Entry Level Tech Support Jobs in Michigan (NOW HIRING)

Job Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role:

As a Technician, you'll bring a higher level of expertise and independence than an entry-level tech. This means owning decisions, working with less day-to-day supervision, and tackling problems that go beyond the routine.

You'll collaborate across departments, applying your technical knowledge and sharp learning instincts in a dynamic environment. You'll also play a key role in developing the next generation of talent, mentoring and training entry-level technicians as they grow into the work.

What You'll Do (Responsibilities):

• Planning, developing and building test set-ups and evaluate results; investigate mechanical/electrical operational difficulties on products and/or components and recommending corrective action.

• Accurately diagnosing vehicles and creating a repair order stating the diagnosis, procedure performed, and parts required

• Maintaining and updating vehicles to keep the fleet operational while focusing on minimizing vehicle downtime

• Assisting Engineers to bring fleet up to date with current software and hardware

• Working with Engineers and operations team to optimize scheduling process for vehicle repairs

• Maintaining high standards of correct diagnoses, first-time fixes, and timeliness

• Maintaining detailed online database of vehicle issues & repair history

• Managing parts inventory levels and supply chain

• Proactively communicating key field insights related to vehicle issues to headquarters and stay up-to-date on current policies and procedures

• Conducting test drives to ensure issues have been resolved

• Performing work with safety being top priority

• Staying current on continuing education and training requirements

• Assist with training of new technicians as well as provide initial technical support to contracted technicians as required, if possible

Your Skills & Abilities (Required Qualifications):

• High school diploma or equivalent

• 2+ years Automotive experience

• Proven experience in fabrication techniques (e.g., welding, machining).

• Strong understanding and experience with instrumentation systems.

• Demonstrated mechanical aptitude and experience working with automotive components.

• Familiarity with product electronics, including wiring diagrams and diagnostic tools.

• Valid driver's license and a clean driving record for test driving responsibilities.

• Ability to read and interpret technical drawings and schematics.

• Excellent problem-solving skills and attention to detail.

• Strong communication and teamwork abilities.

• Ability to lift and move heavy objects and work in various physical conditions.

• Ability to travel to support off site vehicle development events.

What Can Give You a Competitive Edge (Preferred Qualifications):

• Associate's degree in a relevant technical field preferred

• ASE or State Certified Mechanic

• CMM measurement experience

• Understanding of HVAC, Chassis, Brake, Powertrain systems

• Understanding of product electronic and sub system controllers

• Experience working with BEV is a plus

• MIG and TIG welding experience

• Automotive Electrical trouble shooting background

• Maximo experience

• Experience using Microsoft Windows

• Vehicle software as needed

#LI-KE2

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.