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Entry Level It Support Engineer Jobs in Michigan

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI · On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

McDonald Companies

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

SER Metro-Detroit

IT Support Specialist

Detroit, MI · On-site

$16 - $18/hr

JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...

Kla

Sr. IT Support Engineer - CAD Systems

Ann Arbor, MI · Hybrid

$111K - $188K/yr

... IT support to engineers at KLA in their use of CAD and PDM systems, including Creo and Solidworks/PDM. The role encompasses tasks such as installation support, troubleshooting, training, and ...

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All JobsEntry Level It Support Engineer JobsEntry Level It Support Engineer Jobs in Michigan

Entry Level It Support Engineer information

See Michigan salary details

$14

$34

$59

How much do entry level it support engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level it support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

Entry Level IT Support Engineer roles typically do not pay $2000 a day; such high daily rates are usually associated with highly specialized or senior IT positions, freelance consulting, or contract work in fields like cybersecurity, cloud architecture, or IT project management. These roles often require advanced certifications, extensive experience, and working on short-term or high-value projects.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

Is AI replacing tech support?

Entry Level IT Support Engineers focus on troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they do not fully replace human support. AI can assist support staff by handling simple queries and providing diagnostic suggestions, but complex problems still require human judgment and expertise. Developing skills in AI and automation tools can enhance an IT support career.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

How to get into IT support with no experience?

Entry-level IT support engineers can start by gaining foundational knowledge through online courses, tutorials, or certifications like CompTIA A+. Building practical skills by setting up home labs, volunteering for tech support tasks, and learning common tools such as Windows, Linux, and ticketing systems can improve employability. Internships or entry-level positions often do not require prior experience and provide on-the-job training.

What jobs pay $10,000 a month without a degree?

Entry-level IT support engineers typically do not earn $10,000 a month without significant experience or specialized certifications. High-paying tech roles such as software developers, cloud engineers, or cybersecurity specialists often require advanced skills, certifications, or experience, but some freelance or consulting IT support roles with strong expertise and client base can reach that income level. Most jobs paying this amount without a degree involve technical skills, certifications, or entrepreneurial efforts rather than entry-level positions.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.
What are the most commonly searched types of It Support Engineer jobs in Michigan? The most popular types of It Support Engineer jobs in Michigan are:
What are popular job titles related to Entry Level It Support Engineer jobs in Michigan? For Entry Level It Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Michigan look for? The top searched job categories for Entry Level It Support Engineer jobs in Michigan are:
Entry Level It Support Engineer jobs near you
Infographic showing various Entry Level It Support Engineer job openings in Michigan as of June 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.
IT Support Technician

IT Support Technician

McDonald Companies

Saginaw, MI • On-site

$19 - $26.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

About Our Company:

At McDonald Auto Group, we’re committed to empowering growth and innovation. We work with a team of talented, motivated individuals who share our passion for efficiency and excellence. As a forward-thinking company, we prioritize a positive workplace culture and opportunities for career advancement, making McDonald Auto Group a place where you can truly thrive.

Location: Saginaw, MI 

Hours: Full-Time, Monday through Friday, 9AM to 6PM

Job Description

The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software, and network issues, and helps maintain IT systems and infrastructure. This role is crucial for ensuring the smooth and efficient operation of our computer systems and for helping employees and clients with their technical needs. 

Key Responsibilities:

  • Serve as the primary point of contact for IT support requests, responding to issues via phone, email, chat, or in-person.
  • Install, configure, and troubleshoot hardware, software, and network components.
  • Diagnose and resolve technical problems for users, including fixing error messages, resetting passwords, and assisting with software and hardware glitches.
  • Perform routine maintenance on networks and computer systems.
  • Document all support requests and resolutions in detail.
  • Assist in the onboarding of new employees with their IT setup.
  • Help educate users on best practices for computer usage and security. 

Required Skills and Qualifications:

  • Experience with or knowledge of various software including Windows 11 and Microsoft 365.
  • Basic understanding of networking concepts and issues.
  • Strong problem solving and analytical skills.
  • Excellent customer service and interpersonal communication skills.
  • Ability to work independently and as part of a team. 
  • High school diploma or equivalent; Associate or Bachelor’s degree with IT focus preferred.

Company Benefits

  • Health, Dental and Vision Insurance
  • Paid Time Off (PTO)
  • 401k

Apply