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Remote It Support Engineer Jobs in Michigan (NOW HIRING)

Orbotech

Sr. IT Support Engineer - CAD Systems

Ann Arbor, MI · On-site +1

$111K - $188K/yr

... IT Support Engineer is responsible for supporting engineers at KLA in their use of CAD and PDM systems, including Creo and Solidworks/PDM. The role encompasses tasks such as installation support ...

Kla

Sr. IT Support Engineer - CAD Systems

Ann Arbor, MI · On-site +1

$111K - $188K/yr

... IT Support Engineer is responsible for supporting engineers at KLA in their use of CAD and PDM systems, including Creo and Solidworks/PDM. The role encompasses tasks such as installation support ...

Learning Care Group

IT Automation Engineer

Novi, MI · On-site +1

The IT Automation Engineer is responsible for designing, building, and maintaining the scripts ... Design, write, and maintain PowerShell and Python scripts that automate common support tasks ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Company Description Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support ...

Covetrus North America LLC

$94K - $123K/yr

Chicago / Remote (US-based) Department: IT Operations & Engineering Company: Covetrus About Us ... support the business. If you are excited about bringing AI into real operational environments ...

NetSource One

Systems Engineer

Troy, MI · On-site +1

$50K/yr

... vendor specific hardware. * IT support for customers using Microsoft operating systems and ... Remote & onsite workstation troubleshooting. * Communicating with clients and co-workers and ...

CSM Group

IT Project Manager

Kalamazoo, MI · Remote

$92K - $109K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

CSM Group

IT Project Manager

Grand Rapids, MI · Remote

$94K - $111K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

CSM Group

IT Project Manager

Lansing, MI · Remote

$99K - $118K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

CSM Group

IT Project Manager

Jackson, MI · Remote

$89K - $106K/yr

We support each other through successes and failures and respect each other's ideas and opinions ... You will be able to work remote 75% of the time and be expected to be on the client site 25% of the ...

BetMGM

IT Auditor

Three Rivers, MI · Remote

As a valued team member, we're committed to giving you the resources and support you need to thrive ... The IT Auditor will serve as a value-added resource in designing and executing assurance ...

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Remote It Support Engineer information

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$14

$34

$59

How much do remote it support engineer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote it support engineer in Michigan is $34.75, according to ZipRecruiter salary data. Most workers in this role earn between $25.77 and $40.62 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What are the most commonly searched types of It Support Engineer jobs in Michigan? The most popular types of It Support Engineer jobs in Michigan are:
What are popular job titles related to Remote It Support Engineer jobs in Michigan? For Remote It Support Engineer jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote It Support Engineer jobs in Michigan look for? The top searched job categories for Remote It Support Engineer jobs in Michigan are:
What cities in Michigan are hiring for Remote It Support Engineer jobs? Cities in Michigan with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Michigan as of June 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 2% Part Time, 1% Temporary, and 10% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $72,282 per year, or $34.8 per hour.
Sr. IT Support Engineer - CAD Systems

Sr. IT Support Engineer - CAD Systems

KLA Corporation

Ann Arbor, MI • On-site, Remote

$111K - $188K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

Job Description/Preferred Qualifications

The Senior IT Support Engineer is responsible for supporting engineers at KLA in their use of CAD and PDM systems, including Creo and Solidworks/PDM. The role encompasses tasks such as installation support, troubleshooting, training, and analyzing requirements to improve the machine design process at KLA.

Key Responsibilities:

  • Provide comprehensive support for CAD/PDM systems utilized by KLA engineers

  • Serve as the administrator for PDM tools

  • Manage projects of new CAD related tools introduction and design process efficiency improvements

  • Implement new CAD model templates, data cards, and workflows

  • Collaborate with other systems, including PLM, to ensure integration and process optimization

Minimum Qualifications

  • A Bachelor's degree in Mechanical Engineering or a related field

  • At least eight years of relevant professional experience

  • A mechanical engineering background with a minimum of two years experience in CAD/PDM systems administration or implementation

  • Deep technical and application knowledge of CAD/PDM systems, specifically Creo, and Solidworks/PDM

  • Solid understanding of engineering processes, including Research & Development (R&D) and New Product Introduction (NPI)

  • Experience using AI with CAD tools and simulation is preferred, but not required

  • Ability to work effectively under pressure and outside of standard working hours when necessary

  • This position is hybrid and based at the Midwest headquarters in Ann Arbor, Michigan

Base Pay Range: $111,100.00 - $188,900.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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