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Microsoft Chat Support Jobs in Minnesota (NOW HIRING)

Customer Support

Saint Paul, MN

$17.25 - $22/hr

... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview

... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook

Customer Support

Saint Paul, MN

$17.25 - $22/hr

... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview

Answersand documentsincoming customer inquiriesby phone, email,and chat.Meets with customers via ... A workingknowledge of Microsoft Word and Excelarerequired.Must be able to typea minimum of40 words ...

Answers and documents incoming customer inquiries by phone, email, and chat. Meets with customers ... A working knowledge of Microsoft Word and Excel are required. Must be able to type a minimum of 40 ...

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Microsoft Chat Support information

See Minnesota salary details

$14

$25

$43

How much do microsoft chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for microsoft chat support in Minnesota is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Microsoft Chat Support?

To thrive as a Microsoft Chat Support representative, you need a strong understanding of Microsoft products and services, excellent problem-solving skills, and a high school diploma or equivalent, with some employers preferring prior technical support experience. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is important, while certifications such as Microsoft Certified: Fundamentals may be an asset. Strong written communication, patience, and active listening skills help you effectively assist customers in a fast-paced online environment. These abilities ensure efficient issue resolution, high customer satisfaction, and the ability to adapt to evolving product updates and customer needs.

What is a Microsoft Chat Support?

A Microsoft Chat Support job involves assisting customers with troubleshooting, technical issues, or account-related concerns through online chat. Support agents provide real-time guidance, answer queries, and help users resolve problems related to Microsoft products and services. This role requires strong communication skills, product knowledge, and the ability to offer efficient solutions while maintaining a positive customer experience.

What are the typical daily responsibilities of a Microsoft Chat Support?

As a Microsoft Chat Support representative, your day-to-day tasks typically include responding to customer inquiries via online chat, diagnosing technical issues, offering step-by-step solutions, and escalating complex problems to specialized teams when necessary. You may also guide customers through product installations, troubleshoot software or account issues, and document interactions in a ticketing system. Collaboration with other support agents and technical teams is common to ensure seamless customer service. Staying up to date with the latest Microsoft product updates and knowledge base articles is also important for delivering accurate assistance.

How do you become a Microsoft Chat Support?

To become a Microsoft Chat Support agent, candidates typically need strong communication skills, customer service experience, and familiarity with Microsoft products and support tools. Relevant certifications, such as Microsoft Certified: Fundamentals, can be beneficial, and roles often require a high school diploma or equivalent. Training is usually provided by the employer to familiarize new agents with company-specific procedures and systems.

Does Microsoft offer chat support?

Microsoft offers chat support for its products and services, including technical assistance for Windows, Office, and Azure. Customer support agents often provide help through live chat on the official Microsoft support website, and chat support is available for certain issues and account types. Microsoft support roles, such as chat support agents, typically require good communication skills and familiarity with Microsoft products.
What are popular job titles related to Microsoft Chat Support jobs in Minnesota? For Microsoft Chat Support jobs in Minnesota, the most frequently searched job titles are:
Infographic showing various Microsoft Chat Support job openings in Minnesota as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $53,064 per year, or $25.5 per hour.

$17.25 - $22/hr

Full-time

Re-posted 9 days ago


Job description

Company Description

KRG Technologies Inc.

25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355

Phone no:661-367-8000 EXT-206


Job Description


Position : Customer Support

Duration : Full Time

Location : St Paul, MN

Job Description:

Excellent written and verbal communication

Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)

Types minimum 35 wpm, prefer 45wpm+

1 year, or more Customer Service experience in a call center

Ability to Multi-task

Adaptability: Take on new tasks on short notice

Ability to navigate multiple applications and systems

Two+ years of heavy inbound call volume (70+ calls per day) call center experience

Experience with live chat and internet response system (email).

Additional Information

Immediate Interview


KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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