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It Support Manager Jobs in Washington (NOW HIRING)

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time ... Manage device provisioning and deployment through MDM tools such as Microsoft Intune and Autopilot.

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Spectra Credit Union

IT Support Specialist

Alexandria, VA · On-site

$46K - $55K/yr

Job Title-IT Support Specialist Company- Spectra Credit Union Location-Alexandria VA Are you ready ... Time management * Software installation * Communicator Requirements Education A high school diploma ...

Pratum Companies

IT Support Specialist

Gaithersburg, MD · On-site

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting ... Coordinate with site/property management personnel to minimize disruption to daily operations.

Pratum Companies

IT Support Specialist

Gaithersburg, MD · On-site

$33 - $36/hr

The ideal candidate will have 3-5 years of IT support experience, hands-on experience supporting ... Coordinate with site/property management personnel to minimize disruption to daily operations.

ECPI University

IT Support

Manassas, VA · On-site

$47K - $55K/yr

The IT Support role helps support users with a wide range of desktop operating systems ... Manage the network cable plant. * Configure and manage classroom images. * Maintain software and ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Washington

It Support Manager information

See Washington salary details

$40.8K

$97.6K

$148.9K

How much do it support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for it support manager in Washington is $97,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $112,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the most commonly searched types of It Support jobs in Washington?

The most popular types of It Support jobs in Washington are:

What cities in Washington are hiring for It Support Manager jobs?

Cities in Washington with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,571 per year, or $46.9 per hour.

IT Support Specialist

Compu-Vision Consulting Inc.

Washington, DC • On-site

Full-time

Re-posted 16 days ago

Job description

Job Summary:
Compu-Vision Consulting Inc. is seeking an IT Support Specialist to provide end-to-end technical support for a globally distributed workforce. The role involves delivering hands-on and remote IT support, managing Microsoft 365 environments, and ensuring compliance with federal cybersecurity standards.
Responsibilities:
• Provide Tier 2 and Tier 3 IT support to domestic and internationally deployed staff
• Troubleshoot and resolve hardware, software, OS, network, and connectivity issues
• Deliver full lifecycle IT support for laptops, mobile devices, and peripherals
• Provide real-time remote technical assistance using enterprise remote access tools
• Support hybrid and remote work environments across multiple time zones
• Administer Microsoft 365 hybrid environments
• Manage Entra ID (Azure AD), Single Sign-On (SSO), and Multi-Factor Authentication (MFA)
• Administer Exchange Online, Teams, SharePoint, OneDrive, Microsoft Groups
• Support Outlook, Teams conferencing, and collaboration workflows
• Manage email account creation, modification, archiving, and deactivation
• Maintain compliance with federal cybersecurity directives and FISMA requirements
• Support enterprise cybersecurity initiatives including cyber hygiene scans
• Assist with data loss prevention controls
• Follow strict government security standards and auditing requirements
• Safeguard controlled and sensitive information
• Maintain complete IT asset inventory across global staff
• Provision, deploy, repair, replace, and track laptops and mobile devices
• Manage IT equipment logistics, shipping, recovery, and lifecycle replacement
• Support and maintain Audio/Video and conference room IT systems
• Install, configure, update, and support Adobe Applications
• Install, configure, update, and support Power BI
• Install, configure, update, and support Power Automate
• Install, configure, update, and support Visio
• Install, configure, update, and support Planner
• Install, configure, update, and support Project
• Troubleshoot application licensing, access, and performance issues
Qualifications:
Required:
• Minimum 7+ years of professional IT support experience
• Deep expertise with: Microsoft 365 Hybrid Environments, Entra ID / Azure AD, MFA and SSO
• Advanced Windows OS troubleshooting and device support
• Experience installing, supporting, and managing laptop and mobile devices
• Hands-on experience with: Exchange Online, Teams, SharePoint, OneDrive
• Experience with enterprise remote support tools: Remote Desktop, Zoom, Microsoft Teams
• Strong understanding of cloud security best practices and compliance
• Must be eligible to obtain and maintain a Moderate Risk Public Trust Clearance
• Must successfully pass background investigation
• Must maintain active SAM registration and Unique Entity Identifier (UEI)
• Must comply with all federal cybersecurity, data protection, and IT governance rules
Preferred:
• Experience supporting globally deployed staff and international operations
• Strong verbal and written communication skills
• Proven ability to work independently under deadlines
• High adaptability in fast-changing environments
• Strong collaborative mindset and cultural sensitivity
• Bachelor's degree in IT, Computer Science, or related field
• Relevant certifications preferred: CompTIA, Microsoft, ITIL
Company:
Compu-Vision Consulting Inc. is a dynamic IT consulting enterprise. Founded in 1998, the company is headquartered in North Brunswick, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Compu-Vision Consulting logo

About Compu-Vision Consulting

Sourced by ZipRecruiter

Growth We understand that employees are our most valuable resource. We have a strong history of promoting from within. We strive to create growth opportunities for those who want to reach the high bar. Innovation We offer an innovative environment where people and technology come together. We enable employees to develop and contribute to their full potential. Integrity We strive to create an environment where each individual is valued and respected. Respect is the cornerstone of Compu-Vision as outlined in our Respect Credo.

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

North Brunswick, NJ, US

Year founded

1998

Social media

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