San Francisco, CA · Remote
$23.50 - $31.75/hr
Are you interested in future opportunities like these below? If so, submit your information to join our Talent Community Would you like to work in a dynamic fast-moving environment that values social
San Francisco, CA · Remote
$23.50 - $31.75/hr
Are you interested in future opportunities like these below? If so, submit your information to join our Talent Community Would you like to work in a dynamic fast-moving environment that values social
Job Summary : Somatus is the largest and leading value-based kidney care company, empowering patients with chronic kidney disease. The IT Help Desk Specialist I provides first-line technical support
Job Summary : Somatus is the largest and leading value-based kidney care company, empowering patients with chronic kidney disease. The IT Help Desk Specialist I provides first-line technical support
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location: Remote Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Help Desk Specialist II (Tier 2 - Advanced Support)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and
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Help Desk Specialist II (Tier 2 - Advanced Support)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk
Overview The IT Service Technician II uses specialized knowledge & skills to perform hardware support and repairs for user departments across the company. The IT Service Technician II resolves
Overview The IT Service Technician II uses specialized knowledge & skills to perform hardware support and repairs for user departments across the company. The IT Service Technician II resolves
Overview DecisionPoint seeks multiple Help Desk Specialists (Tier 1) to provide frontline IT customer support in a large federal and DoD-aligned service environment. These entry-level positions serve
Overview DecisionPoint seeks multiple Help Desk Specialists (Tier 1) to provide frontline IT customer support in a large federal and DoD-aligned service environment. These entry-level positions serve
$20.50 - $27.75/hr
Location(s): REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH TECH : Mammoth Tech provides versatile and tech-savvy contact center and debt collections
$20.50 - $27.75/hr
Location(s): REMOTE Reports to: Helpdesk Supervisor FLSA Type: Non-Exempt HOURS: 5PM - 1AM EST. ABOUT MAMMOTH TECH : Mammoth Tech provides versatile and tech-savvy contact center and debt collections
San Francisco, CA · Remote
$25 - $30/hr
Job Description About the Role We are looking for a Help Desk / IT Support Specialist to join our US team. You will be the first point of contact when something breaks, something does not load, or
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San Francisco, CA · Remote
$25 - $30/hr
Job Description About the Role We are looking for a Help Desk / IT Support Specialist to join our US team. You will be the first point of contact when something breaks, something does not load, or
$20.50 - $27.75/hr
Job Title: Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Job Description: Provide application support through remote access tools to resolve internal
$20.50 - $27.75/hr
Job Title: Help Desk Support - Sr Location: Richmond, VA (Remote) Duration: 6 months Job Type: Contract Job Description: Provide application support through remote access tools to resolve internal
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San Antonio, TX · Remote
$38 - $40/hr
Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined
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San Antonio, TX · Remote
$38 - $40/hr
Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined
Location: Remote- Eligible US Locations About the role and about You: Zwift is a lean, global operation with about 300 people spread across four continents, most people working remotely. It is a
Location: Remote- Eligible US Locations About the role and about You: Zwift is a lean, global operation with about 300 people spread across four continents, most people working remotely. It is a
Fort Worth, TX · On-site +1
$45K - $55K/yr
**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.** Our client is seeking an IT Support Specialist to join
Fort Worth, TX · On-site +1
$45K - $55K/yr
**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.** Our client is seeking an IT Support Specialist to join
Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT
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Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT
Boston, MA · On-site +1
$150K - $190K/yr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit.
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Boston, MA · On-site +1
$150K - $190K/yr
At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit.
$22 - $30.25/hr
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the US. Please Note: Working hours for
$22 - $30.25/hr
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in the US. Please Note: Working hours for
$13.94 - $16.24
6% of jobs
$16.24 - $18.53
11% of jobs
$20.10 is the 25th percentile. Wages below this are outliers.
$18.53 - $20.83
12% of jobs
$20.83 - $23.12
16% of jobs
The median wage is $23.89 / hr.
$23.12 - $25.42
16% of jobs
$25.42 - $27.71
13% of jobs
$28.09 is the 75th percentile. Wages above this are outliers.
$27.71 - $30
10% of jobs
$30 - $32.30
7% of jobs
$32.30 - $34.59
5% of jobs
$34.59 - $36.89
2% of jobs
$36.89 - $39.18
2% of jobs
$13
$25
$39
| Aspect | Remote Google It Help Desk | Remote Microsoft Support Specialist |
|---|---|---|
| Certifications | Google IT Support Professional Certificate, CompTIA A+ | Microsoft Certified: Modern Desktop Administrator, CompTIA A+ |
| Work Environment | Remote, tech support for Google products and services | Remote, support for Microsoft Windows, Office, and Azure |
| Industry Usage | Tech companies, educational institutions, enterprise support | Business, enterprise, and corporate IT support |
The Remote Google It Help Desk primarily focuses on supporting Google products and services, requiring certifications like the Google IT Support Professional Certificate. In contrast, the Remote Microsoft Support Specialist handles issues related to Microsoft technologies, often requiring Microsoft certifications. Both roles are remote, involve technical troubleshooting, and are common in IT support environments. The main difference lies in the specific platforms and certifications involved, catering to different employer needs and client bases.
San Francisco, CA • Remote
$23.50 - $31.75/hr
Temporary
Re-posted 25 days ago
Are you interested in future opportunities like these below? If so, submit your information to join our Talent Community
Would you like to work in a dynamic fast-moving environment that values social interaction as well as technical prowess? We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well. Our workplace is where you will sharpen existing skills and develop new ones around new technology as it emerges. It is a bright, vibrant, challenging environment that leave you feeling like you've helped make an impact. We need people who can hold a conversation as well as resolve complex technical issues effectively and efficiently through multiple mediums (chat, ticket, phone). We want people for whom going over and above is second nature, who value the people behind the problems, and for whom technology is their passion. We want to deliver the best IT Help Desk experience in the world and if you think you are up to the challenge, read on.
Job Responsibilities:
Apply critical thinking to complex user requests and provides as much context and information as possible to deliver the best solutions as quickly as possible
Troubleshoot client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi and wired connectivity to the internal network
Support user requests and performs remote installations as needed
Assist remote users with access problems ranging from password resets to network access failures
Support messaging & calendaring services and content collaboration
Support issues with mobile devices
Lead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, and effectiveness; this technician then takes actions based on the current trends in service
Attend and participate in weekly team syncs by driving actionable discussions
Display learning agility by actively seeking answers when technically challenged
Seek feedback from other Help Desk Technicians to optimize and improve support, while also maintaining a solid understanding of general user support needs and requirements
Required Skills:
HS Diploma or GED
3+ years of experience in a Help Desk role w/walk-up service required, VIP support preferred - 80% MacOS support, 20% Windows
Strong interpersonal communication skills with a high degree of empathy is a must
Demonstrable understanding of Mac OS from command line troubleshooting to resolving individual application failures required
Advanced working knowledge of collaboration tools such as Slack, Teams and Google Workspace required
Demonstrated knowledge of Microsoft Exchange and/or Google Admin, including a firm understanding of Groups and permissions, is required
Knowledge of Windows, in issues ranging from resolving registry conflicts to troubleshooting system crashes and performance issues, is a plus
Familiarity with platforms such as ServiceNow, Zendesk, Jira, or Okta preferred
Experience in supporting PCs and Windows OS in a commercial or enterprise environment
Strong knowledge of supporting iOS and Android devices in a commercial or enterprise environment
Working knowledge of video collaboration, including tools like Zoom, WebEx, etc.
Working knowledge of Active Directory and basic AD administration
Employment Type: US Temporary FT
