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Associate It Support Jobs in Mapleton, MN (NOW HIRING)

Taylor

IT Service Desk Support

North Mankato, MN · On-site

$20.50/hr

Experience working as an IT help desk technician or in a similar end user support role We Would Also Prefer: * Bachelor's degree in Information Technology, Computer Science or related field preferred ...

Xcel Energy

Senior IT Architect

Nicollet, MN · On-site

Position Summary The Senior IT Architect is a key role within the IT organization. They own and ... They consult and collaborate cross-organizationally to support delivery of end-to-end capabilities.

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide support to users of the telephony related hardware and software applications as part of the ...

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide support to users of the telephony related hardware and software applications as part of the ...

Mayo Clinic

Specialist HIMS

Mankato, MN · Hybrid

$17.98 - $29.19/hr

Associate of Science degree in Health Information Technology preferred. Health Information Technology (HIT) program students actively completing the last semester of their associate degree program ...

Aspen Dental

Associate Dentist

Mankato, MN · On-site

$180K - $215K/yr

... support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Mankato, MN · On-site

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR ...

Aspen Dental

Associate Dentist

Mankato, MN

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR ...

Aspen Dental

Associate Dentist

Mankato, MN

$180K - $215K/yr

... support to allow you more time to focus on your patients:finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey ...

Aspen Dental

Associate Dentist - Mankato, MN

Mankato, MN · On-site

$180K - $215K/yr

Job Requirements This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, ... support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Mapleton, MN

Associate It Support information

See Mapleton, MN salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for associate it support in Mapleton, MN is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.39 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What cities near Mapleton, MN are hiring for Associate It Support jobs?

Cities near Mapleton, MN with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Mapleton, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,154 per year, or $19.8 per hour.

IT Service Desk Support

North Mankato, MN • On-site

Taylor
Accounting Services • 11 - 50 employees
Learn more about Taylorexternal

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Come Work with Us!

Taylor is proud to now offer "DailyPay".With "DailyPay",you can get paid on your very first day. No more waiting for direct deposit or a paper check!https://www.dailypay.com/partners/taylorcorp/

Taylor Corporation is a growing, dynamic company with bigplans for the future-and our people. Family owned and proud of it, we power our employees' potential and strive to createopportunityand security for every member of the team.We'repassionate about ourwork,we believe there is always a better way, andwe'rein this for the long haul.

Ready to build a career?It'stime to look at Taylor.

Your Opportunity: Taylor Corporation is seeking a Service Desk Support role;this role is crucial in providing initial support to employees / users, ensuring that their issues are resolved quickly or escalated appropriately. The ideal candidate will have excellent communication skills and a basic understanding of software troubleshooting. Standout candidates will be excellent problem-solvers with outstanding communication and end user service skills.

WorkAuthorization:
To be considered for the Taylor opportunities, candidates mustbe authorized towork in the United States without the need for employer sponsorship.

Objectives of this role:

  • Provide quick and effective assistance with information technology systems

  • Guide end users remotely through systems configuration, troubleshooting, and maintenance

  • Listen attentively to end users' questions and concerns and offer optimal solutions

  • Prioritize end user satisfaction in all communications, directing unresolved issues to next-level personnel

Your Responsibilities:

  • Respond to tech inquiries via email, through online chats, over the phone, or in person

  • Inform end users about IT products and services

  • Walk end users step-by-step through the problem-solving process

  • Help with troubleshooting hardware and software

  • Follow up with end users to ensure satisfactory service

  • Communicate end user feedback to the appropriate internal team members

You Must Have:

  • Excellent problem-solving and analytical skills

  • Comprehensive knowledge of computer systems and experience troubleshooting hardware and software

  • The ability to break down technological processes and deliver clear, step-by-step instructions

  • Patient, friendly demeanor with a great aptitude for listening

  • Strong verbal and written communication skills

  • Commitment to providing exceptional end user service

  • Team-oriented mindset with an openness to constructive feedback

  • Eagerness to learn new technologies and systems

  • Experience working as an IT help desk technician or in a similar end user support role

We Would Also Prefer:

  • Bachelor's degree in Information Technology, Computer Science or related field preferred, but not required

  • Proven experience in customer service or technical support role is advantageous

  • Strong communication skills, both written and verbal, with a customer focused approach

  • Familiarity with Window and MacOS operating systems

  • Basic understanding of networking concepts

  • Proficiency in Microsoft Office Suite and other common software applications

  • Ability to work independently and collaboratively in a fast-paced environment

  • Exceptional problem-solving sills and attention to detail

Theanticipatedhourly rate for this position is $20.50. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The hourly rate listed is just onecomponentof Taylor Corporation's total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.

With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay

The Employerretainsthe right to change or assign other duties to this position.

Taylor Corporationis an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

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