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Associate It Support Jobs in Minnesota (NOW HIRING)

Merge IT

IT Support Engineer - Winona, MN

Winona, MN · On-site

Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support at a one-person site in Winona, MN. The role involves handling day-to-day IT support needs in a ...

Revel Staffing

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems ... Associate or bachelor's degree in Information Technology, Computer Science, or related field ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Minnesota

Associate It Support information

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$9

$19

$28

How much do associate it support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate it support in Minnesota is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.72 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Minnesota?

The most popular types of It Support jobs in Minnesota are:

What are popular job titles related to Associate It Support jobs in Minnesota?

For Associate It Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Minnesota look for?

The top searched job categories for Associate It Support jobs in Minnesota are:

What cities in Minnesota are hiring for Associate It Support jobs?

Cities in Minnesota with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Minnesota as of September 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,861 per year, or $19.2 per hour.

IT Support Specialist / IT Field Service Engineer

Minneapolis, MN • On-site

Artius Solutions
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Artius Solutionsexternal

$45 - $50/hr

Contractor

Re-posted 16 days ago

Job description

Job Title: IT Support Specialist (Field Support – Nurse Call Systems)

Location: Twin Cities Area, MN

Employment Type: Contract

Position Summary:

We are seeking a skilled and reliable IT Contract Analyst to provide on-site technical support for nurse call systems across multiple hospital locations in the Twin Cities area. This role requires frequent interaction with nursing staff and hands-on troubleshooting of Windows-based hardware and software systems.

Key Responsibilities:

· Travel to various hospitals in the Twin Cities to support nurse call systems.

· Provide frontline IT support for hospital units, including hardware and software troubleshooting.

· Collaborate with nursing staff to resolve technical issues and ensure system reliability.

· Maintain and update documentation related to system configurations and support activities.

· Use Microsoft Teams, Outlook, and Excel for communication, scheduling, and reporting.

Required Qualifications:

· Must have reliable personal transportation (car) to travel between hospital sites.

· Minimum 3 years of experience in IT support, specifically in Windows environments.

· Proficiency in Microsoft Windows OS, including installation, configuration, and troubleshooting.

· Strong working knowledge of Microsoft Teams, Outlook, and Excel.

· Excellent interpersonal and communication skills, especially in clinical settings.

· Ability to work independently and manage time effectively across multiple locations.

Preferred Qualifications:

· Experience supporting nurse call systems or similar healthcare technologies.

· Familiarity with hospital IT environments and clinical workflows.

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