Associate IT Support Specialist (Full-Time | Minneapolis) As an Associate IT Support Specialist, you are a front-line team member of the User Management team. In this role, you will be responsible ...
Associate IT Support Specialist (Full-Time | Minneapolis) As an Associate IT Support Specialist, you are a front-line team member of the User Management team. In this role, you will be responsible ...
Associate IT Support Analyst
Nashville, TN · On-site
$22.50 - $25/hr
As an Associate IT Support Analyst., you will provide hands-on technical support to WMG employees, including VIP executives, ensuring the smooth operation of IT systems and equipment. You'll play a ...
Associate IT Support Analyst
Nashville, TN · On-site
$22.50 - $25/hr
As an Associate IT Support Analyst., you will provide hands-on technical support to WMG employees, including VIP executives, ensuring the smooth operation of IT systems and equipment. You'll play a ...
As an Associate IT Support Analyst., you will provide hands-on technical support to WMG employees, including VIP executives, ensuring the smooth operation of IT systems and equipment. You'll play a ...
Quick apply
As an Associate IT Support Analyst., you will provide hands-on technical support to WMG employees, including VIP executives, ensuring the smooth operation of IT systems and equipment. You'll play a ...
Associate IT Specialist
Milpitas, CA · On-site
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, seeking an Associate ... The role involves providing tier 1 IT help desk support, managing IT equipment, and ensuring all IT ...
Associate IT Specialist
Milpitas, CA · On-site
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, seeking an Associate ... The role involves providing tier 1 IT help desk support, managing IT equipment, and ensuring all IT ...
Associate IT Manager
Kenner, LA · On-site
We are seeking a motivated and hands-on Associate IT Manager to support and lead day-to-day IT operations while developing and mentoring a team of IT Technicians. This role is ideal for someone with ...
New
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Associate IT Manager
Kenner, LA · On-site
We are seeking a motivated and hands-on Associate IT Manager to support and lead day-to-day IT operations while developing and mentoring a team of IT Technicians. This role is ideal for someone with ...
New
None * Received: IT Service Desk Supervisor Job relationships * Internal: This position works ... Help Desk Associates and WL on-site employees * External: Client software users Additional ...
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None * Received: IT Service Desk Supervisor Job relationships * Internal: This position works ... Help Desk Associates and WL on-site employees * External: Client software users Additional ...
Associate Information Technology Family Church Network Position Overview: Under general supervision, this position is responsible for assisting in the day-to-day operations of the WAN/LAN, end-user ...
Associate Information Technology Family Church Network Position Overview: Under general supervision, this position is responsible for assisting in the day-to-day operations of the WAN/LAN, end-user ...
IT Support
$24 - $27/hr
Position Overview: IT SupportWe are seeking a technically skilled IT Support with strong ... A+, Linux+, or Cisco Certified Network Associate (CCNA) certification preferred * Strong ...
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IT Support
$24 - $27/hr
Position Overview: IT SupportWe are seeking a technically skilled IT Support with strong ... A+, Linux+, or Cisco Certified Network Associate (CCNA) certification preferred * Strong ...
Associate IT
Dallas, TX · On-site
The Associate IT position is responsible for managing workstation and end user issues, including ... end user support. • Working experience with Microsoft 365, Active Directory, DNS, DHCP ...
Associate IT
Dallas, TX · On-site
The Associate IT position is responsible for managing workstation and end user issues, including ... end user support. • Working experience with Microsoft 365, Active Directory, DNS, DHCP ...
IT Support
$20.50 - $28.25/hr
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: Perform imaging, testing, and deployment of iPads ...
IT Support
$20.50 - $28.25/hr
Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: Perform imaging, testing, and deployment of iPads ...
IT Support Associate
$15.25 - $19.75/hr
Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique ...
IT Support Associate
$15.25 - $19.75/hr
Join Ace/Avant Concrete Construction Co. as a Full Time IT Support Associate and immerse yourself in a vibrant, energetic work environment! Located in Archdale, NC, this onsite role offers a unique ...
ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...
ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...
Information Technology Support
$22.75 - $31.25/hr
Technology Support Technician Reports To: Director of Information Technology Employment Type ... Associate degree in Information Technology or a related field, or * High school diploma with 3+ ...
Information Technology Support
$22.75 - $31.25/hr
Technology Support Technician Reports To: Director of Information Technology Employment Type ... Associate degree in Information Technology or a related field, or * High school diploma with 3+ ...
IT Support
Atlanta, GA · On-site
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced ...
IT Support
Atlanta, GA · On-site
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced ...
IT Support Associate
Newark, NJ · On-site
ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...
IT Support Associate
Newark, NJ · On-site
ABOUT THIS ROLE Audible is looking for a dynamic and motivated IT Support Associate to join our IT Support team. As a member of our team you will be responsible for various tasks related to ...
IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...
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IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...
IT Support Tech
Atlanta, GA · On-site
$20.75 - $28.25/hr
Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...
IT Support Tech
Atlanta, GA · On-site
$20.75 - $28.25/hr
Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...
IT Support
Charlotte, NC · On-site
Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...
IT Support
Charlotte, NC · On-site
Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...
The Associate IT Research Professional provides support to a growing business and emerging IT infrastructure. Responsibilities include, but are not limited to providing IT support in the following ...
The Associate IT Research Professional provides support to a growing business and emerging IT infrastructure. Responsibilities include, but are not limited to providing IT support in the following ...
IT Support
Portland, OR · On-site
$21 - $23/hr
Made in Oregon is seeking an Information Technology support to become involved in the daily operations of our company. The ideal candidate for this position will have strong organizational ...
Quick apply
IT Support
Portland, OR · On-site
$21 - $23/hr
Made in Oregon is seeking an Information Technology support to become involved in the daily operations of our company. The ideal candidate for this position will have strong organizational ...
Associate It Support information
See salary details
$10.10 - $11.78
2% of jobs
$11.78 - $13.46
3% of jobs
$13.46 - $15.14
10% of jobs
$16.29 is the 25th percentile. Wages below this are outliers.
$15.14 - $16.83
15% of jobs
The median wage is $18.35 / hr.
$16.83 - $18.51
22% of jobs
$18.51 - $20.19
18% of jobs
$20.77 is the 75th percentile. Wages above this are outliers.
$20.19 - $21.88
14% of jobs
$21.88 - $23.56
7% of jobs
$23.56 - $25.24
5% of jobs
$25.24 - $26.92
2% of jobs
$26.92 - $28.61
1% of jobs
$10
$19
$28
How much do associate it support jobs pay per hour?
As of May 29, 2026, the average hourly pay for associate it support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Associate IT Support, and why are they important?
To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.
What are some common challenges faced by Associate IT Support professionals, and how can they effectively address them?
Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.
What are Associate IT Support roles?
Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What is the difference between Associate It Support vs Help Desk Technician?
| Aspect | Associate It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SCA |
| Work Environment | Corporate, SMBs, IT departments | Help desks, IT support centers, customer service |
| Job Responsibilities | Basic troubleshooting, hardware/software support, user assistance | Responding to user issues, ticket management, troubleshooting |
Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.
More about Associate It Support jobs
What cities are hiring for Associate It Support jobs? Cities with the most Associate It Support job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most Associate It Support jobs? States with the most job openings for Associate It Support jobs include:
What job categories do people searching Associate It Support jobs look for? The top searched job categories for Associate It Support jobs are:
Full-time
Posted 10 days ago
Job description
Associate IT Support Specialist (Full-Time | Minneapolis)
As an Associate IT Support Specialist, you are a front-line team member of the User Management team. In this role, you will be responsible for providing essential technical support to users, while helping to maintain the functionality and efficiency of clients' IT systems.
Thinking ahead, seeing beyond, and building together
Vervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech - believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.
With offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different - for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.
What you'll accomplish:
What you'll bring:
Education/Experience:
You Belong. At Vervint, we embrace all the facets of identity that make you - you. From race, gender identity, and veteran status to disabilities and more, your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities, we all do our best work. That is why we celebrate diversity, foster equity, and champion inclusion within our company, the work we do, and our communities. As we work together, we commit to continuous growth, learning from our mistakes, and expanding on our caring culture to bring our values to life.
Vervint is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.
As an Associate IT Support Specialist, you are a front-line team member of the User Management team. In this role, you will be responsible for providing essential technical support to users, while helping to maintain the functionality and efficiency of clients' IT systems.
Thinking ahead, seeing beyond, and building together
Vervint is a purpose-driven, global consultancy that is a digital catalyst, empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech - believing technology, thoughtful strategy, and human creativity lead to real progress and transformation. With a human-focused approach, Vervint provides a roadmap for success inherent in design, empathy, and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology, strategy, and experience to create impactful solutions that are more than simply migrating, integrating, or building tech.
With offices in Michigan and Minnesota and employees across the globe, we put people at the heart of everything we do. Our values are part of what makes us different - for our employees, clients, and the communities in which we live and work. At Vervint, our purpose is progress, and we are out to improve lives by keeping humanity at the core of every solution.
What you'll accomplish:
- Perform Tier I level support.
- Assist users who encounter technical issues, including problems with computer hardware, software, networks, and other technology-related challenges.
- Diagnose and resolve technical problems by providing step-by-step guidance, troubleshooting, or escalating more complex issues to more senior level team members.
- Maintain detailed records of each support request, including the issue description, troubleshooting steps taken, and the resolution provided.
- Use ticketing system to track and manage support requests efficiently and effectively.
- Support clients through on-call rotation.
What you'll bring:
- Customer service mindset, with an emphasis on empathy, problem-solving skills, and the ability to communicate clearly and patiently with people of diverse backgrounds and abilities while assisting users.
- Experience with Windows 7, 8.1, and 10.
- Experience with commonly used applications including Microsoft Office, Adobe products, and internet browsers.
- Willingness to participate in an on-call rotation and perform after hours work as needed.
- Mac troubleshooting experience preferred; a willingness to learn is valued.
Education/Experience:
- High school diploma or equivalent or combination of education and experience. Advanced technical training preferred.
- Launching your career, at least 0-2 years of experience with desktop troubleshooting.
You Belong. At Vervint, we embrace all the facets of identity that make you - you. From race, gender identity, and veteran status to disabilities and more, your lived experiences enrich everyone around you. We know when we create an environment of safety and respect for individuals and their identities, we all do our best work. That is why we celebrate diversity, foster equity, and champion inclusion within our company, the work we do, and our communities. As we work together, we commit to continuous growth, learning from our mistakes, and expanding on our caring culture to bring our values to life.
Vervint is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.