 5+ years of Help Desk or Desktop Support experience
  • Strong experience supporting Windows and macOS environments
  • Experience with Google Workspace/Google Cloud
  • Experience troubleshooting network printers and mobile devices
  • Excellent customer service and communication skills
  • Ability to work independently in an onsite support role

Preferred Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • CompTIA A+ certification
  • ITIL Foundation certification
  • Google IT Support Professional Certification
  • Experience supporting federal government environments