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Junior Azure Support Engineer Jobs in Michigan (NOW HIRING)

VeridianTech

Senior ALM Tool Support Engineer

Detroit, MI · On-site

$95K - $130K/yr

Tool Support & Administration- Provide L2/L3 support for ALM tools including Polarion, Jira, Azure DevOps, Artifactory, MATLAB toolchain, Confluence, SVN, and Perforce. Configure and maintain ...

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Support and administer Microsoft 365, Azure, and other cloud-based solutions * Diagnose and resolve ...

IMR Soft Llc

Azure Architect

Grand Rapids, MI · On-site

$61 - $79.50/hr

Azure, C#, MVC, Microsoft Azure, SQL, Design, Programming, Support, Systems Development, Testing, Agile, CI/CD, .NET, Full Stack, Developer, Software Engineer, Engineer, Programmer, Senior Software ...

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Junior Azure Support Engineer information

What is the difference between Junior Azure Support Engineer vs Azure Support Specialist?

AspectJunior Azure Support EngineerAzure Support Specialist
Required CertificationsAzure Fundamentals (AZ-900), basic support certificationsAzure Fundamentals (AZ-900), advanced support certifications often preferred
Work EnvironmentEntry-level support teams, cloud service providers, IT departmentsSupport teams, cloud service providers, enterprise IT environments
Employer & Industry UsageTech companies, MSPs, cloud service providersLarge enterprises, cloud providers, consulting firms
Common Search & ComparisonYesYes

The main difference between a Junior Azure Support Engineer and an Azure Support Specialist lies in experience level and certification requirements. Junior Azure Support Engineers typically handle basic support tasks and have foundational certifications, while Azure Support Specialists often possess more advanced certifications and handle complex issues. Both roles are vital in cloud support environments, but the Specialist role usually requires more experience and technical expertise.

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Junior Azure Support Engineer jobs near you

Technical Support Engineer II

Intrepid Control Systems, Inc

Troy, MI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description:

General Description:

The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems’ customers and internal employees involving hardware, software, and vehicle network technologies. This role handles more advanced troubleshooting, customer escalations, and technical problem resolution while demonstrating a higher level of technical expertise and autonomy. Support is provided through email, phone, online meetings, and in-person interactions.

Requirements:

Minimum Requirements:

  • High school diploma or equivalent required
  • 2–5 years of technical support, IT support, or related experience
  • Experience in troubleshooting hardware and software issues independently
  • Ability to communicate technical information clearly to technical and non-technical users
  • Experience working directly with customers in a technical support environment

Preferred Qualifications

  • Associate or bachelor’s degree in Information Technology, Engineering, or related field
  • Experience with automotive or vehicle network technologies
  • Familiarity with CAN, LIN, Ethernet, and related communication protocols
  • Experience supporting technical products in a fast-paced environment
  • Experience mentoring or assisting junior technical staff

Essential Job Functions:

  • Provide technical support for hardware, software, and vehicle network-related issues
  • Independently troubleshoot complex customer issues and technical escalations
  • Assist customers with hardware setup, software installation, and configuration of ICS products
  • Create and troubleshoot simulation and testing environments to emulate customer systems
  • Perform wiring and network setup activities
  • Process and install customer software license requests
  • Diagnose hardware failures and assess repair or testing requirements
  • Analyze and reproduce customer-reported issues in testing environments
  • Document hardware and software issues for Quality Assurance and Development teams
  • Collaborate with Engineering and Quality Assurance teams to resolve technical issues
  • Use ICS hardware and software to create customer project and testing setups
  • Support advanced vehicle network interfaces and protocols including CAN, CAN-FD, LIN, Ethernet, and ISO9141/KW2K
  • Provide timely communication and technical updates to customers and internal stakeholders
  • Assist in training or mentoring less experienced support engineers
  • Manage multiple support cases and priorities with minimal supervision

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