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Associate It Support Jobs in Michigan (NOW HIRING)

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IT Support Technician

Grand Rapids, MI · On-site

$20.75 - $28.25/hr

Associate's degree in computer science or related field, and/or equivalent IT work experience. * Minimum one (1) to three (3) years of experience in a technical support, help desk, or IT support role.

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Associate or Bachelor's degree with IT focus preferred. Company Benefits * Health, Dental and ...

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Associate or Bachelor's degree with IT focus preferred. Company Benefits * Health, Dental and ...

IT Support Technician

Saginaw, MI

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support ... Associate or Bachelor's degree with IT focus preferred. Company Benefits * Health, Dental and ...

IT Support Specialist

Detroit, MI · On-site

$16 - $18/hr

Associate's Degree or equivalent two to four years of work experience in the IT field and/or industry certifications. * Minimum of 2-3 years prior experience in a Technical Support capacity. * Sound ...

The IT Support Specialist is the first responder for all support requests, owning the help desk ... Associate's or Bachelor's Degree in a technical field (Preferred) * CompTIA A+, Network+, or ...

IT Support Specialist

River Rouge, MI · On-site

$55K - $65K/yr

As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...

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IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for Extension We ...

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IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

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IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

IT Support Technician

Flint, MI · On-site

$21 - $28.75/hr

Posting Details Position Information Job Title IT Support Technician Position Class Type Regular ... Associates Degree or equivalent in IT related program. Job Specific Required Qualifications ...

IT Support Specialist

Flint, MI · On-site

$21 - $23/hr

Description Vartek Position Description Position IT Support Specialist Reports to EdTech Leader (or ... Associate's degree; bachelor's degree preferred * 0-2 years experience Certifications * A ...

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Associate It Support information

See Michigan salary details

$8

$17

$24

How much do associate it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for associate it support in Michigan is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Michigan? The most popular types of It Support jobs in Michigan are:
What are popular job titles related to Associate It Support jobs in Michigan? For Associate It Support jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Associate It Support jobs? Cities in Michigan with the most Associate It Support job openings:
Infographic showing various Associate It Support job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,473 per year, or $17.1 per hour.

IT Support Technician

IMAGE TECH GROUP LLC

Wixom, MI • On-site

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Responsibilities

  • Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues

  • Support Microsoft 365, Windows OS, and basic Active Directory tasks

  • Troubleshoot networking and connectivity issues

  • Perform onsite service calls when necessary

  • Accurately document all work in the ticketing system

  • Deliver a consistent, professional client experience

Requirements

  • 2–5+ years of IT support experience

  • Prior onsite/field IT experience

  • Strong customer service and communication skills

  • Ability to manage tickets independently

  • Valid driver’s license

Company Description

Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.