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It Support Manager Jobs in Washington (NOW HIRING)

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

The IT Support Technician role involves providing end-user IT support to ensure daily operations ... management, permissions, and directory services (e.g., Active Directory). • Ability to ...

System One

IT Support Tech

Washington, DC · On-site

$28.54/hr

Job Title: IT Support Tech Location: Washington, DC Type: Contract Compensation: $28.54 Work Model ... Manage incident and request tickets in the enterprise ticketing system, ensuring accurate ...

Samsung SDS America

IT Support Technician

Rockville, MD · On-site

$22 - $30/hr

We are looking for an experienced IT Technical Support Specialist to join our dynamic IT Support ... The ideal candidate will manage service tickets, track IT assets, and deliver exceptional customer ...

Petroleum Marketing Group

Be Seen First

IT Support Technician

Falls Church, VA · On-site

$40K - $60K/yr

Title: IT Support Technician Employment & Location: Full Time, ONSITE @ Falls Church, VA (no Remote ... Field Network Cable management: Install, Run, Terminate, Splice, and Manage low voltage network ...

KBR Careers

IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

The IT Support Technician role involves providing end-user IT support to ensure reliable access to ... management, permissions, and directory services (e.g., Active Directory). • Ability to ...

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

... IT Support Specialist to ensure the smooth functioning of their IT infrastructure. This role ... Manage and resolve help desk tickets, ensuring timely resolution and adherence to internal SLAs ...

Siemens

IT Support Analyst

Arlington, VA · On-site

$73K - $99K/yr

As the IT Support Analyst, you will be responsible for providing Tier 1 service desk support, troubleshooting technical issues, and collaborating with the subject matter experts in the IT functional ...

Clarity Innovations

IT Support Engineer

Herndon, VA · On-site

$67K - $202K/yr

IT Support Engineer Role Overview As a versatile IT Support Engineer, you serve as the critical ... Manage and sustain proactive security compliance measures as a top priority, ensuring continuous ...

KBR

IT Support Technician

Chantilly, VA

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

KBR

IT Support Technician

Chantilly, VA

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$123K - $151K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

KBR, Inc.

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Familiarity with user account management, permissions, and directory services (e.g., Active ...

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire ... Manage and resolve help desk tickets, ensuring timely resolution and adherence to internal SLAs ...

Red River

Corporate IT Support Technician

Chantilly, VA · On-site

$22.25 - $30.50/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Manage user accounts, including password resets, access issues, and basic Active Directory and ...

CWPS

Corporate IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Manage user accounts, including password resets, access issues, and basic Active Directory and ...

Clarity Innovations

IT Support Engineer

Herndon, VA · On-site

... IT Support Engineer Role Overview As a versatile IT Support Engineer, you serve as the critical ... Manage and sustain proactive security compliance measures as a top priority, ensuring continuous ...

Morgan 6

IT Support Technician

Annapolis, MD · On-site

$43K - $50K/yr

This position involves managing the receipt, dispersal, storage, disposal, repair, and ... technical support, IT device repair, IT security/vulnerability remediation, and developing ...

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Showing results 21-40

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Washington

It Support Manager information

See Washington salary details

$40.8K

$97.6K

$148.9K

How much do it support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for it support manager in Washington is $97,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $112,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the most commonly searched types of It Support jobs in Washington?

The most popular types of It Support jobs in Washington are:

What cities in Washington are hiring for It Support Manager jobs?

Cities in Washington with the most It Support Manager job openings:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,571 per year, or $46.9 per hour.

IT Support Technician

KBR Careers

Chantilly, VA • On-site

$22.25 - $30.50/hr

Full-time

Re-posted 20 days ago

Job description

Job Summary:
KBR is a company that provides high-end engineering and advanced technology solutions to the intelligence and national security communities. The IT Support Technician role involves providing end-user IT support to ensure daily operations and mission success, including resolving technical issues and maintaining IT assets.
Responsibilities:
• Provide desktop, peripheral, and user access support for office personnel, resolving hardware, software, and connectivity issues.
• Install, configure, and maintain desktop systems, laptops, printers, and standard business applications.
• Administer user accounts, permissions, and access controls in accordance with IT policies and security requirements.
• Respond to service desk tickets, diagnose technical problems, and resolve or appropriately escalate issues.
• Track IT assets, support equipment moves and upgrades, and maintain accurate inventory records.
Qualifications:
Required:
• Active TS/SCI with a Polygraph
• Bachelor's degree
• Minimum of 8 years relevant experience
• Experience providing hands-on IT support in a desktop or service desk environment.
• Strong troubleshooting skills for hardware, software, and basic network issues.
• Working knowledge of Windows operating systems and common productivity tools (e.g., Microsoft Office).
• Familiarity with user account management, permissions, and directory services (e.g., Active Directory).
• Ability to communicate technical information clearly to non-technical users.
• Experience documenting technical issues, resolutions, and procedures.
• Ability to manage multiple support requests in a fast-paced environment.
• Attention to detail and strong customer service skills.
Preferred:
• Previous experience supporting a government or defense contractor environment.
• Familiarity with basic server administration or endpoint management tools.
Company:
At KBR, we deliver science, technology and engineering solutions that are helping governments and companies around the world take on the great challenges of our time. Founded in 1919, the company is headquartered in Houston, TX, US, , with a team of 10001+ employees. The company is currently Late Stage.

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