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Remote Google It Help Desk Jobs (NOW HIRING)

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH ... Mammoth Tech Help desk technician must have the good technical knowledge and be able to communicate ...

TriOptus LLC

Help Desk Support - Sr - (Remote)

$20.50 - $27.75/hr

... with Google Office Suite SQL or Snowflake knowledge for data pulls and tracking Preferred ... Associates Degree in Computer Science, Information Systems, and Engineering, equivalent ...

RELQ TECHNOLOGIES LLC

... remote location What You Have ● 3+ years of experience in Help Desk or above roles ● Working ... products (Okta, Google Suite, Zapier, Jira, Confluence, etc) ● Foundational industry ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

From the help desk to server setups and management, networking, cloud solutions, etc., this ... Proficient with Office 365 and Google Apps for Business. * Has experience in setting up and ...

Energy Solutions - USA

Helpdesk Technician II

Boston, MA · On-site +1

$32 - $36/hr

We are looking for a Help Desk Technician II that will be responsible for delivering advanced Tier 1 IT support for local and remote employees. At Energy Solutions, the IT Department is responsible ...

eXp World Holdings, Inc.

IT Support Technician - (REMOTE)

$22 - $30.25/hr

Escalate or direct help desk requests to the appropriate teams, departments, and management ... Experience with cloud-based services (Workplace, Google G Suite, etc) * Strong interpersonal skills

Lendbuzz

Senior IT Manager (Boston)

Boston, MA · On-site +1

$142K - $142K/yr

Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build ... Govern SaaS portfolio (e.g., Google/Microsoft 365, Slack, Zoom, Atlassian, HRIS, CRM) * Implement ...

Ledgebrook

IT/Helpdesk Supervisor

About the Role The IT Helpdesk Supervisor is responsible for leading and scaling day-to-day ... Experience supporting remote or hybrid work environments * Strong experience with Google Workspace ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

Help Desk Analyst - myColorado Client ... Colorado OIT (Office of Information Technology) Location: Remote - Must be local to Colorado ...

On Board Experiential

IT Director

New York, NY · On-site +1

Oversee IT service delivery and support operations for all employees across offices and remote environments. * Manage the IT help desk ticketing system (ServiceNow) and ensure timely resolution of ...

SAIC

Service Desk Agent

KY · Remote

$40K/yr

Remote Work, KY, US Date Posted: 2026-06-23 Category: Information Technology Subcategory: Technical ... High School and 1-2 years of sufficient IT help desk / technical service experience supporting a ...

On Board Experiential

IT Director

New York, NY · On-site +1

Oversee IT service delivery and support operations for all employees across offices and remote environments. * Manage the IT help desk ticketing system (ServiceNow) and ensure timely resolution of ...

Horizon3.ai

Global Help Desk Manager

... a distributed, remote-first organization. The ideal candidate brings strong IT operations ... Collaboration platforms (e.g., Slack, Google Workspace, Zoom) * Asset management and device ...

SAIC

Help Desk Agent I

VA · Remote

$40K/yr

Remote Work, VA, US Date Posted: 2026-06-29 Category: Information Technology Subcategory: Technical ... Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and ...

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All JobsRemote Google It Help Desk Jobs

Remote Google It Help Desk information

See salary details

$13

$25

$39

How much do remote google it help desk jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote google it help desk in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What is a Remote Google IT Help Desk?

A Remote Google IT Help Desk is a support service that provides technical assistance to users, primarily with Google products and general IT issues, from a remote location. Professionals in this role help troubleshoot problems, guide users through software installations, and resolve connectivity or account issues via phone, email, or chat. This job often supports both internal company staff and external customers, ensuring smooth operation of IT systems without the need for in-person support.

What is the difference between Remote Google It Help Desk vs Remote Microsoft Support Specialist?

AspectRemote Google It Help DeskRemote Microsoft Support Specialist
CertificationsGoogle IT Support Professional Certificate, CompTIA A+Microsoft Certified: Modern Desktop Administrator, CompTIA A+
Work EnvironmentRemote, tech support for Google products and servicesRemote, support for Microsoft Windows, Office, and Azure
Industry UsageTech companies, educational institutions, enterprise supportBusiness, enterprise, and corporate IT support

The Remote Google It Help Desk primarily focuses on supporting Google products and services, requiring certifications like the Google IT Support Professional Certificate. In contrast, the Remote Microsoft Support Specialist handles issues related to Microsoft technologies, often requiring Microsoft certifications. Both roles are remote, involve technical troubleshooting, and are common in IT support environments. The main difference lies in the specific platforms and certifications involved, catering to different employer needs and client bases.

What are the key skills and qualifications needed to thrive as a Remote Google IT Help Desk professional, and why are they important?

To thrive as a Remote Google IT Help Desk professional, you need a solid understanding of computer hardware, networking, troubleshooting, and customer support, often supported by a certification like the Google IT Support Professional Certificate. Familiarity with remote desktop tools, ticketing systems, and Google Workspace (formerly G Suite) is typically required. Strong communication, patience, and problem-solving skills help you deliver effective technical support and build trust with users remotely. These skills and qualities are essential for efficiently resolving IT issues and ensuring seamless technology operations for distributed teams.

How does a Remote Google IT Help Desk professional typically collaborate with team members and end-users?

As a Remote Google IT Help Desk professional, you'll frequently collaborate with both your IT team and end-users through digital channels such as email, chat, video conferencing, and ticketing systems. Effective communication is key, as you'll troubleshoot technical issues, provide guidance, and escalate complex problems when needed. You'll often participate in virtual meetings to discuss recurring issues or share updates, and you may also document solutions in shared knowledge bases for team-wide benefit. This collaborative approach ensures timely and effective support for users while fostering a supportive remote work environment.
More about Remote Google It Help Desk jobs
What cities are hiring for Remote Google It Help Desk jobs? Cities with the most Remote Google It Help Desk job openings:
What are the most commonly searched types of Google It Help Desk jobs? The most popular types of Google It Help Desk jobs are:
What states have the most Remote Google It Help Desk jobs? States with the most job openings for Remote Google It Help Desk jobs include:
What job categories do people searching Remote Google It Help Desk jobs look for? The top searched job categories for Remote Google It Help Desk jobs are:
Remote Google It Help Desk jobs near you
Infographic showing various Remote Google It Help Desk job openings in the United States as of June 2026, with employment types broken down into 42% Full Time, 4% Part Time, and 54% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $52,636 per year, or $25.3 per hour.

Help Desk / IT Support Specialist

Careerswift

San Francisco, CA • Remote

$25 - $30/hr

Full-time

Posted 27 days ago

Job description

Job Description

About the Role

We are looking for a Help Desk / IT Support Specialist to join our US team. You will be the first point of contact when something breaks, something does not load, or someone cannot get in. Your job is to get people back on track quickly and make sure nothing falls through the cracks. This is a fully remote position open to candidates anywhere in the United States.


What You Will Do

  • Handle incoming support tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of them gets resolved

  • Troubleshoot hardware, software, and connectivity issues across Windows and macOS environments

  • Manage user accounts and access permissions using Active Directory and Microsoft 365

  • Support networking issues including VPN connectivity, DNS, and basic TCP/IP troubleshooting

  • Write up clear documentation and keep the internal knowledge base up to date so issues do not repeat

  • Escalate complex or recurring problems to the right team with context included

What We Are Looking For

  • At least 1 year of experience in IT support or a helpdesk role

  • Hands-on experience with Windows and macOS

  • Familiarity with at least one ticketing system (Zendesk, Jira, or ServiceNow)

  • Basic understanding of networking: VPN, DNS, TCP/IP

  • You can explain technical issues in plain language without making people feel bad for asking

  • Comfortable working independently and staying on top of your queue without someone checking in constantly

Salary: $25–$30/hour

Job Overview

Location: Remote

Seniority Level: Junior