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Remote Desk Security Jobs (NOW HIRING)

Xperteks

Remote Technical Account Manager

$80K - $100K/yr

The Role As a Remote Technical Account Manager, you will own the health and growth of a defined ... Coordinate with service desk, security, and projects teams to ensure work is completed and ...

Blue Mantis

Help Desk Engineer - Remote Canada Only

$25 - $28/hr

Help Desk Engineer - Remote Canada Only Department: Blue Mantis Employment Type: Full Time Location ... Security Group creation * Maintain user accounts for VPN sessions Security: * Setup and ...

SAIC

Help Desk Agent I

VA · Remote

$40K/yr

Job ID: 2614097 Location: Remote Work, VA, US Date Posted: 2026-06-29 Category: Information ... Preferred Technical certifications such as Security+, Net+, MCP, MCSE, CCNA, ITIL, CHDP, CompTIA A ...

Securitas

Global Security Systems Service Desk Analyst

$75K - $80K/yr

Remote Salary: $75,000-$80,000 The Global Physical Security Service Desk is responsible for safeguarding personnel, facilities, and assets across a global footprint. The Global Physical Security ...

Vanta

Head of Deal Desk

$222K - $261K/yr

We believe that security should be monitored and verified continuously, and we empower companies to ... Remote workspace, internet, and cellphone stipend * Commuter benefits for team members who report ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Required Security clearance. If you meet these qualifications, please submit your application via ...

Horizon3.ai

Global Help Desk Manager

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission ... We're committed to helping solve our common security problems: ineffective security tools and false ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 ... Collaborate with internal teams to escalate bugs, technical issues, or security concerns.

Keeper Security

Information Security Engineer

This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based ... desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on ...

ITC Federal, Inc.

Help Desk Supervisor

Remote CLEARANCE: Public Trust - Candidates do not need to be cleared at the time of application ... security. We leverage the latest technology innovations and proven approaches to better serve the ...

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Remote Desk Security information

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How much do remote desk security jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote desk security in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

More about Remote Desk Security jobs
What cities are hiring for Remote Desk Security jobs? Cities with the most Remote Desk Security job openings:
What are the most commonly searched types of Desk Security jobs? The most popular types of Desk Security jobs are:
What states have the most Remote Desk Security jobs? States with the most job openings for Remote Desk Security jobs include:
What job categories do people searching Remote Desk Security jobs look for? The top searched job categories for Remote Desk Security jobs are:
Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,688 per year, or $23.9 per hour.
Remote Technical Account Manager

Remote Technical Account Manager

Xperteks

Remote

$80K - $100K/yr

Full-time

Posted 3 days ago

Job description

The Role
As a Remote Technical Account Manager, you will own the health and growth of a defined client portfolio. You will run recurring client reviews (TBRs/QBRs), maintain account plans, coordinate internal execution, and produce quotes and scopes that turn needs into action.
You will work closely with our CTO to keep clients aligned to standards, surface risk early, and drive remediation and lifecycle planning that protects the client and strengthens the relationship.
What You'll Do
Account Ownership and Client Leadership
  • Serve as the primary point of contact for assigned accounts and build long-term trust.
  • Run proactive communication cadences and manage escalations with calm, clear leadership.
  • Align client stakeholders around priorities, timelines, and outcomes.

Technical Business Reviews (TBRs/QBRs)
  • Prepare and present recurring business-focused technical reviews covering:
    • Service trends and recurring issues
    • Security posture and key risks
    • Backup and business continuity posture
    • Infrastructure lifecycle and refresh planning
    • Recommendations and prioritized next steps
  • Convert findings into action plans, projects, and remediation roadmaps.

Quoting and Scoping
  • Create accurate quotes for hardware, licensing, managed services changes, and project work.
  • Draft clear scopes of work including assumptions, exclusions, deliverables, and timelines.
  • Coordinate sourcing, vendor options, and procurement workflows as needed.

Internal Execution and Standards Alignment
  • Coordinate with service desk, security, and projects teams to ensure work is completed and documented.
  • Ensure client documentation stays current and aligned with standards in our documentation system.

Assist the CTO with account planning, standards adoption, and identifying recurring patterns that need improvement.
Required Experience and Skills
  • 3+ years in an MSP or IT services environment in a client-facing role (TAM, support, Service Manager, Project Coordinator with client ownership, etc.).
  • Strong technical fluency across typical SMB stacks:
    • Microsoft 365 fundamentals, identity and access concepts
    • Endpoint management and patching concepts
    • Networking fundamentals (firewalls, switches, Wi-Fi basics)
    • Backup and business continuity fundamentals
    • Security fundamentals (MFA, EDR, phishing risk, DNS filtering)
  • Confident presenting to executives and business owners.
  • Strong organization, follow-through, and written communication.

What Success Looks Like
  • Clients feel informed and supported through consistent touchpoints and clear planning.
  • TBRs are delivered on-time and produce actionable next steps.
  • Quotes are accurate, timely, and clearly scoped with minimal rework.
  • Account risks are surfaced early and moved into remediation plans.
  • The CTO gains leverage through better account coordination, standards adoption, and documentation discipline.

Apply