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Entry Level Tech Support Jobs in Michigan (NOW HIRING)

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

AD Mortgage

Junior IT Support Specialist

Troy, MI · On-site

CompTIA A+ or similar entry-level IT certification preferred. What We Offer | Career and Culture ... Department Information Technology Role IT Support Specialist Locations Troy MI

AD Mortgage

Junior IT Support Specialist

Troy, MI

About this opportunity We are seeking a detail-oriented Junior IT Support Specialist to join our ... CompTIA A+ or similar entry-level IT certification preferred. What We Offer | Career and Culture

Per Scholas

IT Support Technical Instructor

Detroit, MI · On-site

... T Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through ... Deliver classroom training in a highly interactive style to prepare adult students for entry-level ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Michigan

Entry Level Tech Support information

See Michigan salary details

$23.5K

$37.9K

$57.5K

How much do entry level tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for entry level tech support in Michigan is $37,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Michigan?

The most popular types of Tech Support jobs in Michigan are:

What are popular job titles related to Entry Level Tech Support jobs in Michigan?

For Entry Level Tech Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Michigan look for?

The top searched job categories for Entry Level Tech Support jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Tech Support jobs?

Cities in Michigan with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,897 per year, or $18.2 per hour.

IT Support Technician

McDonald Companies

Saginaw, MI • On-site

$19 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

About Our Company:
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward-thinking company, we prioritize a positive workplace culture and opportunities for career advancement, making McDonald Auto Group a place where you can truly thrive.
Location: Saginaw, MI
Hours: Full-Time, Monday through Friday, 9AM to 6PM
Job Description
The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software, and network issues, and helps maintain IT systems and infrastructure. This role is crucial for ensuring the smooth and efficient operation of our computer systems and for helping employees and clients with their technical needs.
Key Responsibilities:
  • Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in-person.
  • Install, configure, and troubleshoot hardware, software, and network components.
  • Diagnose and resolve technical problems for users, including fixing error messages, resetting passwords, and assisting with software and hardware glitches.
  • Perform routine maintenance on networks and computer systems.
  • Document all support requests and resolutions in detail.
  • Assist in the onboarding of new employees with their IT setup.
  • Help educate users on best practices for computer usage and security.

Required Skills and Qualifications:
  • Experience with or knowledge of various software including Windows 11 and Microsoft 365.
  • Basic understanding of networking concepts and issues.
  • Strong problem solving and analytical skills.
  • Excellent customer service and interpersonal communication skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; Associate or Bachelor's degree with IT focus preferred.

Company Benefits
  • Health, Dental and Vision Insurance
  • Paid Time Off (PTO)
  • 401k

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