... support to our employees across our Detroit-area operations. This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology problems, communicating clearly, and ...
... support to our employees across our Detroit-area operations. This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology problems, communicating clearly, and ...
Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...
Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... Please note that this is an entry-level position, so no prior experience is required. However ...
Quick apply
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... Please note that this is an entry-level position, so no prior experience is required. However ...
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... Please note that this is an entry-level position, so no prior experience is required. However ...
Quick apply
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable ... Please note that this is an entry-level position, so no prior experience is required. However ...
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Junior Systems Administrator
Chesterfield, MI · On-site
$18 - $25/hr
Junior systems administrator - handling day-to-day IT support and Windows administration. Willing ... This is an entry level position and requires you to be on call some weekends. What you'll do
Quick apply
Be Seen First
Junior Systems Administrator
Chesterfield, MI · On-site
$18 - $25/hr
Junior systems administrator - handling day-to-day IT support and Windows administration. Willing ... This is an entry level position and requires you to be on call some weekends. What you'll do
CompTIA A+ Tutor
Kalamazoo, MI · Remote
$25 - $40/hr
Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...
CompTIA A+ Tutor
Kalamazoo, MI · Remote
$25 - $40/hr
Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...
CompTIA A+ Tutor
Ann Arbor, MI · Remote
$25 - $40/hr
Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...
CompTIA A+ Tutor
Ann Arbor, MI · Remote
$25 - $40/hr
Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...
CompTIA A+ Tutor
Detroit, MI · Remote
$25 - $40/hr
Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...
CompTIA A+ Tutor
Detroit, MI · Remote
$25 - $40/hr
Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...
Entry Level Management
Lansing, MI · On-site
$41K - $52K/yr
The client base for ICC has expanded to leaders in the electronics, entertainment, technology and ... This position will support the customer service/sales team in all efforts to achieve the short and ...
Entry Level Management
Lansing, MI · On-site
$41K - $52K/yr
The client base for ICC has expanded to leaders in the electronics, entertainment, technology and ... This position will support the customer service/sales team in all efforts to achieve the short and ...
Entry Level Sales Representative
Adrian, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Quick apply
Entry Level Sales Representative
Adrian, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Account Executive - (Entry Level)
Grand Rapids, MI · On-site
$50K - $100K/yr
Company Description At Quadient , we support businesses of all sizes in their digital ... As a global leader in business technology solutions, Quadient helps organizations improve customer ...
Account Executive - (Entry Level)
Grand Rapids, MI · On-site
$50K - $100K/yr
Company Description At Quadient , we support businesses of all sizes in their digital ... As a global leader in business technology solutions, Quadient helps organizations improve customer ...
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Quick apply
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Quick apply
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Entry Level Sales Representative
Brighton, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Quick apply
Entry Level Sales Representative
Brighton, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Entry Level Sales Representative
Lapeer, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
New
Quick apply
Entry Level Sales Representative
Lapeer, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
New
Entry Level Sales Representative
Detroit, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Quick apply
Entry Level Sales Representative
Detroit, MI · On-site
Provide Ongoing Support: From answering questions about coverage details to guiding clients through ... Leverage Technology: Use Salesforce CRM to log client interactions, track follow-ups, and manage ...
Full Time Entry-Level Fabricators (183)
$16.75 - $21.75/hr
The Full-time Entry-Level Fabricators will provide welding support for the garage shop services ... Certificate in Welding Technology or related Retirees and veterans are welcome. Benefits:
Full Time Entry-Level Fabricators (183)
$16.75 - $21.75/hr
The Full-time Entry-Level Fabricators will provide welding support for the garage shop services ... Certificate in Welding Technology or related Retirees and veterans are welcome. Benefits:
Technology Specialists/ delivery day expert
Lake Orion, MI · On-site
$15 - $17/hr
This is an entry level position that can work into a sales position. Benefits Hourly Base Salary ... the showroom and lot, and supporting the sales department with porter duties as needed.
Quick apply
Technology Specialists/ delivery day expert
Lake Orion, MI · On-site
$15 - $17/hr
This is an entry level position that can work into a sales position. Benefits Hourly Base Salary ... the showroom and lot, and supporting the sales department with porter duties as needed.
Entry-Level Engineer
Detroit, MI · On-site
Providing field support to construction superintendents to help ensure contract compliance, quality ... Bachelor of Science in an Engineering discipline, Engineering Technology or Construction Management ...
Entry-Level Engineer
Detroit, MI · On-site
Providing field support to construction superintendents to help ensure contract compliance, quality ... Bachelor of Science in an Engineering discipline, Engineering Technology or Construction Management ...
Entry-Level Engineer
Detroit, MI · On-site
Providing field support to construction superintendents to help ensure contract compliance, quality ... Bachelor of Science in an Engineering discipline, Engineering Technology or Construction Management ...
Entry-Level Engineer
Detroit, MI · On-site
Providing field support to construction superintendents to help ensure contract compliance, quality ... Bachelor of Science in an Engineering discipline, Engineering Technology or Construction Management ...
Entry Level Tech Support information
See Michigan salary details
$23.5K - $26.6K
0% of jobs
$26.6K - $29.7K
3% of jobs
$32.8K is the 25th percentile. Wages below this are outliers.
$29.7K - $32.8K
22% of jobs
The median wage is $34.6K / yr.
$32.8K - $35.9K
43% of jobs
$35.9K - $39K
6% of jobs
$39.1K is the 75th percentile. Wages above this are outliers.
$39K - $42.1K
6% of jobs
$42.1K - $45.2K
6% of jobs
$45.2K - $48.3K
5% of jobs
$48.3K - $51.3K
3% of jobs
$51.3K - $54.4K
3% of jobs
$54.4K - $57.5K
1% of jobs
$23.5K
$37.9K
$57.5K
How much do entry level tech support jobs pay per year?
What is the easiest entry-level tech job?
What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?
How to get into tech support with no experience?
What jobs pay 4000 a week without a degree?
What jobs pay $700 a day?
What is the difference between Entry Level Tech Support vs Help Desk Technician?
| Aspect | Entry Level Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ often preferred |
| Work Environment | Support for end-users, troubleshooting hardware/software issues, often in office or remote settings | Assist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments |
| Employer & Industry Usage | Common in IT departments, tech companies, and customer support centers | Widely used in corporate IT, government agencies, and service providers |
Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.
What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?
What are entry level tech support jobs?

Other
Posted 7 days ago
Job description
Company Summary
Priority, headquartered in Clinton Township, MI, is a pioneering technology company transforming the logistics industry with our innovative solutions & commitment to exceptional customer service. We are seeking Team Players who excel in a collaborative environment, embrace change, & understand the impact their quality of work has on others.Our company has experienced rapid growth since its founding in 2018. This growth has allowed us to continually expand our workforce. Priority operates out of several facilities across 3 states. Priority maintains a diversified business model providing service to both municipal solid-waste, construction & demolition customers. Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology.
Job Purpose
Priority Waste is seeking a reliable, customer-focused Help Desk Technician I to provide first-line technical support to our employees across our Detroit-area operations. This is an on-site, entry-level role ideal for someone who enjoys solving everyday technology problems, communicating clearly, and delivering great service. You'll work alongside our senior IT staff in a Microsoft 365 / Windows environment and grow your skills supporting a busy, multi-site workforce.
Duties and Responsibilities
- Serve as the first point of contact for support requests via the ticketing system, email, and phone.
- Triage, diagnose, and resolve common hardware, software, and connectivity issues.
- Image, configure, and deploy desktops, laptops, and peripherals.
- Perform user-account tasks under guidance - password resets, account setup/removal, group membership (Microsoft 365 / Entra ID and Active Directory).
- Assist with new-hire onboarding and offboarding setup.
- Document all requests, steps, and resolutions thoroughly in the ticketing system.
- Escalate issues beyond Tier 1 scope to senior technical staff.
- Provide clear, patient guidance and basic training to non-technical users.
The successful candidate profile includes
- High school diploma or equivalent; associate degree or IT certification a plus.
- 0-2 years in a help desk, customer service, or technical support role - or equivalent hands-on experience.
- Working familiarity with Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive).
- Basic understanding of networking concepts (IP, DNS, Wi-Fi, VPN).
- Strong problem-solving and communication skills, with patience and a customer-service mindset.
- Ability to work independently and as part of a team, and to follow tickets through to resolution.
- Able to lift and move equipment up to ~50 lbs and perform desk-side support. Valid driver's license required [if travel between sites is expected].
Preferred Qualifications
- Certifications such as CompTIA A+, Network+, or Google IT Support.
- Exposure to ticketing systems and remote support / RMM tools (e.g., NinjaOne).
- Familiarity with Active Directory / Entra ID user administration.
- Experience supporting a multi-site or field-based workforce.
At Priority Waste, there are fundamental qualities that we look for in all our employees
- People who excel in a collaborative environment (team players)
- A willingness to do whatever the situation calls for
- An excitement to be part of a growing organization
- A genuine understanding that the quality of your work has a direct impact on the company's success