Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
IT Support & Operations Specialist Detroit, MI (Onsite) Role Overview The IT Support & Ops Specialist is responsible for delivering end-to-end End User Computing (EUC), Service Desk, and Field ...
IT Support & Operations Specialist Detroit, MI (Onsite) Role Overview The IT Support & Ops Specialist is responsible for delivering end-to-end End User Computing (EUC), Service Desk, and Field ...
Monroe, MI · On-site
Technology Support Coordinator- Shared Time - Mason - Posting 5646.pdf
Monroe, MI · On-site
Technology Support Coordinator- Shared Time - Mason - Posting 5646.pdf
$21 - $28.75/hr
IT Support Technician (Endpoint Services) Position Summary The IT Support Technician is responsible for supporting and managing end-user technology equipment across the organization. Responsibilities ...
$21 - $28.75/hr
IT Support Technician (Endpoint Services) Position Summary The IT Support Technician is responsible for supporting and managing end-user technology equipment across the organization. Responsibilities ...
Sterling Heights, MI · On-site
The IT Support Manager oversees first-level support for all technologies, leading the team to deliver reliable service and managing IT Service Management practices to ensure continuous improvement.
Sterling Heights, MI · On-site
The IT Support Manager oversees first-level support for all technologies, leading the team to deliver reliable service and managing IT Service Management practices to ensure continuous improvement.
Sterling Heights, MI · On-site
Manager, IT Support Department: Information Technology 500003 Employment Type: Full Time Location: Sterling Heights Reporting To: Kyle Belz-Thomas Description A Taste of Who We Are: Backed by a ...
Sterling Heights, MI · On-site
Manager, IT Support Department: Information Technology 500003 Employment Type: Full Time Location: Sterling Heights Reporting To: Kyle Belz-Thomas Description A Taste of Who We Are: Backed by a ...
Grand Rapids, MI · On-site
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
Grand Rapids, MI · On-site
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
The IT Support Manager oversees first-level support for all technologies across corporate and customer sites, leading the frontline team to provide reliable, customer-focused service and acting as ...
The IT Support Manager oversees first-level support for all technologies across corporate and customer sites, leading the frontline team to provide reliable, customer-focused service and acting as ...
$90K - $100K/yr
The IT Support Manager oversees first-level support for all technologies across corporate and customer sites, leading the frontline team to provide reliable, customer-focused service and acting as ...
Quick apply
$90K - $100K/yr
The IT Support Manager oversees first-level support for all technologies across corporate and customer sites, leading the frontline team to provide reliable, customer-focused service and acting as ...
$55K - $65K/yr
IT Support Technician ABOUT NBE National Bulk Equipment (NBE) in Holland, Michigan, is rapidly growing and seeking motivated and qualified individuals. NBE designs, creates, and builds custom bulk ...
$55K - $65K/yr
IT Support Technician ABOUT NBE National Bulk Equipment (NBE) in Holland, Michigan, is rapidly growing and seeking motivated and qualified individuals. NBE designs, creates, and builds custom bulk ...
Grand Rapids, MI · On-site
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
Grand Rapids, MI · On-site
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
Saginaw, MI · On-site
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Saginaw, MI · On-site
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
$20 - $27.50/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Quick apply
$20 - $27.50/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Troy, MI · On-site
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
Troy, MI · On-site
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
IT Support Engineer Join a Future-Focused Managed Services Team Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking ...
Detroit, MI · On-site
$16 - $18/hr
JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...
Quick apply
Detroit, MI · On-site
$16 - $18/hr
JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...
$19.75 - $27.25/hr
In this role, you will deliver high-quality IT support services that help us meet our defined service level commitments. Your mission includes providing professional assistance to end users on ...
$19.75 - $27.25/hr
In this role, you will deliver high-quality IT support services that help us meet our defined service level commitments. Your mission includes providing professional assistance to end users on ...
$23.5K - $26.6K
0% of jobs
$26.6K - $29.7K
3% of jobs
$32.8K is the 25th percentile. Wages below this are outliers.
$29.7K - $32.8K
22% of jobs
The median wage is $34.6K / yr.
$32.8K - $35.9K
43% of jobs
$35.9K - $39K
6% of jobs
$39.1K is the 75th percentile. Wages above this are outliers.
$39K - $42.1K
6% of jobs
$42.1K - $45.2K
6% of jobs
$45.2K - $48.3K
5% of jobs
$48.3K - $51.3K
3% of jobs
$51.3K - $54.4K
3% of jobs
$54.4K - $57.5K
1% of jobs
$23.5K
$37.9K
$57.5K
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
$50K - $80K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Responsibilities
Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues
Support Microsoft 365, Windows OS, and basic Active Directory tasks
Troubleshoot networking and connectivity issues
Perform onsite service calls when necessary
Accurately document all work in the ticketing system
Deliver a consistent, professional client experience
Requirements
2–5+ years of IT support experience
Prior onsite/field IT experience
Strong customer service and communication skills
Ability to manage tickets independently
Valid driver’s license
