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Associate It Support Jobs in Michigan (NOW HIRING)

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type ... Associate's or Bachelor's degree in Information Technology or related field (preferred but not ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

Kendall Group

IT Support Specialist

Portage, MI

We're that company where people stay! We're proud to say more than 60% of our associates have more ... Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information ...

Kendall Group

IT Support Specialist

Portage, MI · On-site

We're that company where people stay! We're proud to say more than 60% of our associates have more ... Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information ...

CFS

IT Support Specialist

Grand Rapids, MI · On-site

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits. About the ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Associate or Bachelor's degree with IT focus preferred. Company Benefits * Health, Dental and ...

McDonald Companies

IT Support Technician

Saginaw, MI

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Associate or Bachelor's degree with IT focus preferred. Company Benefits * Health, Dental and ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Associate or Bachelor's degree with IT focus preferred. Company Benefits * Health, Dental and ...

Firebolt Group Inc

IT Support Specialist

Wixom, MI

$50/hr

The IT Support Specialist is the first responder for all support requests, owning the help desk ... Associate's or Bachelor's Degree in a technical field (Preferred) * CompTIA A+, Network+, or ...

SER Metro-Detroit

IT Support Specialist

Detroit, MI · On-site

$16 - $18/hr

Associate's Degree or equivalent two to four years of work experience in the IT field and/or industry certifications. * Minimum of 2-3 years prior experience in a Technical Support capacity. * Sound ...

710 Labs

IT Support Specialist

River Rouge, MI

$55K - $65K/yr

As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...

Connection

IT Support Specialist

Detroit, MI · On-site

$39/hr

IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for Extension We ...

PRAB, Inc.

IT SUPPORT SPECIALIST

Kalamazoo, MI · On-site

Overview The IT Support Specialist provides day-to-day technical support, manages employee IT ... Qualifications Required Qualifications • Associate degree in information technology ...

BAE Networks

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Michigan

Associate It Support information

See Michigan salary details

$8

$17

$24

How much do associate it support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for associate it support in Michigan is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Michigan?

The most popular types of It Support jobs in Michigan are:

What are popular job titles related to Associate It Support jobs in Michigan?

For Associate It Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Michigan look for?

The top searched job categories for Associate It Support jobs in Michigan are:

What cities in Michigan are hiring for Associate It Support jobs?

Cities in Michigan with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,473 per year, or $17.1 per hour.

IT Support Specialist

CFS

Muskegon, MI • On-site

$20 - $25/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Position: IT Support Specialist
Hourly Rate: $20-$25/Hr
Location: Muskegon, MI | Onsite
Job Type: Contract | Immediate start
Overview of the IT Support Specialist Position: The IT Support Specialist serves as the first point of contact for end users experiencing technical issues. This role is responsible for providing exceptional customer service while troubleshooting hardware, software, network, and system-related problems. The ideal candidate is a proactive problem solver who enjoys helping others and thrives in a fast-paced technology environment.
Responsibilities of the IT Support Specialist:
  • Provide first-level technical support for desktops, laptops, mobile devices, printers, and other end-user hardware.
  • Respond to support tickets, phone calls, emails, and walk-up requests in a timely manner.
  • Troubleshoot and resolve hardware, software, and connectivity issues.
  • Install, configure, and maintain operating systems, software applications, and peripheral devices.
  • Create, manage, and disable user accounts within Active Directory and Microsoft 365 environments.
  • Document support requests, resolutions, and technical procedures within the ticketing system.
  • Escalate complex technical issues to senior IT staff when necessary.
  • Assist with workstation deployments, upgrades, and equipment replacements.
  • Support remote users and troubleshoot VPN, email, and network access issues.
  • Participate in IT projects and contribute to continuous improvement initiatives within the department.
Preferred Experience of the IT Support Specialist:
  • 1+ years of Help Desk, Desktop Support, or Technical Support experience.
  • Experience supporting Windows operating systems and Microsoft Office applications.
  • Working knowledge of Active Directory, Microsoft 365, and basic networking concepts.
  • Experience using ticketing systems and documenting technical issues.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent customer service and communication skills.
  • Ability to prioritize multiple tasks and manage workload effectively.
  • Experience supporting printers, mobile devices, and common office technology.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
Bonus Experience of the IT Support Specialist:
  • CompTIA A+, Network+, or related certifications.
  • Experience supporting hybrid or cloud-based environments.
  • Familiarity with Azure Active Directory and Intune.
  • Experience with remote monitoring and management (RMM) tools.
  • Exposure to cybersecurity best practices and endpoint protection tools.
  • Associate's or Bachelor's degree in Information Technology or related field (preferred but not required).

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