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Tier Three Engineer Jobs in Michigan (NOW HIRING)

Utilidata

Senior Network & Systems Engineer

Ann Arbor, MI · On-site

$125K - $155K/yr

Serve as the Tier 3 escalation point for complex IT issues across networking, servers, endpoints, and identity systems * Design, implement, and maintain LAN/WAN, wireless, firewall, and VPN ...

Utilidata

Senior Network & Systems Engineer

Ann Arbor, MI · On-site

$125K - $155K/yr

Serve as the Tier 3 escalation point for complex IT issues across networking, servers, endpoints, and identity systems * Design, implement, and maintain LAN/WAN, wireless, firewall, and VPN ...

Hitachi

Lead Desktop Engineer

Holland, MI · Hybrid

Join us as a Lead Desktop Engineer in Holland, MI as we work together to bring innovative ... The position provides advanced Tier 3 support, leverages PowerShell automation, and maintains key ...

Hitachi, Ltd.

Lead Desktop Engineer

Holland, MI · On-site

Join us as a Lead Desktop Engineer in Holland, MI as we work together to bring innovative ... The position provides advanced Tier 3 support, leverages PowerShell automation, and maintains key ...

Career Site

Quality Planning Engineer

Northville, MI

$68K - $88K/yr

Tier 1 = BNAM, Tier 2 = AISIN/Denso/TMC, Tier 3 = Supply Chain Position Responsibilities The incumbent is expected to perform the following functions that the company has determined are essential to ...

Aisin Corporation

Quality Planning Engineer

Northville, MI · On-site

$67K - $87K/yr

Tier 1 = BNAM, Tier 2 = AISIN/Denso/TMC, Tier 3 = Supply Chain Position Responsibilities The incumbent is expected to perform the following functions that the company has determined are essential to ...

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Tier Three Engineer information

What is the difference between Tier Three Engineer vs Tier Two Engineer?

AspectTier Three EngineerTier Two Engineer
CertificationsAdvanced certifications (e.g., Cisco CCNP, CompTIA Network+)Entry to mid-level certifications (e.g., Cisco CCNA, CompTIA A+)
Work EnvironmentComplex troubleshooting, system design, and advanced supportRoutine maintenance, basic troubleshooting, and user support
Employer & Industry UsageIT service providers, large enterprises, network infrastructureSmall to medium businesses, internal IT teams
Search & Comparison IntentUnderstanding advanced support roles, career progressionBasic support roles, entry-level positions

In summary, a Tier Three Engineer handles more complex issues, requires advanced certifications, and works in larger, more technical environments compared to a Tier Two Engineer, who focuses on routine support and basic troubleshooting.

What is a Tier Three Engineer?

A Tier Three Engineer is a senior technical support professional responsible for resolving complex issues that cannot be handled by lower support levels. They often have advanced knowledge of systems, networks, or software, and may work with specialized tools or certifications to diagnose and fix critical problems. This role typically requires strong problem-solving skills and experience in technical environments.
What are popular job titles related to Tier Three Engineer jobs in Michigan? For Tier Three Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Tier Three Engineer jobs in Michigan look for? The top searched job categories for Tier Three Engineer jobs in Michigan are:
What cities in Michigan are hiring for Tier Three Engineer jobs? Cities in Michigan with the most Tier Three Engineer job openings:
Tier Three Engineer jobs near you

IT Systems Engineer - Tier 3

STACK Cybersecurity

Livonia, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

About the Company

STACK Cybersecurity is a 20-year full-service Managed Service Provider (MSP) as well as a growing Managed Security Service Provider (MSSP). We are an IT consulting company that provides ongoing support and management of customer network environments, workstations, and servers with an emphasis on Cybersecurity first solutions.

About the Role

We are currently seeking talented Information Technical Support professionals for a full-time position as an IT Support Technician - Tier 3. The Tier 3 Technician is responsible for advanced technical support of desktop, Server and network environments along with advanced capabilities in Cybersecurity tactics such as Indicators of Compromise, Email Security and SIEM logging.

Requirements

Responsibilities & Qualifications:

  • Advanced Windows Technical Support relating to common technical issues involving Microsoft’s core business applications (MS Office, Word, Excel, Outlook, EntraID and Intune), Workstation and Server Operating Systems
  • Support of Backup Solutions and Processes
  • Advanced Network Support - Layer 3 and above
  • Enterprise Firewall experience, including IPSEC, NAT, Policies, Rules and general configuration.
  • Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications
  • Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Incidents.
  • Strong communication skills when interacting with external clients. Keeping them informed of tickets before, during, and after service requests

Knowledge of Cybersecurity Tools:

  • Familiarity with tools such as EDR (Endpoint Detection and Response), MDR (Managed Detection and Response), SASE (Secure Access Service Edge), intrusion prevention systems (IPS), and vulnerability scanners.

Problem-Solving Under Pressure:

  • Apply problem-solving skills effectively even in high-pressure situations.
  • Prioritize and address security incidents promptly.

Effective Communication:

  • Present security findings and recommendations to senior leadership.
  • Excellent written and verbal communication skills.

Attention to Detail and Organization:

  • Strong attention to detail when analyzing security data.
  • Organize findings and create comprehensive reports.

Independence and Teamwork:

  • Work independently on security tasks.
  • Collaborate effectively within a team environment.
  • Deadline and detail-oriented
  • Proficiency in English
  • Excellent communication skills
  • Requires on-time, present work ethic
  • After-hours work may be required to accomplish tasks
  • Weekend work may be required to accomplish tasks
  • On-Call rotation participation will be required

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development