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Associate It Support Jobs in Minnesota (NOW HIRING)

RoleI: IT Support Engineer Location: Fridley, MN Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer ...

IT Support

Saint Cloud, MN · On-site

$22 - $24/hr

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned ... requiredAn Associate's degree in Information Technology, Computer Science, or related field ...

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned ... requiredAn Associate's degree in Information Technology, Computer Science, or related field ...

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

Associate's or Bachelor's degree in Information Technology, Information Systems, or related field ... Experience in IT support, service desk, or infrastructure support roles a plus * Strong knowledge ...

IT Support Technician

Morgan, MN · On-site

$20 - $26/hr

IT Support Technician Reports to: IT Manager Location: Morgan Wage Range: $20-26 Supervises: N/A ... Associate's degree or an equivalent level of training or experience * Relevant experience in a tech ...

IT Support Specialist

Chaska, MN · On-site

$55K - $70K/yr

What You Bring * One to three years of IT support, help desk, desktop support, or field support experience. Manufacturing or warehouse experience is helpful but not required. * Practical ...

Associate degree in Information Technology or equivalent experience. * 3+ years of IT support experience in a corporate environment. * Experience supporting business offices with 100+ employees.

IT Support Specialist

Anoka, MN · On-site

$23.90 - $44.40/hr

Associate degree in Information Technology or equivalent experience. * 3+ years of IT support experience in a corporate environment. * Experience supporting business offices with 100+ employees.

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

Associate's degree in Information Technology or a related field preferred Experience: * Minimum of 2 years of experience in IT support or a related technical role * Familiarity with Microsoft Office ...

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

Associate's degree in Information Technology or a related field preferred Experience: * Minimum of 2 years of experience in IT support or a related technical role * Familiarity with Microsoft Office ...

The IT Support Specialist helps ensure the reliable operation of school technology, supports technology-related events and initiatives, maintains hardware assets, and provides responsive customer ...

IT Support Intern

Alexandria, MN · On-site

$15 - $16.50/hr

Work-life benefits and modern technology that make your day easier As an IT Support Intern, you'll gain real-world experience by supporting Vivie's technology infrastructure and end users. You'll ...

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing ... Associate's or bachelor's degree in computer science and/or technology industry certifications ...

IT Support Intern

Minnetonka, MN

$15.25 - $20.25/hr

Work-life benefits and modern technology that make your day easier As an IT Support Intern, you'll gain real-world experience by supporting Vivie's technology infrastructure and end users. You'll ...

The IT Support Specialist helps ensure the reliable operation of school technology, supports technology-related events and initiatives, maintains hardware assets, and provides responsive customer ...

IT Support Intern

Alexandria, MN · On-site

$14.50 - $19.25/hr

Work-life benefits and modern technology that make your day easier As an IT Support Intern, you'll gain real-world experience by supporting Vivie's technology infrastructure and end users. You'll ...

The IT Support Specialist helps ensure the reliable operation of school technology, supports technology-related events and initiatives, maintains hardware assets, and provides responsive customer ...

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Associate It Support information

See Minnesota salary details

$9

$19

$28

How much do associate it support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate it support in Minnesota is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.72 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Minnesota?

The most popular types of It Support jobs in Minnesota are:

What are popular job titles related to Associate It Support jobs in Minnesota?

For Associate It Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Minnesota look for?

The top searched job categories for Associate It Support jobs in Minnesota are:

What cities in Minnesota are hiring for Associate It Support jobs?

Cities in Minnesota with the most Associate It Support job openings:

Infographic showing various Associate It Support job openings in Minnesota as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,861 per year, or $19.2 per hour.

IT Support Engineer

Fridley, MN • On-site

GLOBAL IT CON LLC
IT Services • 11 - 50 employees

Other

Re-posted 2 days ago


Job description

RoleI: IT Support Engineer

Location: Fridley, MN

Duration: 6+ months

Role Summary

The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.

Skills

  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.