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Associate It Support Jobs in Minnesota (NOW HIRING)

Eosis

IT Support Specialist II

New Brighton, MN · On-site

$68K - $75K/yr

The IT Support Specialist Tier II is responsible for effective provisioning, installation ... network, and associate computing platforms; * 3-5 years' experience with enterprise server ...

EOSIS

IT Support Specialist II

New Brighton, MN · On-site

$68K - $75K/yr

The IT Support Specialist Tier II is responsible for effective provisioning, installation ... network, and associate computing platforms; * 3-5 years' experience with enterprise server ...

AllStar

IT Support Specialist Tier II

Gaylord, MN · On-site

$50K - $55K/yr

Tier II IT Support Administrator (MSP Experience Preferred)Eden Prairie, MN (Onsite)$50,000-$55,000 Salary + BenefitsAre you the type of IT professional who stays calm when users are frustrated ...

Addison Group

IT Support Technician

Two Harbors, MN · On-site

$30/hr

This role will troubleshoot hardware, software, and network issues while supporting end users and ensuring reliable IT operations across multiple systems and facilities. Qualifications: • 2-5 years ...

U.S. Navy

IT Support Specialist

Duluth, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Alexandria, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Medina, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Spring Valley, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Eyota, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Scandia, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Henning, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Rockville, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Saint Paul, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Woodland, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Saint Francis, MN

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 21-40

All JobsAssociate It Support JobsAssociate It Support Jobs in Minnesota

Associate It Support information

See Minnesota salary details

$9

$19

$28

How much do associate it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate it support in Minnesota is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Minnesota? The most popular types of It Support jobs in Minnesota are:
What are popular job titles related to Associate It Support jobs in Minnesota? For Associate It Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Minnesota look for? The top searched job categories for Associate It Support jobs in Minnesota are:
What cities in Minnesota are hiring for Associate It Support jobs? Cities in Minnesota with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,861 per year, or $19.2 per hour.

IT Support Specialist

Abraham Technical Services Inc

Rogers, MN • On-site

$24 - $29/hr

Full-time

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
The IT Support Specialist works within the Business Systems department to provide technical support for end-users related to AbeTech supported Technologies. The IT Support Specialist assists AbeTech users with both remote and on-site troubleshooting and serves as the on-site support resource for our Managed Service Provider (MSP). This position is responsible for delivering high-quality support services and solutions while maintaining a high level of user satisfaction.
Key Responsibilities
  • Provide on-site and remote support and training to end users and the Managed Service Provider (MSP).
  • Work directly with end users and the MSP to troubleshoot, reproduce, and resolve issues related to AbeTech-supported technologies.
  • Monitor the ticket queue and address incoming support requests. Utilize available resources to resolve support issues independently and collaboratively as part of a team, understanding when escalation is necessary.
  • Exercise sound judgment to determine the appropriate communication channel for each situation.
  • Create and maintain clear, comprehensive support documentation to facilitate collaborative troubleshooting and issue resolution.
  • Perform tasks associated with the onboarding and offboarding of AbeTech staff.
  • Maintain infrastructure diagrams, general IT documentation, and process documentation, ensuring all materials are current and communicated to the MSP as necessary.
  • Configure, upgrade, and troubleshoot new and existing computer systems.
  • Administer phone systems, including user accounts, pooled lines, and automated attendants.
  • Manage and maintain inventory for servers, computer systems, peripherals, and other IT hardware.
  • Monitor Datto backup jobs to ensure successful backups are completed and maintained.
  • Set up and support software and hardware in shared spaces, including conference rooms, lobbies, and other common areas.
  • Provide support for wireless networks across all company locations.
  • Coordinate the annual recycling and disposal of IT equipment, ensuring hard drives are securely erased and confidential information is properly destroyed.
  • Administer security awareness training programs, including monthly internal phishing tests for end users.
  • Perform other duties and special projects as assigned.
Partner Support, MSP, and Hardware Responsibilities
  • Document all partner agreements, contracts, and engagements.
  • Ensure the MSP has the necessary user documentation and work instructions to effectively troubleshoot issues.
  • Ensure escalated support requests from the MSP are resolved within four hours or communicate updates to users when resolution cannot be achieved within that timeframe.
  • Maintain and update user documentation, server documentation, and work instructions as they pertain to Business Systems; assist other Business Systems team members as needed.
  • Manage MSP service desk engagement and ticketing processes.
  • Maintain all AbeTech and partner server login credentials and passwords within KeePass.

Requirements
Required Skills and Education
  • 0-1 years of experience in technical support and/or systems administration.
  • Proven ability to troubleshoot and resolve issues related to hardware, infrastructure, systems, and networks.
  • Aptitude for learning complex technical concepts and communicating them effectively to both technical and non-technical audiences.
  • Proven ability to prioritize issues based on severity and urgency.
  • Ability to work independently and collaboratively as part of a team.
  • Exceptional customer service skills and a friendly, positive attitude.
  • Strong interpersonal and organizational skills.
  • Excellent written and verbal communication skills, with the ability to thrive in a fast-paced environment.
  • Excellent analytical and problem-solving abilities.
  • Flexibility and the ability to adapt to a fast-paced, rapidly changing environment.
  • Ability to communicate effectively with all levels of management and staff regarding AbeTech-supported technologies.
  • Ability to maintain current knowledge of information systems and technologies.
  • Demonstrates a commitment to helping others by consistently going above and beyond, with a genuine, service-oriented mindset.
Preferred Qualifications
  • Proven technical troubleshooting skills related to hardware and systems.
  • General knowledge of Active Directory, including managing user accounts, security groups, and permissions.
  • General knowledge of file servers, file and folder permissions, and print servers.
  • Understanding of data backup and recovery fundamentals.
  • Knowledge of security best practices, including identifying and resolving malware and other security-related issues.
  • Experience supporting and troubleshooting wireless networks.
  • Experience with Microsoft Dynamics GP, ConnectWise, and Microsoft 365.

Salary Description
$24 - $29/hour

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