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It Support Manager Jobs (NOW HIRING)

Akin

Regional IT Support Manager

Manhattan, NY

The Regional IT Support Manager will be responsible for the technical, operational and IT policy implementation and support of users and office computer systems and equipment in the New York and ...

RaceTrac Petroleum, Inc.

IT Support Manager

Atlanta, GA · On-site

... Information Technology or related field, or equivalent work experience. * 5+ years of experience in production support, incident management, or site reliability engineering environments. * Strong ...

BDA, LLC

Global IT Support Manager

Woodinville, WA · On-site

They are seeking an experienced Global IT Support Manager to lead worldwide support operations, ensuring a high-performance digital workplace and implementing AI-driven support models.

Raising Cane's

Senior IT Support Manager

Plano, TX · On-site

$122K - $122K/yr

The Senior IT Support Manager delivers fast, reliable, Crew-focused technology support to Raising Cane's Restaurant Support Offices (RSO), field, and Business Unit (BU) teams. This role leads end ...

Power Integrations

IT Support Intern

San Jose, CA · On-site

$32 - $34/hr

IT Support Intern - San Jose, California We are looking for an Intern who reports to the IT Support Manager US, who will actively support employees, and who will identify AI opportunities to leverage ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position ... Manage and support Windows and Mac systems Manage technical currency and process consistency ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

Lead, mentor, and manage a geographically dispersed team of IT Service Desk/Warehouse Support team members, ensuring staff are trained, motivated, and equipped to perform their roles effectively.

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Provide IT support and user assistance for management information systems via phone and onsite visits * Troubleshoot end-user application and hardware problems, diagnosing and resolving technical ...

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It Support Manager information

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$36K

$86.1K

$131.5K

How much do it support manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for it support manager in the United States is $86,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

More about It Support Manager jobs
What cities are hiring for It Support Manager jobs? Cities with the most It Support Manager job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most It Support Manager jobs? States with the most job openings for It Support Manager jobs include:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 22% Part Time, and 10% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,148 per year, or $41.4 per hour.

IT Support Manager

K2j Marketing Partners Llc

Saint Louis, MO • On-site

$75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 15 days ago

Job description

 
IT Support Manager
In this role, the Support Manager will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. 
 
Status: Full-time/40 hours (Monday-Friday) Department: IT 
Pay: Salary Physical Setting: Corporate Office 
Experience: 2+ Years    
Salary:  $75,000+ 
 
Benefits 
  • 401(k) 
  • 401(k) Matching 
  • Dental Insurance 
  • Health Insurance 
  • Paid Time Off 
  • Bonus Pay 
 Day-to-Day Duties and Responsibilities 
  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware 
  • Handle business-critical IT tasks and system improvements 
  • Enable faster and smarter business processes and employee productivity 
  • Take responsibility for projects and solutions within the larger business initiative 
  • Research and evaluate emerging technologies, hardware, and software 
  • Track and maintain hardware and software inventory 
  • Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, Dropbox, AI, and Odoo 
  • Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions 
  • Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions 
  • Install, configure, and support workstation software, hardware, printers, and phones 
  • Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy  
  • Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly 
  • Implement applications and software upgrades and troubleshoot any performance issues 
  • Train employees in using software and hardware, and provide technical support when needed 
 
Qualifications 
  • Two years of post-graduate experience working in IT 
  • Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools 
  • Excellent interpersonal skills 
  • Ability to maintain confidentiality of company information 
  • Accountable, self-starter who is flexible, highly adaptable and able to work at a fast pace 
  • Candidate should be extremely organized, detail-oriented and possess an ability to learn quickly, multi-task and know how to prioritize duties to meet requests and deadlines 
  • Expertise in implementing, configuring, and testing IT solutions 
  • Strong creative and analytical thinking 
 
Proficiency 
  • Bachelor’s degree (or equivalent) in computer science 
  • Project management experience  
  • Professional certification 
  • Must enjoy working in a fast-paced team environment. 
  • Good research and problem-solving skills. 
  • Ability to multi-task and take initiative.