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Associate It Support Jobs in Mapleton, MN (NOW HIRING)

Retail Part Time Store Associate

Mankato, MN · On-site

$15 - $17.25/hr

The Store Associate will support a customer-centric environment, engagement with the local ... Basic computer skills; able to use technology to access and input job-related information * Good ...

Associate degree in human services, education, or a related field plus at least 2 years of ... Additional Information We believe in supporting not only those we serve but also each other ...

Associate degree in human services, education, or a related field plus at least 2 years of ... Additional Information We believe in supporting not only those we serve but also each other ...

Administrative and/or Opt-Tech support services (if state allows) Minimum Qualifications for a ... Nothing in the documents or information presented during this process is intended to create, now or ...

Administrative and/or Opt-Tech support services (if state allows) Minimum Qualifications for a ... Nothing in the documents or information presented during this process is intended to create, now or ...

Administrative and/or Opt-Tech support services (if state allows) Minimum Qualifications for a ... Nothing in the documents or information presented during this process is intended to create, now or ...

Administrative and/or Opt-Tech support services (if state allows) Minimum Qualifications for a ... Nothing in the documents or information presented during this process is intended to create, now or ...

Administrative and/or Opt-Tech support services (if state allows) Minimum Qualifications for a ... Nothing in the documents or information presented during this process is intended to create, now or ...

Showing results 21-40

Associate It Support information

See Mapleton, MN salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for associate it support in Mapleton, MN is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.39 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What cities near Mapleton, MN are hiring for Associate It Support jobs?

Cities near Mapleton, MN with the most Associate It Support job openings:

Infographic showing various Associate It Support job openings in Mapleton, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,154 per year, or $19.8 per hour.

Windows Endpoint Systems Administrator

Saint Peter, MN • On-site

Gustavus Adolphus College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Gustavus Adolphus College rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Description
JOB SUMMARY: The Windows Endpoint Systems Administrator is a key member of a team of knowledgeable professionals providing desktop technology support for the students, faculty, and staff of Gustavus Adolphus College. This individual supports Windows endpoints and campus printing services and works closely with their macOS counterpart to coordinate support, share coverage, and maintain secure and consistent practices across platforms. The selected individual will report to the Senior Director of Service Operations.
Employment Status: Full-Time (1.0 FTE), Exempt (Salaried), Benefits Eligible
Salary Range: $55,000-60,000 annually
How to apply: Continue here or visit https://gustavus.edu/jobs/ to complete the online application and submit a resume. A cover letter is optional. Applications will be reviewed on a rolling basis.
***Visa Sponsorship is not available for this position**
DUTIES AND RESPONSIBILITIES:
  • Provide Tier 1 and Tier 2 support for Windows computers and other campus technologies, including hardware and software troubleshooting, device setup and deployment, data backup and restoration, and device replacement
  • Serve as the primary User Services resource for Windows endpoints, working with Systems Administration and other technology teams to troubleshoot issues, deploy software, and support changes affecting campus technology
  • Coordinate the lifecycle of Windows computers and related equipment, including deployment, refresh, replacement, inventory, asset management, purchasing, and licensing
  • Partner closely with the Mac Desktop Systems Administrator to provide consistent desktop support across Windows and macOS, coordinate support practices and projects, share knowledge and coverage, and identify opportunities for common approaches
  • Manage campus printing services, including multifunction printers (MFPs), end-user support, print-related troubleshooting, and coordination with the College's contracted printing vendor
  • Develop and improve desktop support workflows through scripting, automation, service management tools, and other appropriate technologies
  • Create and maintain technical documentation, procedures, and knowledge resources for end users, support staff, and cross-training
  • Evaluate, test, and implement endpoint hardware, software, and other technology solutions in collaboration with User Services and specialized technology teams
  • Provide technology guidance and training to end users and campus departments, and coordinate with other technology teams to resolve issues and meet campus needs
  • Provide backup support for the Technology Helpline and assist with broader department needs as necessary
  • Perform other duties as assigned

Prerequisites
DESIRED ATTRIBUTES, SKILLS, AND EXPERTISE:
  • Demonstrated experience supporting and administering Windows endpoints, including operating system deployment, configuration, software distribution, and updates
  • Working knowledge of endpoint management technologies such as Microsoft Intune or comparable tools
  • Strong knowledge of desktop and mobile hardware, software, operating systems, and troubleshooting practices
  • Interest in scripting, automation, or other tools used to streamline endpoint administration and support processes
  • Strong organizational and problem-solving skills, with demonstrated initiative, follow-through, and attention to detail
  • Strong customer service orientation and the ability to work effectively with users of varying levels of technical expertise
  • Familiarity with IT service management (ITSM) and ticketing systems for tracking, managing, and documenting support requests
  • Excellent written and verbal communication skills, including the ability to create clear technical documentation and explain technical concepts to nontechnical audiences
  • Demonstrated ability to collaborate effectively, share knowledge, and contribute to team-based and cross-platform initiatives

Gustavus offers competitive and comprehensive benefits which include:
  • Medical insurance (which includes access to Nice Healthcare) as well as dental, vision, and life insurance
  • Workplace accommodations for physical or mental health concerns
  • Onsite health services
  • Free parking, exercise classes, and use of library and athletic facilities
  • Paid parental leave
  • Employer contribution to retirement savings plan (after one year of employment)
  • Tuition scholarships for dependents
  • Tuition benefit plan for employees and spouse
  • 13 paid Holidays + generous PTO plan

Gustavus Adolphus College does not discriminate on the basis of race, color, national origin, ancestry, sex, disability, religion, age, sexual orientation, gender identity, or veteran status in its education or employment programs or activities.
Gustavus Adolphus College is one of the nation's leading private liberal arts colleges serving approximately 1,800 students. The College aspires to be a community of persons from diverse backgrounds who respect and affirm the dignity of all people. Known for its strong science, writing, music, athletics, study-away, and service-learning programs, Gustavus is located on a scenic 340-acre hill in St. Peter, Minnesota only one hour southwest of the Twin Cities.
Contact
Brianne Twaddle | btwaddle@gustavus.edu | 507-933-7180
Posted: Fri Aug 28, 2026

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