Junior systems administrator - handling day-to-day IT support and Windows administration. Willing to train but a solid understanding of IT fundamentals and problem solving is preferred. You will work in a Windows environment supporting users, workstations, and servers. This is an entry level position and requires you to be on call some weekends.
What you'll do
- Handle first-line support tickets: account lockouts, password resets, hardware and software issues, printer and peripheral problems
- Set up, image, configure, and deploy Windows workstations for new and existing users
- Manage user accounts, permissions, and group membership
- Install, update, and troubleshoot Windows and common business applications
- Support Microsoft Office and Outlook day to day
- Assist with routine maintenance, patching, and monitoring of Windows systems
- Document issues, resolutions, and procedures so the knowledge base stays current
- Cabling, basic A/V, physical security, and Security Camera set up
What we're looking for
- Comfort working in Windows Active Directory
- Familiarity with Microsoft 365. Previous work with Entra and Intune preferred.
- Clear communication and patience when helping non-technical people
- A logical, step-by-step approach to troubleshooting and problem solving
- Reliability, attention to detail, and follow-through on tickets
- Basic understanding of networking concepts
Company Description
Our mission is to provide the highest level of quality and value to our customers in the aerospace and defense industries. We are committed to refining our processes continuously and acquiring the latest tooling equipment and technology so that we remain the go-to choice for custom turnkey solutions.
Our vision and mission go beyond our leadership and is shared by our team. We work together in an environment that promotes improvement for themselves, our business and our customers.
We strive to deliver quality, timing, and value...that’s accurate.