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Tech Support Jobs in Michigan (NOW HIRING)

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

SER Metro-Detroit

IT Support Specialist

Detroit, MI · On-site

$16 - $18/hr

JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...

Bucknell

Technology Support Specialist

Kalamazoo, MI · On-site

Technology Support Specialist Position Type: Full time Scheduled Weekly Hours: 40 Categories: Staff Exempt Job Summary: Provides comprehensive technical support to faculty, staff. and campus ...

Oakland University

IT Support Specialist

Rochester, MI · On-site

$25/hr

Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...

Vartek Services Inc

IT Support Specialist

Flint, MI · On-site

$21 - $23/hr

Description Vartek Position Description Position IT Support Specialist Reports to EdTech Leader (or equivalent team lead) FSLA Full time, non-exempt Position Summary To contribute to client retention ...

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for Extension We ...

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

Overview IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for ...

Kettering University

IT Support Technician

Flint, MI · On-site

$21 - $28.75/hr

Posting Details Position Information Job Title IT Support Technician Position Class Type Regular Position Type Staff Other Position Information About Kettering: Kettering University is a national ...

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All JobsTech Support JobsTech Support Jobs in Michigan

Tech Support information

See Michigan salary details

$23.5K

$37.9K

$57.5K

How much do tech support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for tech support in Michigan is $37,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance to resolve problems. They often use diagnostic tools, communicate solutions clearly, and may work in help desks or support centers, sometimes requiring certifications like CompTIA A+.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

More about Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Michigan?

The most popular types of Tech Support jobs in Michigan are:

What are popular job titles related to Tech Support jobs in Michigan?

For Tech Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Tech Support jobs in Michigan look for?

The top searched job categories for Tech Support jobs in Michigan are:

What cities in Michigan are hiring for Tech Support jobs?

Cities in Michigan with the most Tech Support job openings:

Tech Support jobs near you
Infographic showing various Tech Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,897 per year, or $18.2 per hour.

IT Support Technician

McDonald Companies

Saginaw, MI • On-site

$19 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

About Our Company:
At McDonald Auto Group, we're committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward-thinking company, we prioritize a positive workplace culture and opportunities for career advancement, making McDonald Auto Group a place where you can truly thrive.
Location: Saginaw, MI
Hours: Full-Time, Monday through Friday, 9AM to 6PM
Job Description
The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software, and network issues, and helps maintain IT systems and infrastructure. This role is crucial for ensuring the smooth and efficient operation of our computer systems and for helping employees and clients with their technical needs.
Key Responsibilities:
  • Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in-person.
  • Install, configure, and troubleshoot hardware, software, and network components.
  • Diagnose and resolve technical problems for users, including fixing error messages, resetting passwords, and assisting with software and hardware glitches.
  • Perform routine maintenance on networks and computer systems.
  • Document all support requests and resolutions in detail.
  • Assist in the onboarding of new employees with their IT setup.
  • Help educate users on best practices for computer usage and security.

Required Skills and Qualifications:
  • Experience with or knowledge of various software including Windows 11 and Microsoft 365.
  • Basic understanding of networking concepts and issues.
  • Strong problem solving and analytical skills.
  • Excellent customer service and interpersonal communication skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent; Associate or Bachelor's degree with IT focus preferred.

Company Benefits
  • Health, Dental and Vision Insurance
  • Paid Time Off (PTO)
  • 401k

Apply