The Associate IT Support Specialist will be responsible for minimizing end-user downtime, optimizing production uptime, and improving user experience through hands-on IT support and troubleshooting.
The Associate IT Support Specialist will be responsible for minimizing end-user downtime, optimizing production uptime, and improving user experience through hands-on IT support and troubleshooting.
Associate, IT Support Technician
$23.25 - $31.75/hr
... align with them. Associate, IT Support Technician Reporting to the Sr. Manager, Service desk Lead, this role will provide Helpdesk tier I-III support for LA28 employees while ...
Associate, IT Support Technician
$23.25 - $31.75/hr
... align with them. Associate, IT Support Technician Reporting to the Sr. Manager, Service desk Lead, this role will provide Helpdesk tier I-III support for LA28 employees while ...
Associate IT Technician
Austin, TX · On-site
Saronic is seeking a talented and organized Associate IT Technician to provide basic IT support, ... Responsibilities : • Provide support for hardware, software, and network issues, including ...
Associate IT Technician
Austin, TX · On-site
Saronic is seeking a talented and organized Associate IT Technician to provide basic IT support, ... Responsibilities : • Provide support for hardware, software, and network issues, including ...
IT Support
Indianapolis, IN · On-site
$18 - $20/hr
Under the direction of the IT Director, the IT Support position will provide support of the daily ... Associate Degree in IT related field preferred. May substitute additional equivalent experience and ...
IT Support
Indianapolis, IN · On-site
$18 - $20/hr
Under the direction of the IT Director, the IT Support position will provide support of the daily ... Associate Degree in IT related field preferred. May substitute additional equivalent experience and ...
IT Support
$30 - $35/hr
Part-Time IT Support Specialist Location: Portland, OR Schedule: Wednesday and Thursday, onsite Pay ... Eben Mahoney Benefit offerings available for our associates include medical, dental, vision, life ...
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IT Support
$30 - $35/hr
Part-Time IT Support Specialist Location: Portland, OR Schedule: Wednesday and Thursday, onsite Pay ... Eben Mahoney Benefit offerings available for our associates include medical, dental, vision, life ...
IT Support
$22.25 - $30.50/hr
An associate degree or specialized IT training programs. • Experience: 1-3 years of experience in IT support, help desk, or similar role. Physical Requirements: • Good Eyesight visual acuity test ...
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IT Support
$22.25 - $30.50/hr
An associate degree or specialized IT training programs. • Experience: 1-3 years of experience in IT support, help desk, or similar role. Physical Requirements: • Good Eyesight visual acuity test ...
Associate IT Technician
Austin, TX · On-site
This role is responsible for providing basic IT support, including setting up and deploying IT ... Qualifications • Associate's or Bachelor's degree in Information Technology, Computer Science, or ...
Associate IT Technician
Austin, TX · On-site
This role is responsible for providing basic IT support, including setting up and deploying IT ... Qualifications • Associate's or Bachelor's degree in Information Technology, Computer Science, or ...
IT Support
$32.37/hr
Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...
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IT Support
$32.37/hr
Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full-TimePosition SummaryWe are seeking a dependable IT Support Specialist to manage and maintain our ...
IT Support Specialist
Clearwater, FL · Remote
$60K - $100K/yr
We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...
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IT Support Specialist
Clearwater, FL · Remote
$60K - $100K/yr
We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...
IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... Delivering top-notch, customer-first support to associates daily What You'll Need * High School ...
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IT Support Tech
Wilmington, DE · On-site
$24/hr
IT Support Technician | Contract | Wilmington, DE On-Site | Contract - 9 Months | $24/hr | W2 Only ... Delivering top-notch, customer-first support to associates daily What You'll Need * High School ...
IT Support Associate
Moriarty, NM · On-site
$19.50 - $22.75/hr
IT Support Associate Status: Full Time Location: Morarity, NM Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging and remote sensing ...
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IT Support Associate
Moriarty, NM · On-site
$19.50 - $22.75/hr
IT Support Associate Status: Full Time Location: Morarity, NM Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging and remote sensing ...
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Lawton, OK · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Great Lakes, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support Specialist
Great Lakes, IL · On-site
IT SUPPORT SPECIALIST: This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include:
IT Support
$25/hr
Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...
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IT Support
$25/hr
Boston Retail Solutions provides environmentally friendly solutions to retailers, mall developers, airports, hotels, contractors and more! IT Support will play a crucial role in supporting our ...
IT Support Specialist
$40K - $50K/yr
Associate's degree in Information Technology or equivalent experience. * Two (2) or more years of Help Desk or Desktop Support experience. * Experience supporting Windows 11 and Microsoft 365.
IT Support Specialist
$40K - $50K/yr
Associate's degree in Information Technology or equivalent experience. * Two (2) or more years of Help Desk or Desktop Support experience. * Experience supporting Windows 11 and Microsoft 365.
Position title : IT Support Lead Location : Fort Bragg (Fort Liberty), NC Clearance required ... Bachelor's degree in an IT-related field, OR an associate degree in an IT-related field with 10 ...
Position title : IT Support Lead Location : Fort Bragg (Fort Liberty), NC Clearance required ... Bachelor's degree in an IT-related field, OR an associate degree in an IT-related field with 10 ...
IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
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IT Support Tech
Marietta, GA · On-site
$20.50 - $28.25/hr
Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Tech
$20.50 - $28.25/hr
Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...
IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests ...
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IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
IT Support Associate Memphis, TN PRIMARY PURPOSE: To support basic IT systems to end users on a variety of computer system issues; to respond to telephone calls, email and technical support requests ...
IT Support Associate
Dalton, GA · On-site
$19.50 - $22.75/hr
The IT Support Associate is an entry-level technology contributor responsible for providing first-level technical support to a geographically dispersed client community. This role serves as a primary ...
IT Support Associate
Dalton, GA · On-site
$19.50 - $22.75/hr
The IT Support Associate is an entry-level technology contributor responsible for providing first-level technical support to a geographically dispersed client community. This role serves as a primary ...
Associate It Support information
See salary details
$10.10 - $11.78
2% of jobs
$11.78 - $13.46
3% of jobs
$13.46 - $15.14
10% of jobs
$16.29 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.83
15% of jobs
The median wage is $18.35 / hr.
$16.83 - $18.51
22% of jobs
$18.51 - $20.19
18% of jobs
$20.77 is the 75th percentile. Wages above this are outliers.
$20.19 - $21.88
14% of jobs
$21.88 - $23.56
7% of jobs
$23.56 - $25.24
5% of jobs
$25.24 - $26.92
2% of jobs
$26.92 - $28.61
1% of jobs
$10
$19
$28
How much do associate it support jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for associate it support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?
To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.
How can I get into IT support with no experience?
To start as an IT support specialist with no experience, focus on gaining foundational knowledge through online courses or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and developing troubleshooting abilities can also improve your chances of entry into the field.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance metrics. However, stress levels vary depending on the work environment, support systems, and individual skills such as communication and problem-solving. Proper training and a positive work environment can help mitigate stress in this role.
What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?
Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.
What is the difference between Associate It Support vs Help Desk Technician?
| Aspect | Associate It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SCA |
| Work Environment | Corporate, SMBs, IT departments | Help desks, IT support centers, customer service |
| Job Responsibilities | Basic troubleshooting, hardware/software support, user assistance | Responding to user issues, ticket management, troubleshooting |
Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.
What are Associate IT Support roles?
Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
Is AI replacing tech support?
AI is automating certain routine tasks in IT support, such as troubleshooting common issues and providing basic assistance. However, associate IT support roles still require human skills for complex problem-solving, customer communication, and system management, making complete replacement unlikely in the near term.
What jobs pay 4000 a week without a degree?
Associate IT Support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying tech jobs such as cybersecurity analysts, cloud engineers, or software developers may reach that level with relevant certifications and experience, but they often require technical training or self-education rather than a traditional degree. Freelance IT consulting or specialized network administration can also offer high weekly earnings for experienced professionals.
More about Associate It Support jobs
What cities are hiring for Associate It Support jobs? Cities with the most Associate It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Associate It Support jobs? States with the most job openings for Associate It Support jobs include:
What job categories do people searching Associate It Support jobs look for? The top searched job categories for Associate It Support jobs are:
Beyond Finance rating
8.5
Based on 9 frontline employees who took The Breakroom Quiz
Job description
Job Summary:
Beyond Finance is a next generation financial services company focused on helping Americans escape debt. The Associate IT Support Specialist will be responsible for minimizing end-user downtime, optimizing production uptime, and improving user experience through hands-on IT support and troubleshooting.
Responsibilities:
• Installation and maintenance of office networking, conferencing equipment, AV equipment and workstations ensuring all equipment are mission-ready.
• Ensure best-in-class tech experiences for new hires during training sessions. Including device setup, first-time logins, and equipment distribution.
• Provide white-glove level of support with a responsive, communicative and professional attitude.
• Maintain a meticulous inventory of all tech equipment and ensure we are properly stocked with necessary devices and peripherals.
• Assist with the deployment of software and security patches on Mac and Windows machines.
• Identify and resolve OS, software and hardware issues for Windows and MacOS.
• Manage and troubleshoot SSO issues relying on your experience with SAML and SCIM.
• Learn to identify and resolve endpoint/networking issues at scale by using DEX platforms and scripts.
• Help identify manual processes which can be automated using our existing platforms/toolset.
• Contribute action plans for approval. You will be encouraged to be a driver and suggest paths forward.
• Maintain the 'Source of Truth' by creating/updating clear, concise knowledge base articles for both end-users and the internal IT team.
• Monitor escalation channels and queues to provide T1/T2 support channels.
• Share best practices and troubleshooting knowledge with T1/T2 peers.
• Identify issue trends and bugs to IT Engineering and Security teams.
• Assist IT Engineers with investigations and incidents involving Google Workspace, Slack, Zoom and AD/MDM.
Qualifications:
Required:
• 3 years of experience in IT support.
• Ability to quickly resolve issues with Windows/Mac hardware as well as networking issues.
• Experience with Call Center Software, SSO, MDM, Powershell, Bash, Google Workspace, Azure, OS Imaging, Windows, MacOS.
• Enjoyment in solving new problems and understanding their causes to prevent them.
• Motivation to learn scripting languages like Python, Bash, or PowerShell.
• Ability to break down complex technical issues and provide guidance to reduce future issues.
• Proactive approach to tasks, working with a sense of urgency.
Company:
Beyond Finance provides financial services to help individuals overcome debt and gain financial peace of mind. Founded in 2016, the company is headquartered in Houston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Beyond Finance is a next generation financial services company focused on helping Americans escape debt. The Associate IT Support Specialist will be responsible for minimizing end-user downtime, optimizing production uptime, and improving user experience through hands-on IT support and troubleshooting.
Responsibilities:
• Installation and maintenance of office networking, conferencing equipment, AV equipment and workstations ensuring all equipment are mission-ready.
• Ensure best-in-class tech experiences for new hires during training sessions. Including device setup, first-time logins, and equipment distribution.
• Provide white-glove level of support with a responsive, communicative and professional attitude.
• Maintain a meticulous inventory of all tech equipment and ensure we are properly stocked with necessary devices and peripherals.
• Assist with the deployment of software and security patches on Mac and Windows machines.
• Identify and resolve OS, software and hardware issues for Windows and MacOS.
• Manage and troubleshoot SSO issues relying on your experience with SAML and SCIM.
• Learn to identify and resolve endpoint/networking issues at scale by using DEX platforms and scripts.
• Help identify manual processes which can be automated using our existing platforms/toolset.
• Contribute action plans for approval. You will be encouraged to be a driver and suggest paths forward.
• Maintain the 'Source of Truth' by creating/updating clear, concise knowledge base articles for both end-users and the internal IT team.
• Monitor escalation channels and queues to provide T1/T2 support channels.
• Share best practices and troubleshooting knowledge with T1/T2 peers.
• Identify issue trends and bugs to IT Engineering and Security teams.
• Assist IT Engineers with investigations and incidents involving Google Workspace, Slack, Zoom and AD/MDM.
Qualifications:
Required:
• 3 years of experience in IT support.
• Ability to quickly resolve issues with Windows/Mac hardware as well as networking issues.
• Experience with Call Center Software, SSO, MDM, Powershell, Bash, Google Workspace, Azure, OS Imaging, Windows, MacOS.
• Enjoyment in solving new problems and understanding their causes to prevent them.
• Motivation to learn scripting languages like Python, Bash, or PowerShell.
• Ability to break down complex technical issues and provide guidance to reduce future issues.
• Proactive approach to tasks, working with a sense of urgency.
Company:
Beyond Finance provides financial services to help individuals overcome debt and gain financial peace of mind. Founded in 2016, the company is headquartered in Houston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What Beyond Finance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Beyond Finance
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Chicago, IL, US
Year founded
2016