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Remote Desk Security Jobs in Washington (NOW HIRING)

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

System One

Cloud Service Desk Engineer

Bethesda, MD · Remote

$55 - $70/hr

... meet security posture requirements before granting network access * Support Microsoft Intune ... Support VDI connectivity engineering, ensuring remote users on macOS and Windows platforms can ...

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

This position is remote/hybrid; candidates must be willing to work on-site when required. This ... Ensure systems remain current with approved configurations and security requirements. * Configure ...

Chenega Corporation

Help Desk Supervisor

Ashburn, VA · On-site +1

Overview Help Desk Supervisor Ashburn, VA (Remote) Are you ready to enhance your skills and build ... security requirements, and equipment accountability processes. * Ability to independently make ...

New

System One

Senior Help Desk Engineer

Bethesda, MD · Remote

$80K - $95K/yr

Onsite Security Clearance: US Citizenship required Responsibilities * Manage and coordinate the ... Familiarity with help desk ticketing systems and remote support tools * Onsite work commitment of ...

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All JobsDesk Security JobsRemote Desk Security JobsRemote Desk Security Jobs in Washington

Remote Desk Security information

What is the difference between Remote Desk Security vs Remote Help Desk Technician?

AspectRemote Desk SecurityRemote Help Desk Technician
CertificationsCompTIA Security+, CISSP (preferred)CompTIA A+, Network+
Work EnvironmentFocus on cybersecurity, threat monitoring, and security protocolsAssist users with hardware/software issues, troubleshooting
Industry UsageIT security firms, corporate security teamsIT support departments, tech service providers
Primary ResponsibilitiesProtect systems, monitor security threats, respond to incidentsResolve user issues, install software, provide technical support

Remote Desk Security and Remote Help Desk Technician roles both operate remotely but focus on different areas. Remote Desk Security emphasizes cybersecurity and threat management, requiring security certifications. In contrast, Remote Help Desk Technicians primarily assist users with technical issues, focusing on hardware and software support. Both roles are vital in IT support but serve distinct functions within organizations.

What are the most commonly searched types of Desk Security jobs in Washington? The most popular types of Desk Security jobs in Washington are:
What are popular job titles related to Remote Desk Security jobs in Washington? For Remote Desk Security jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Desk Security jobs in Washington look for? The top searched job categories for Remote Desk Security jobs in Washington are:
What cities in Washington are hiring for Remote Desk Security jobs? Cities in Washington with the most Remote Desk Security job openings:
Remote Desk Security jobs near you
Infographic showing various Remote Desk Security job openings in Washington as of June 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution.

Service Desk Technician I (Remote)

Terrestris Global Solutions

Washington, DC • Remote

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required. This position is contingent upon contract award.

I've never heard of Terrestris. What do you do?

At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.

So, what will the Service Desk Technician I at Terrestris do?

As the Service Desk Technician I you will be primarily responsible for issues related to user workstations, including desktops, laptops, 10Zig zero clients, and mobile thin clients.

What does a typical day look like for a Service Desk Technician I?

You will:

  • Manage user accounts and provide day-to-day account administration support.
  • Troubleshoot desktops, laptops, 10Zig zero clients, mobile thin clients, and other workstation issues.
  • Install and configure hardware, software, and workstation operating systems.
  • Ensure systems remain current with approved configurations and security requirements.
  • Configure, maintain, and troubleshoot workstation peripherals and connected devices.
  • Respond to requests for assistance received through the Service Desk by telephone, ServiceNow, and walk-in inquiries.
  • Assess user issues through conversation, diagnostic techniques, and remote access tools.
  • Assign appropriate priorities to support requests based on business impact and urgency.
  • Dispatch or escalate complex incidents and service requests to Level II Technicians when necessary.
  • Track ticket status and resolution activities and communicate updates, resolutions, and outstanding issues to users and the Service Desk Supervisor.

What qualifications do you look for?

You might be the professional we're looking for if you have:

  • Authorization to work in the United States permanently without sponsorship.
  • Ability to obtain Public Trust Clearance.
  • A minimum of (2) years of IT Help Desk experience to Include Help Desk Administration and User Support.
  • Certification: CompTIA A+ Certification may be substitute for 1 year of experience.

What kind of benefits does Terrestris Offer?

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.

DILBERT 2018 Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION.

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