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Entry Level Tech Support Jobs in Michigan (NOW HIRING)

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

TEKsystems

Service Support Technician

East Lansing, MI · On-site

$22 - $25/hr

... Entry-level friendly with structured training program ✅ Clear path into IT support, networking, or Tier 2 roles ✅ Gain hands-on experience with real-world technical issues ✅ Build both ...

New

TEKsystems

Service Support Technician

East Lansing, MI

$22 - $25/hr

... Entry-level friendly with structured training program ✅ Clear path into IT support, networking, or Tier 2 roles ✅ Gain hands-on experience with real-world technical issues ✅ Build both ...

New

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Showing results 1-20

All JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Michigan

Entry Level Tech Support information

See Michigan salary details

$23.5K

$37.9K

$57.5K

How much do entry level tech support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for entry level tech support in Michigan is $37,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Michigan? The most popular types of Tech Support jobs in Michigan are:
What are popular job titles related to Entry Level Tech Support jobs in Michigan? For Entry Level Tech Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Michigan look for? The top searched job categories for Entry Level Tech Support jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Tech Support jobs? Cities in Michigan with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Michigan as of June 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,897 per year, or $18.2 per hour.
IT Systems Support Specialist

IT Systems Support Specialist

Cornerstone University

Grand Rapids, MI

$21/hr

Other

Posted 11 days ago

Job description

SUMMARY:
The IT Systems Support Specialist is a hybrid technical role that combines advanced end-user support with entry-level systems administration responsibilities. This position serves as a key escalation point for Technology Support while also assisting with the administration, maintenance, and improvement of core IT systems and infrastructure.
The role is designed for an experienced support professional who is ready to expand into systems administration, infrastructure support, and operational IT work while maintaining a strong focus on customer service, reliability, and continuous improvement.
CLASSIFICATION: Full-time, Hourly
REPORTS TO: Associate Director of Network Operations & Technology Support
DEPT: IT, Technology Support
LOCATION: Grand Rapids, MI. Onsite
SALARY: $21.00/hour
Core Responsibilities
Advanced Technical Support (Tier 2)
  • Resolve escalated incidents and service requests related to hardware, operating systems, software, network connectivity, and peripherals
  • Serve as an escalation point and technical mentor for Technology Support student technicians
  • Provide advanced troubleshooting for Windows endpoints, printers, classroom technology, and lab systems
  • Ensure timely incident resolution while maintaining a high-quality customer experience
  • Staff the Technology Support Center (Helpdesk) as needed during peak times or scheduled shifts
Entry-Level Systems Administration
  • Assist with the administration and maintenance of server and infrastructure systems under the direction of senior IT staff
  • Support user account provisioning, access management, and group memberships using Active Directory/Entra ID
  • Perform periodic access reviews and cleanup of inactive accounts
  • Perform routine system maintenance tasks, updates, and checks following documented procedures
  • Assist with endpoint imaging, deployment, and lifecycle management
  • Assist with endpoint management using Microsoft Intune, including device enrollment, application deployment, compliance monitoring and troubleshooting endpoint configuration and policy issues
Classroom, Lab & Shared Technology
  • Maintain and support classroom technology to ensure consistent instructional readiness
  • Maintain computer labs and shared systems, including hardware, software, and peripheral devices
  • Coordinate with academic and administrative departments to address recurring technology issues
  • Assist with the support, maintenance, and operation of digital signage systems across the Cornerstone University campus
REQUIRED KNOWLEDGE, SKILLS and ABILITIES:
  • Bachelor's Degree or 1 year related experience
  • A+, Network +, Microsoft 365 Fundamentals (MS-900), Microsoft Endpoint Administrator Associate (MD-102) or equivalent
  • Foundational understanding of systems administration concepts such as user account management, permissions, group-based access, and basic server or service operations.
  • Working understanding of networking fundamentals including DNS, DHCP, TCP/IP, with experience supporting and troubleshooting common network connectivity issues
  • Requires advanced knowledge of PC/laptop hardware and intermediate to advanced MS Office skills.
  • Excellent organizational, communications, and interpersonal skills
  • Ability to function in a fast-paced, multi-tasking role within a team environment
  • Ability to prioritize tasks effectively to ensure all assigned responsibilities are completed
ESSENTIAL QUALIFICATIONS:
  • A personal relationship with Jesus Christ and an active Christian commitment.
  • A theology that supports the values and mission of Cornerstone University core commitments evidenced by an ability to affirm and sign the university's doctrinal statement, "The Cornerstone Confession."
  • Four other foundational pillars, along with the university's mission and confession, form Cornerstone's Core Commitments.
    • The Cornerstone Christian World View
    • The Cornerstone Academic Vision
    • The Cornerstone Beautiful Christian Community
    • The Marriage and Human Sexuality Position Statement

These core commitments convey who we are, what we believe and how we live and work together in community. Employees are expected to faithfully attend an evangelical and biblical church whose core beliefs and practices are consistent with Cornerstone's confession and core commitments.

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