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Contract It Support Jobs in Washington (NOW HIRING)

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type ... Contract Compensation: $28.54 Work Model: Onsite - onsite Hours: 40.0 Security Clearance: Ability ...

TAD PGS, Inc

IT Support Technician

Washington, DC

$29.86/hr

We have an Excellent Contract position for an IT Support Technician to join a leading Company located in the Washington, DC. Pay Rate: $29.86 **US Citizenship is required.** **Candidate must have the ...

TAD PGS, Inc.

IT Support Technician

Washington, DC

$29.86/hr

We have an Excellent Contract position for an IT Support Technician to join a leading Company located in the Washington, DC. Pay Rate: $29.86 **US Citizenship is required.** **Candidate must have the ...

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note ... Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Helsing

IT Support Specialist

Washington, DC · On-site

C., we are looking for an IT Support Specialistto ensure our daily operations run seamlessly. In ... contracts * We actively encourage healthy, proactive, and diverse debate internally about what we ...

Helsing

IT Support Specialist

Washington, DC

C., we are looking for an IT Support Specialist to ensure our daily operations run seamlessly. In ... contracts * We actively encourage healthy, proactive, and diverse debate internally about what we ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Contract personnel perform investigations to characterize of the severity of breaches, develop ... and IT support operations to be a member of the IT support services desk in the customer ...

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All JobsContract It Support JobsContract It Support Jobs in Washington

Contract It Support information

See Washington salary details

$16

$28

$41

How much do contract it support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for contract it support in Washington is $28.39, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $32.12 per hour, depending on experience, location, and employer.

What is a contract IT support?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a contract IT support?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by contract IT support, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Washington?

The most popular types of It Support jobs in Washington are:

What are popular job titles related to Contract It Support jobs in Washington?

For Contract It Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Contract It Support jobs in Washington look for?

The top searched job categories for Contract It Support jobs in Washington are:

What cities in Washington are hiring for Contract It Support jobs?

Cities in Washington with the most Contract It Support job openings:

Contract It Support jobs near you
Infographic showing various Contract It Support job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $59,057 per year, or $28.4 per hour.

IT Support Specialist

Blackwatch International

Mclean, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

IT Support Specialist


Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is a small business dedicated to supporting Federal business and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 and CMMI Level 3 certifications. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement.


Position Title: IT Support Specialist 

Location: McLean, VA (Hybrid)
Employment Type: Full-Time; Exempt
Reports To: VP of Contracts & Administration

US Citizenship Required: Yes


About Us

We are a rapidly growing government contractor supporting federal agencies across a diverse portfolio of contracts. Due to continued growth and new contract awards, we are seeking an IT Support Specialist to join our team.


Position Summary

The IT Support Specialist serves as a key member of Blackwatch's administrative team and is responsible for delivering exceptional technical support while administering the Company's day-to-day information technology operations. This role oversees employee onboarding and offboarding technology activities, endpoint management, Microsoft 365 administration, help desk support, IT asset management, and the implementation of technology policies and procedures that enable employees to work efficiently and securely.


The IT Support Specialist will ensure employees receive timely, high-quality technical support while helping maintain a secure, reliable, and scalable technology environment. This individual will play an important role in supporting the Company's continued growth by providing outstanding customer service and contributing to ongoing IT improvements and operational initiatives.


The successful candidate will combine strong technical troubleshooting skills with excellent customer service, sound judgment, attention to detail, and the ability to work independently while managing multiple priorities in a fast-paced government contracting environment.


End User Support

• Provide first-line technical support to employees for hardware, software, mobile devices, printers, network connectivity, and business applications.
• Respond to help desk requests in a timely, professional, and customer-focused manner while maintaining excellent communication throughout issue resolution.
• Diagnose, troubleshoot, and resolve technical issues or coordinate with external vendors and senior IT resources when escalation is required.
• Provide both remote and onsite support to employees across multiple office locations.
• Support conference room technology and assist with technology setup for meetings and company events.


Employee Onboarding & Offboarding

• Partner with Human Resources and hiring managers to deliver a seamless technology onboarding experience for new employees.
• Prepare and deploy laptops, monitors, mobile devices, peripherals, and required software prior to employee start dates.
• Configure employee technology, system access, and required business applications for new hires.
• Coordinate employee offboarding by disabling system access, recovering company equipment, and ensuring compliance with Company security procedures.
• Maintain standardized onboarding and offboarding processes, documentation, and checklists.


Microsoft 365 & User Administration

• Administer Microsoft 365 including Outlook, Teams, SharePoint, OneDrive, and Office applications.
• Create, modify, and deactivate user accounts within Active Directory, Microsoft Entra ID, and other business applications.
• Manage security groups, shared mailboxes, distribution lists, and user permissions.
• Assist employees with password resets, multi-factor authentication, VPN access, and account recovery.
• Support licensing administration and user access management.


Endpoint & Technology Management

• Configure, deploy, maintain, and troubleshoot company-issued laptops, desktops, docking stations, monitors, printers, and mobile devices.
• Maintain endpoint security through software updates, antivirus management, encryption, and routine maintenance.
• Coordinate equipment repairs, warranty service, and hardware replacements with vendors.
• Maintain accurate inventory records for all Company technology assets.


IT Operations & Process Support

• Install, configure, and maintain operating systems and business software.
• Assist with workstation imaging, software deployment, system updates, and routine maintenance activities.
• Support implementation of technology standards, policies, and procedures.
• Assist with small technology projects, system upgrades, office expansions, and new technology implementations.


Security & Compliance

• Support implementation of Company cybersecurity policies and technology security best practices.
• Assist with endpoint protection, multi-factor authentication, encryption, and other security initiatives.
• Ensure employee access aligns with Company policies and security requirements.
• Report and assist in responding to technology or security incidents.


Documentation & Training

• Develop and maintain IT documentation, user guides, knowledge base articles, and standard operating procedures.
• Provide informal technology training and guidance to employees to improve adoption and productivity.
• Document recurring technical issues and recommend long-term solutions.


Cross-Functional Support

• Partner closely with Human Resources to support employee technology in

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