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Entry Level Tech Support Jobs in Detroit, MI (NOW HIRING)

E Logic

Entry-Level IT Professional

Detroit, MI · On-site

$55K/yr

E-logic is seeking an Entry-Level IT Professional to join our team supporting the Detroit Water & Sewerage Department (DWSD). In this role, you will work alongside E-logic and DWSD technical ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... Please note that this is an entry-level position, so no prior experience is required. However ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... Please note that this is an entry-level position, so no prior experience is required. However ...

Accurate Tooling Solution

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Junior Systems Administrator

Chesterfield, MI · On-site

$18 - $25/hr

Junior systems administrator - handling day-to-day IT support and Windows administration. Willing ... This is an entry level position and requires you to be on call some weekends. What you'll do

Varsity Tutors

CompTIA A+ Tutor

Detroit, MI · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Ann Arbor, MI · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Detroit, MI

Entry Level Tech Support information

See Detroit, MI salary details

$26.7K

$43K

$65.2K

How much do entry level tech support jobs pay per year?

As of Jul 17, 2026, the average yearly pay for entry level tech support in Detroit, MI is $42,963.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,400.00 per year, depending on experience, location, and employer.

What is the easiest entry-level tech job?

An entry-level tech support role is often considered one of the easiest tech jobs to start with, as it typically requires basic computer skills, customer service abilities, and troubleshooting knowledge. These positions often involve assisting users with common technical issues and may require certifications like CompTIA A+ to improve job prospects.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances of securing an entry-level position without prior work experience.

What jobs pay 4000 a week without a degree?

Entry-level tech support roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs in technology or other fields often require certifications, technical knowledge, or experience beyond entry level. Generally, earning such high weekly wages without a degree is uncommon and may involve freelance work, sales, or specialized trades.

What jobs pay $700 a day?

Entry level tech support roles typically do not pay $700 a day; such high daily rates are more common in specialized IT consulting, freelance tech support, or contract positions requiring advanced skills and certifications. Most entry level positions offer hourly wages that amount to significantly less than $700 daily, but experienced contractors or those working in high-demand environments may reach higher earnings through overtime or project-based work.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Detroit, MI? The most popular types of Tech Support jobs in Detroit, MI are:
What are popular job titles related to Entry Level Tech Support jobs in Detroit, MI? For Entry Level Tech Support jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Detroit, MI look for? The top searched job categories for Entry Level Tech Support jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Entry Level Tech Support jobs? Cities near Detroit, MI with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you

Entry Level IT Professional

Veracity Software Pvt. Ltd.

Detroit, MI • On-site

$21.25 - $29.25/hr

Full-time

Posted 25 days ago

Job description

Job Summary:
Veracity Software Pvt. Ltd. is seeking an Entry Level IT Professional to support the Detroit Water & Sewerage Department (DWSD) technology operations. The role involves providing technical support, troubleshooting software issues, and assisting with application testing while gaining hands-on experience in enterprise utility systems.
Responsibilities:
• Provide technical support to internal and external users.
• Troubleshoot software and application issues.
• Assist with user account creation, configuration, and maintenance.
• Support application testing activities.
• Assist with infrastructure support tasks.
• Resolve application-level issues and software errors.
• Escalate complex technical issues to senior team members.
• Document support activities and resolutions.
• Support enterprise application environments.
• Collaborate with DWSD staff on day-to-day IT operations.
• Participate in training and knowledge-sharing activities.
• Assist with technology improvement initiatives.
Qualifications:
Required:
• 3rd Year University Student or Recent Graduate
• Degree in Computer Science, Information Systems, Engineering, Business, or related technical field
• Basic IT Support knowledge
• SQL knowledge
• Operating Systems knowledge
• Software Troubleshooting skills
• Application Support experience (academic, internship, or professional)
• User Account Management experience
• Strong communication and customer service skills
• Ability to learn new technologies quickly
• Technical Support
• Help Desk Support
• Application Support
• SQL
• Operating Systems
• Troubleshooting
• User Account Administration
• Software Issue Resolution
• Application Testing
• Infrastructure Support
• Customer Service
• Documentation
Preferred:
• Internship Experience
• Oracle Applications Exposure
• Customer Information Systems
• Ticketing Systems
• Active Directory
• Microsoft Windows Administration
• Database Fundamentals
• Networking Fundamentals
• Quality Assurance Testing
• Utility Industry Experience
• Public Sector Experience
Company:
At Veracity, if you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed. Founded in 2010, the company is headquartered in Pune, Maharashtra, IN, , with a team of 51-200 employees. The company is currently Growth Stage.

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