Customer Support
$17.25 - $22/hr
... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview
$17.25 - $22/hr
... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview
$17.25 - $22/hr
... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview
Eden Prairie, MN · On-site
$21.50/hr
... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
Eden Prairie, MN · On-site
$21.50/hr
... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
Saint Paul, MN · On-site
$17.25 - $22/hr
... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview
Saint Paul, MN · On-site
$17.25 - $22/hr
... Microsoft Office Suite) Types minimum 35 wpm, prefer 45wpm+ 1 year, or more Customer Service ... chat and internet response system (email). Additional Information Immediate Interview
Eden Prairie, MN · On-site
$21.50/hr
... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
Eden Prairie, MN · On-site
$21.50/hr
... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
Eden Prairie, MN · On-site
$21.50/hr
... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
Eden Prairie, MN · On-site
$21.50/hr
... chat support * Field requests from a diverse customer base to include government, end-users ... Intermediate PC and PC applications skills (Microsoft)Proficiency with Microsoft Outlook
Plymouth, MN · On-site
$21.25 - $27/hr
Respond promptly to customer inquiries via phone, email, or live chat. * Resolve customer ... Microsoft Certified: Modern Desktop Administrator Associate * ITIL Foundation #DICE
Plymouth, MN · On-site
$21.25 - $27/hr
Respond promptly to customer inquiries via phone, email, or live chat. * Resolve customer ... Microsoft Certified: Modern Desktop Administrator Associate * ITIL Foundation #DICE
Fields support calls, chat, email, and/or other communication from users with inquiries regarding ... with Microsoft Office Suite or related software. • Proficient with or the ability to quickly ...
Fields support calls, chat, email, and/or other communication from users with inquiries regarding ... with Microsoft Office Suite or related software. • Proficient with or the ability to quickly ...
Alexandria, MN · On-site
$15.50 - $21/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Alexandria, MN · On-site
$15.50 - $21/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Minneapolis, MN · On-site
$40K - $66K/yr
Answersand documentsincoming customer inquiriesby phone, email,and chat.Meets with customers via ... A workingknowledge of Microsoft Word and Excelarerequired.Must be able to typea minimum of40 words ...
Minneapolis, MN · On-site
$40K - $66K/yr
Answersand documentsincoming customer inquiriesby phone, email,and chat.Meets with customers via ... A workingknowledge of Microsoft Word and Excelarerequired.Must be able to typea minimum of40 words ...
Minneapolis, MN · On-site
$40K - $66K/yr
Answers and documents incoming customer inquiries by phone, email, and chat. Meets with customers ... A working knowledge of Microsoft Word and Excel are required. Must be able to type a minimum of 40 ...
Minneapolis, MN · On-site
$40K - $66K/yr
Answers and documents incoming customer inquiries by phone, email, and chat. Meets with customers ... A working knowledge of Microsoft Word and Excel are required. Must be able to type a minimum of 40 ...
Alexandria, MN · On-site
$15.50 - $21/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Alexandria, MN · On-site
$15.50 - $21/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Alexandria, MN · On-site
$15.50 - $21/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Quick apply
Alexandria, MN · On-site
$15.50 - $21/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Alexandria, MN · On-site
$17.77 - $20.15/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Alexandria, MN · On-site
$17.77 - $20.15/hr
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Quick apply
Serve with heart Be a welcoming, reassuring presence for customers by phone and chat, creating ... Comfortable using technology, including Microsoft Office products or similar systems. * A motivated ...
Silver Bay, MN · On-site
$57K - $77K/yr
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
Silver Bay, MN · On-site
$57K - $77K/yr
Responsibilities : • Support the setup, opening, closure, and relocation of seasonal tax offices ... via chat, email, and in person • Working knowledge of Microsoft Outlook, Microsoft Teams, and ...
... Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I ... Microsoft Applications. They configure and customize applications to meet user needs, diagnose and ...
... Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I ... Microsoft Applications. They configure and customize applications to meet user needs, diagnose and ...
... Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I ... Microsoft Applications. They configure and customize applications to meet user needs, diagnose and ...
... Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I ... Microsoft Applications. They configure and customize applications to meet user needs, diagnose and ...
... Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I ... Microsoft Applications. They configure and customize applications to meet user needs, diagnose and ...
Quick apply
... Self-Service, chat, telephone, and email. Additionally, the role involves mentoring Level I ... Microsoft Applications. They configure and customize applications to meet user needs, diagnose and ...
Bloomington, MN · On-site
$17 - $21.75/hr
Leverage Salesforce technologies like chatbot, chat live agent, self-serve, and outsourced contact ... Strong Microsoft Office Skills and strong knowledge of Excel, process flow mapping (Visio ...
Bloomington, MN · On-site
$17 - $21.75/hr
Leverage Salesforce technologies like chatbot, chat live agent, self-serve, and outsourced contact ... Strong Microsoft Office Skills and strong knowledge of Excel, process flow mapping (Visio ...
Bloomington, MN · On-site
$17 - $21.75/hr
Leverage Salesforce technologies like chatbot, chat live agent, self-serve, and outsourced contact ... Strong Microsoft Office Skills and strong knowledge of Excel, process flow mapping (Visio ...
Bloomington, MN · On-site
$17 - $21.75/hr
Leverage Salesforce technologies like chatbot, chat live agent, self-serve, and outsourced contact ... Strong Microsoft Office Skills and strong knowledge of Excel, process flow mapping (Visio ...
$14.13 - $16.82
14% of jobs
$18.24 is the 25th percentile. Wages below this are outliers.
$16.82 - $19.52
21% of jobs
$19.52 - $22.22
14% of jobs
The median wage is $22.38 / hr.
$22.22 - $24.91
18% of jobs
$26.75 is the 75th percentile. Wages above this are outliers.
$24.91 - $27.61
12% of jobs
$27.61 - $30.31
6% of jobs
$30.31 - $33
4% of jobs
$33 - $35.70
3% of jobs
$35.70 - $38.40
3% of jobs
$38.40 - $41.09
3% of jobs
$41.09 - $43.79
1% of jobs
$14
$25
$43
To thrive as a Microsoft Chat Support representative, you need a strong understanding of Microsoft products and services, excellent problem-solving skills, and a high school diploma or equivalent, with some employers preferring prior technical support experience. Familiarity with CRM software, ticketing systems, and Microsoft Office Suite is important, while certifications such as Microsoft Certified: Fundamentals may be an asset. Strong written communication, patience, and active listening skills help you effectively assist customers in a fast-paced online environment. These abilities ensure efficient issue resolution, high customer satisfaction, and the ability to adapt to evolving product updates and customer needs.
A Microsoft Chat Support job involves assisting customers with troubleshooting, technical issues, or account-related concerns through online chat. Support agents provide real-time guidance, answer queries, and help users resolve problems related to Microsoft products and services. This role requires strong communication skills, product knowledge, and the ability to offer efficient solutions while maintaining a positive customer experience.
As a Microsoft Chat Support representative, your day-to-day tasks typically include responding to customer inquiries via online chat, diagnosing technical issues, offering step-by-step solutions, and escalating complex problems to specialized teams when necessary. You may also guide customers through product installations, troubleshoot software or account issues, and document interactions in a ticketing system. Collaboration with other support agents and technical teams is common to ensure seamless customer service. Staying up to date with the latest Microsoft product updates and knowledge base articles is also important for delivering accurate assistance.

KRG Technologies Inc.
25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355
Phone no:661-367-8000 EXT-206
Position : Customer Support
Duration : Full Time
Location : St Paul, MN
Job Description:
Excellent written and verbal communication
Intermediate computer skills (Internet Explorer, Outlook, Google, Microsoft Office Suite)
Types minimum 35 wpm, prefer 45wpm+
1 year, or more Customer Service experience in a call center
Ability to Multi-task
Adaptability: Take on new tasks on short notice
Ability to navigate multiple applications and systems
Two+ years of heavy inbound call volume (70+ calls per day) call center experience
Experience with live chat and internet response system (email).
Immediate Interview
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
It services
201 - 500 Employees
Valencia, CA, US
2003