We are seeking a highly skilled, energetic IT Support & Infrastructure Director to solve complex IT infrastructure problems and enhance IT Support services within the organization. This important ...
We are seeking a highly skilled, energetic IT Support & Infrastructure Director to solve complex IT infrastructure problems and enhance IT Support services within the organization. This important ...
Mentor and develop regional IT team members; delegate work, review performance, and build team capabilities * Provide second-level support for corporate applications and serve as the senior ...
Mentor and develop regional IT team members; delegate work, review performance, and build team capabilities * Provide second-level support for corporate applications and serve as the senior ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II ...
We are seeking a highly skilled, energetic IT Support & Infrastructure Director to solve complex IT infrastructure problems and enhance IT Support services within the organization. This important ...
We are seeking a highly skilled, energetic IT Support & Infrastructure Director to solve complex IT infrastructure problems and enhance IT Support services within the organization. This important ...
Plant IT Support Specialist
Livonia, MI · On-site
Plant IT Support Specialist Location: Livonia, MI Duration: 12+ months Experience: 8+ years Position Description: This is an Information Technology Operations based role that supports our Livonia ...
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Plant IT Support Specialist
Livonia, MI · On-site
Plant IT Support Specialist Location: Livonia, MI Duration: 12+ months Experience: 8+ years Position Description: This is an Information Technology Operations based role that supports our Livonia ...
IT Operations Support Specialist
Dearborn, MI · On-site
$53 - $55/hr
PowerShell scripting * IT support / incident management experience Skills Preferred: * Copilot Studio (AI agents) * Dataverse and environment management * Python or C# (basic scripting/full-stack ...
IT Operations Support Specialist
Dearborn, MI · On-site
$53 - $55/hr
PowerShell scripting * IT support / incident management experience Skills Preferred: * Copilot Studio (AI agents) * Dataverse and environment management * Python or C# (basic scripting/full-stack ...
Site IT Support Supervisor
Farwell, MI · On-site
The IT Support Supervisor will provide direct technical support, manage network security, and assist with project management while ensuring effective IT operations across multiple locations.
Site IT Support Supervisor
Farwell, MI · On-site
The IT Support Supervisor will provide direct technical support, manage network security, and assist with project management while ensuring effective IT operations across multiple locations.
Posting Details Posting Details Position Title IT Support Specialist/Asset Management Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06389 Salary Range ...
Posting Details Posting Details Position Title IT Support Specialist/Asset Management Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06389 Salary Range ...
IT Support Associate II, Ops Tech Solutions (OTS)
Romulus, MI · On-site
$20.75 - $28.50/hr
OpsTech Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in ...
IT Support Associate II, Ops Tech Solutions (OTS)
Romulus, MI · On-site
$20.75 - $28.50/hr
OpsTech Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in ...
The Technology Support III role owns complex technical issues and incidents end-to-end, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and ...
The Technology Support III role owns complex technical issues and incidents end-to-end, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and ...
The Technology Support II role owns complex technical issues and incidents end-to-end, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and ...
The Technology Support II role owns complex technical issues and incidents end-to-end, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and ...
The Technology Support III role owns complex technical issues and incidents endtoend, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and ...
The Technology Support III role owns complex technical issues and incidents endtoend, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and ...
Senior IT Support Specialist
$26 - $32/hr
The Senior IT Support Specialist will be responsible for supporting and maintaining Microsoft Windows client/server systems and related hardware for internal operations. The IT Support Specialist ...
Senior IT Support Specialist
$26 - $32/hr
The Senior IT Support Specialist will be responsible for supporting and maintaining Microsoft Windows client/server systems and related hardware for internal operations. The IT Support Specialist ...
Mentor and develop regional IT team members; delegate work, review performance, and build team capabilities * Provide second-level support for corporate applications and serve as the senior ...
Mentor and develop regional IT team members; delegate work, review performance, and build team capabilities * Provide second-level support for corporate applications and serve as the senior ...
The Technology Support II role owns complex technical issues and incidents endtoend, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and systems ...
The Technology Support II role owns complex technical issues and incidents endtoend, ensuring system stability, risk mitigation, and customer trust. This role applies advanced diagnostics and systems ...
Alliance Catholic Credit Union is seeking an IT Help Desk Support Analyst who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to ...
Alliance Catholic Credit Union is seeking an IT Help Desk Support Analyst who thrives in a well-organized, fast-paced, and multi-task driven environment. This position will be reporting directly to ...
The IT Support Specialist, under the direction of the Customer Service Manager, is responsible for supporting all the technology touchpoints across tribal government, health, gaming and enterprises ...
The IT Support Specialist, under the direction of the Customer Service Manager, is responsible for supporting all the technology touchpoints across tribal government, health, gaming and enterprises ...
A better future? We're Lear For You. IT SUPERVISOR FARWELL, MI As a member of the IT team, IT Supervisor will be responsible for direct technical support to others using computer equipment for office ...
A better future? We're Lear For You. IT SUPERVISOR FARWELL, MI As a member of the IT team, IT Supervisor will be responsible for direct technical support to others using computer equipment for office ...
Site IT Support Supervisor
Farwell, MI · On-site
A better future? We're Lear For You. IT SUPERVISOR FARWELL, MI As a member of the IT team, IT Supervisor will be responsible for direct technical support to others using computer equipment for office ...
Site IT Support Supervisor
Farwell, MI · On-site
A better future? We're Lear For You. IT SUPERVISOR FARWELL, MI As a member of the IT team, IT Supervisor will be responsible for direct technical support to others using computer equipment for office ...
IT Systems Support Specialist Communities First, Inc. is a Michigan-based nonprofit 501(c)(3) whose mission is to build healthy, vibrant communities through economic development, affordable housing ...
IT Systems Support Specialist Communities First, Inc. is a Michigan-based nonprofit 501(c)(3) whose mission is to build healthy, vibrant communities through economic development, affordable housing ...
Tech Support information
See Michigan salary details
$23.5K - $26.6K
0% of jobs
$26.6K - $29.7K
3% of jobs
$32.8K is the 25th percentile. Wages below this are outliers.
$29.7K - $32.8K
22% of jobs
The median wage is $34.6K / yr.
$32.8K - $35.9K
43% of jobs
$35.9K - $39K
6% of jobs
$39.1K is the 75th percentile. Wages above this are outliers.
$39K - $42.1K
6% of jobs
$42.1K - $45.2K
6% of jobs
$45.2K - $48.3K
5% of jobs
$48.3K - $51.3K
3% of jobs
$51.3K - $54.4K
3% of jobs
$54.4K - $57.5K
1% of jobs
$23.5K
$37.9K
$57.5K
How much do tech support jobs pay per year?
As of Jun 13, 2026, the average yearly pay for tech support in Michigan is $37,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.
What are some common challenges faced by Tech Support professionals and how can they be managed?
Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.
What are tech support specialists?
Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.
What Are the Qualifications to Get a Job in Tech Support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
Is AI replacing tech support?
AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, human tech support specialists are still essential for personalized assistance, complex diagnostics, and customer relationship management. AI tools often complement rather than replace human roles in tech support environments.
What are the key skills and qualifications needed to thrive as a Tech Support specialist, and why are they important?
To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.
What jobs pay $10,000 a week?
In the tech support field, earning $10,000 a week is uncommon and typically requires senior-level positions, specialized skills, or working as a consultant or contractor for large organizations. High earnings may also be achieved through freelance work, managing large enterprise accounts, or holding executive roles in tech companies. Most tech support roles offer salaries significantly below this threshold without additional bonuses or profit sharing.
What is the role of a tech support?
A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate clearly, and may hold certifications like CompTIA A+ to ensure effective support in various IT environments.
What do tech support jobs do?
Tech support jobs involve assisting users with troubleshooting hardware, software, and network issues. Support specialists often use remote tools, diagnose problems, and provide solutions to ensure technology functions properly, typically requiring good communication skills and technical knowledge. Certifications like CompTIA A+ can be helpful for these roles.
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Michigan? The most popular types of Tech Support jobs in Michigan are:
What are popular job titles related to Tech Support jobs in Michigan? For Tech Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Michigan look for? The top searched job categories for Tech Support jobs in Michigan are:
What cities in Michigan are hiring for Tech Support jobs? Cities in Michigan with the most Tech Support job openings:
Other
Posted 6 days ago
Job description
Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest.All of us at BluebirdFiberwork hard to meettheobjectivesof the organization and live the mission and values of this growing company to meet a common goal.
The Bluebird Fiber Core Values:
Own It- We meet or exceedexpectations, from our customer relationships to how we treat our employees
Care Deeply- Wecare deeply about our employees,customers and communities
Adapt Creatively- Wethink creatively and act quicklyto solve problems and provide solutions
WOW the Customer- We deliver speed and clarityto the customerwith straightforward answers and solutions
POSITION SUMMARY:
We are seeking a highly skilled, energetic IT Support & Infrastructure Director to solve complex IT infrastructure problems and enhance IT Support services within the organization. This important role will be responsible for managing the team responsible for implementing and maintaining the organization's enterprise server and cloud architecture along with the team responsible for IT support for internal employees. The ideal candidate is a seasoned IT leader who can work with stakeholders to understand existing systems, networks, and technologies to operate, improve, and integrate them as the business grows with the support of a team spread across multiple locations in the Midwest. This position is full-time and is located in either the Indianapolis, IN, Cleveland, OH, or Lansing, MI area.
Bluebird is an equal opportunity employer.
About Bluebird Network
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Saint Louis, MO, US
Year founded
1999