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Entry Level It Support Jobs in Minnesota (NOW HIRING)

WEG Electric Corp

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

The IT Support Analyst delivers onsite and remote technical support, ensures timely resolution of incidents and service requests, and collaborates with regional and global IT teams to maintain ...

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing client sin Eden Prairie, MN. This will be on-site in Eden Prairie, MN and start as a 6 month contract ...

Perham Health

IT Support Technician

Perham, MN · On-site

$21.57 - $29.74/hr

Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being. IT Support Technician (IT Specialist I) Position Details The IT Support Tech ...

Perham Health

IT Support Technician

Perham, MN · On-site

$21.57 - $29.74/hr

Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being. IT Support Technician (IT Specialist I) Position Details The IT Support Tech ...

TEKsystems

It Support Specialist

Eden Prairie, MN

$28 - $32/hr

Description Position Overview Seeking an IT Support Specialist to provide a blend of Help Desk support and Systems Administration. The role supports end users while helping maintain core IT infrastr ...

Centrav Inc.

IT Support Specialist

Burnsville, MN

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

Super Radiator Coils

IT Support Technician

Chaska, MN · On-site

$65K - $75K/yr

This position provides walk-up, desk-side, remote service technical support to employees at Super Radiator Coils Chaska Division and Remote Offices. IT Support Technicians are often involved in the ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Minnesota

Entry Level It Support information

See Minnesota salary details

$11

$18

$25

How much do entry level it support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level it support in Minnesota is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Minnesota? The most popular types of It Support jobs in Minnesota are:
What are popular job titles related to Entry Level It Support jobs in Minnesota? For Entry Level It Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Minnesota look for? The top searched job categories for Entry Level It Support jobs in Minnesota are:
What cities in Minnesota are hiring for Entry Level It Support jobs? Cities in Minnesota with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Minnesota as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,875 per year, or $18.2 per hour.

IT Support Analyst

ELECTRIC MACHINERY COMPANY, a division of WEG

Minneapolis, MN • On-site

$70K - $80K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Electric Machinery Company, a division of WEG Electric Corp.

Minneapolis, MN

Position: IT Support Analyst

Department: Information Technology


Primary Objective of Position:

This position is responsible for providing hands-on IT support for end-user hardware, software, and site-specific infrastructure while serving as a key escalation point between the Service Desk and Infrastructure teams. The IT Support Analyst delivers onsite and remote technical support, ensures timely resolution of incidents and service requests, and collaborates with regional and global IT teams to maintain reliable and efficient technology operations.


Major Areas of Accountability

  • Provide onsite and deskside support for end-user hardware including desktops, laptops, printers, mobile devices, conference room equipment, and peripherals.
  • Diagnose, troubleshoot, and resolve hardware, software, connectivity, and access-related issues in a timely and customer-focused manner.
  • Serve as a primary escalation point for Service Desk requests requiring hands-on troubleshooting or local infrastructure support.
  • Accurately document incidents, service requests, troubleshooting steps, and resolutions within the IT ticketing system.
  • Escalate unresolved or complex issues to the appropriate internal teams (Infrastructure, Network, Security, Applications, or Global IT) following established escalation procedures.
  • Install, configure, maintain, and replace IT hardware and software using standard images, tools, and documented procedures.
  • Support onboarding and offboarding activities, including equipment setup, account access, and asset recovery.
  • Maintain and update hardware inventory and asset records in the asset management system.
  • Participate in IT projects such as system upgrades, hardware refreshes, office moves, equipment migrations, and technology rollouts.
  • Collaborate with Service Desk Analysts, Infrastructure Analysts, and global IT team members to ensure consistent service delivery across locations.
  • Assist with creating and maintaining technical documentation and knowledge base articles to improve support efficiency.
  • Follow ITSM processes, change management guidelines, and service level agreements (SLAs).
  • Encourage a culture of teamwork, continuous improvement, and customer service excellence.
  • Other duties may be assigned by management to meet business needs.

Qualifications / Knowledge / Skills / Abilities:

  • High School diploma or GED required
  • Associate’s or Bachelor’s degree in Information Technology, Information Systems, or related field preferred; equivalent professional experience will be considered
  • Experience providing onsite or deskside technical support in an office, manufacturing, warehouse, or business environment
  • Hands-on experience troubleshooting hardware, software, printers, and basic network connectivity issues
  • Experience in IT support, service desk, or infrastructure support roles a plus
  • Strong knowledge of computer hardware, peripherals, and mobile devices
  • Working knowledge of Microsoft Windows operating systems and Microsoft 365 applications
  • Basic understanding of Active Directory, user account management, and access provisioning
  • Familiarity with enterprise applications, ticketing systems, and ITSM frameworks
  • Ability to follow documented procedures and escalate issues appropriately
  • Strong written and verbal communication skills with the ability to explain technical issues clearly
  • Demonstrated customer service mindset with strong problem-solving skills
  • Ability to prioritize multiple tasks and adapt to changing business needs
  • Self-motivated, detail-oriented, and able to work independently and as part of a global team

Physical Requirements:

  • Work is performed in both office and manufacturing environments
  • Requires the ability to routinely move throughout the facility to perform onsite support
  • Requires the ability to lift, carry, and move IT equipment up to 25–50 pounds
  • Requires standing, walking, bending, kneeling, and occasional ladder or stair use

Salary: $70,000 - $80,000

Requirements: