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Remote It Support Engineer Jobs (NOW HIRING)

Code Metal

IT Support Engineer

Boston, MA · On-site +1

We are seeking an experienced IT Support Engineer to join our team. This person will play a key ... Preferred Qualifications * Experience supporting hybrid or remote-first organizations.

Code Metal

IT Support Engineer

San Francisco, CA · On-site +1

We are seeking an experienced IT Support Engineer to join our team. This person will play a key ... Preferred Qualifications * Experience supporting hybrid or remote-first organizations.

Code Metal

IT Support Engineer

San Francisco, CA · On-site +1

We are seeking an experienced IT Support Engineer to join our team. This person will play a key ... Preferred Qualifications * Experience supporting hybrid or remote-first organizations.

Monarch Money

IT Support Engineer

$115K - $135K/yr

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our ... Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth.

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

Who you are * 2-4+ years of hands-on IT Support, Systems Administration, or IT Engineering experience, preferably in a remote-first or distributed environment. * Extensive experience in administering ...

BasecodeTech

$20 - $27.25/hr

Job Title This is a remote position. About the Role We are looking for highly skilled IT ... Provide remote IT support to team members across different locations. * Troubleshoot and resolve ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

RELQ TECHNOLOGIES LLC

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... remote staff on hardware, software, and networking issues ● Assist in the upkeep of office ...

Carports Anywhere

IT Specialist

Starke, FL · On-site +1

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

BridgePoint Works

IT Technician

Houston, TX · Remote

$40 - $50/hr

Your work will directly support engineers, project managers, and leadership across various departments. Key Responsibilities Provide remote IT support to employees across the organization ...

Sentinel Benefits

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Audio Visual And It Support Engineer We are looking for a proactive and technically skilled Audio ... Experience supporting hybrid work environments and remote collaboration technologies We focus on ...

VisibleThread

IT Support Engineer

VisibleThread is seeking a highly motivated and experienced IT Support Contractor to focus on the ... Fully remote working * Monthly "all hands" and other team-building events * Competitive annual ...

Snorkel AI

IT Support Engineer

New York, NY · On-site +1

$101K - $159K/yr

We are seeking a high-impact IT Operations Engineer who is as comfortable in the weeds of ... Provide Tier 1/2/3 support for our global team. You are the "final stop" for complex macOS/Windows ...

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Remote It Support Engineer information

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How much do remote it support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

How can I make $100,000 a year working from home?

A Remote IT Support Engineer can earn $100,000 annually by gaining advanced certifications, developing specialized skills such as cybersecurity or cloud computing, and working for companies that offer high-paying remote roles. Building experience, demonstrating technical expertise, and negotiating compensation are key factors in reaching this income level.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

More about Remote It Support Engineer jobs
What cities are hiring for Remote It Support Engineer jobs? Cities with the most Remote It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
What states have the most Remote It Support Engineer jobs? States with the most job openings for Remote It Support Engineer jobs include:
What job categories do people searching Remote It Support Engineer jobs look for? The top searched job categories for Remote It Support Engineer jobs are:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 5% Temporary, and 33% Contract. Highlights an 70% Physical, and 30% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

IT Support Engineer

Code Metal

Boston, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

About Code Metal

Code Metal is redefining code translation for mission-critical industries, helping partners move more quickly and reliably from algorithm to silicon. Our platform accelerates deployment of DSP, RF, communications, and embedded signal processing algorithms onto heterogeneous compute targets, including GPUs, FPGAs, ASICs, and edge SoCs. We support automotive, aerospace, defense, and semiconductor partners deploying complex algorithms onto constrained hardware with speed and rigor.

We are seeking an experienced IT Support Engineer to join our team. This person will play a key role in supporting day-to-day IT operations, employee onboarding, endpoint provisioning, access management, and general internal technical support across the organization.

In this role, you will work closely with the IT Operations Manager and cross-functional teams to ensure employees have reliable access to the systems, devices, and tools they need to be productive. You will help improve internal IT processes, maintain operational consistency, and provide responsive support across a growing environment.

Requirements

Core Responsibilities
  • Support employee onboarding and offboarding, including device setup, account provisioning, access configuration, and standard IT workflows.
  • Provision, configure, and maintain laptops, desktops, peripherals, and core business software.
  • Assist with identity and access management tasks, including user permissions, MFA setup, and account troubleshooting.
  • Provide day-to-day IT support for hardware, software, networking, and user configuration issues.
  • Maintain device inventory, asset lifecycle records, and endpoint compliance processes.
  • Partner with the IT Operations Manager to improve internal IT workflows, documentation, and support procedures.
  • Assist with administration of collaboration, productivity, and endpoint management systems.
  • Support company-wide IT initiatives, rollouts, and process improvements as needed.
Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • 3+ years of experience in IT support, help desk, or internal IT operations roles.
  • Experience supporting employee onboarding, device provisioning, and user account administration.
  • Ability to write and maintain scripts (PowerShell, Bash, Python, etc) to automate tasks.
  • Familiarity with endpoint management, identity providers, and common SaaS business systems.
  • Strong troubleshooting skills across operating systems, hardware, software, and access issues.
  • Experience documenting support processes and maintaining IT asset or ticketing systems.
  • Strong communication and customer service skills, with the ability to support both technical and non-technical users.
Preferred Qualifications
  • Experience supporting hybrid or remote-first organizations.
  • Familiarity with MDM, SSO, MFA, and endpoint compliance tooling.
  • Experience supporting macOS, Windows, and Linux environments.
  • Exposure to security-minded IT practices such as least privilege access and device hardening.
  • Experience assisting with internal IT audits, asset controls, or policy rollouts.

We are an equal opportunity employer. US Citizenship may be required for certain project assignments involving security clearance.

Benefits

  • Pay depends on experience, but we strive to be at the upper end of the salary range
  • Health care plan with 100% premium coverage, including medical, dental, and vision.
  • 401k with 5% matching.
  • Paid Time Off (Uncapped Vacation, plus Sick & Public Holidays).
  • Flexible hybrid or remote work arrangement.
  • Relocation assistance for qualifying employees.

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