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Remote Desk Security Jobs (NOW HIRING)

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined ... Coordinate with service desk, security, and projects teams to ensure work is completed and ...

vTech Solution

Help Desk Analyst Remote

Phoenix, AZ · Remote

$21 - $28.75/hr

Job Title: Help Desk Analyst Location: Remote (Phoenix, AZ) Job Type: Contract - 6 Months ... Managed Security Services : Implementing zero-trust security frameworks to prevent cyber threats in ...

Centstone

Service Desk Support Analyst

Minneapolis, MN · Remote

$21 - $28.75/hr

Service Desk Support Analyst Location: Minnesota (Remote) Employment Type: Contract Schedule ... DHCP, Endpoint Security, ITSM, Remote Support Tools Join a collaborative IT team where your ...

Bridge Defense

Service Desk Technician

We provide full-spectrum national security solutions that combine secure infrastructure, cleared ... This is a remote position. Essential Duties and Responsibilities: * Serve as the initial point of ...

Bridge Defense

Service Desk Technician

We provide full-spectrum national security solutions that combine secure infrastructure, cleared ... This is a remote position. Essential Duties and Responsibilities: * Serve as the initial point of ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Required Security clearance. If you meet these qualifications, please submit your application via ...

DecisionPoint | Cortek

Service Desk Lead

The Service Desk Lead is responsible for workforce scheduling, queue management, ticket quality ... appropriate for high-security environments. * Familiarity with remote support tools ...

Horizon3.ai

Manager, Global Help Desk

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of ... We're committed to helping solve our common security problems: ineffective security tools and false ...

ITC Federal, Inc.

Help Desk Supervisor

Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ... security. We leverage the latest technology innovations and proven approaches to better serve the ...

Harbor IT

Help Desk II

$20.50 - $27.75/hr

The Help Desk Technician II is a remote-first support role within Harbor IT's Service Delivery ... In environments where uptime, data security, and regulatory sensitivity (HIPAA, PHI handling ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Applicants must be able to obtain and maintain a Public Trust security clearance. United States ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

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Remote Desk Security information

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How much do remote desk security jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote desk security in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

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Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.

Remote Technical Account Manager

Xperteks

Remote

$80K - $100K/yr

Full-time

Re-posted 4 days ago

Job description

The Role
As a Remote Technical Account Manager, you will own the health and growth of a defined client portfolio. You will run recurring client reviews (TBRs/QBRs), maintain account plans, coordinate internal execution, and produce quotes and scopes that turn needs into action.
You will work closely with our CTO to keep clients aligned to standards, surface risk early, and drive remediation and lifecycle planning that protects the client and strengthens the relationship.
What You'll Do
Account Ownership and Client Leadership
  • Serve as the primary point of contact for assigned accounts and build long-term trust.
  • Run proactive communication cadences and manage escalations with calm, clear leadership.
  • Align client stakeholders around priorities, timelines, and outcomes.

Technical Business Reviews (TBRs/QBRs)
  • Prepare and present recurring business-focused technical reviews covering:
    • Service trends and recurring issues
    • Security posture and key risks
    • Backup and business continuity posture
    • Infrastructure lifecycle and refresh planning
    • Recommendations and prioritized next steps
  • Convert findings into action plans, projects, and remediation roadmaps.

Quoting and Scoping
  • Create accurate quotes for hardware, licensing, managed services changes, and project work.
  • Draft clear scopes of work including assumptions, exclusions, deliverables, and timelines.
  • Coordinate sourcing, vendor options, and procurement workflows as needed.

Internal Execution and Standards Alignment
  • Coordinate with service desk, security, and projects teams to ensure work is completed and documented.
  • Ensure client documentation stays current and aligned with standards in our documentation system.

Assist the CTO with account planning, standards adoption, and identifying recurring patterns that need improvement.
Required Experience and Skills
  • 3+ years in an MSP or IT services environment in a client-facing role (TAM, support, Service Manager, Project Coordinator with client ownership, etc.).
  • Strong technical fluency across typical SMB stacks:
    • Microsoft 365 fundamentals, identity and access concepts
    • Endpoint management and patching concepts
    • Networking fundamentals (firewalls, switches, Wi-Fi basics)
    • Backup and business continuity fundamentals
    • Security fundamentals (MFA, EDR, phishing risk, DNS filtering)
  • Confident presenting to executives and business owners.
  • Strong organization, follow-through, and written communication.

What Success Looks Like
  • Clients feel informed and supported through consistent touchpoints and clear planning.
  • TBRs are delivered on-time and produce actionable next steps.
  • Quotes are accurate, timely, and clearly scoped with minimal rework.
  • Account risks are surfaced early and moved into remediation plans.
  • The CTO gains leverage through better account coordination, standards adoption, and documentation discipline.

Apply