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Remote It Support Engineer Jobs (NOW HIRING)

Monarch Money

IT Support Engineer

$120K - $140K/yr

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our ... Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth.

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

Who you are * 2-4+ years of hands-on IT Support, Systems Administration, or IT Engineering experience, preferably in a remote-first or distributed environment. * Extensive experience in administering ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Carports Anywhere

IT Specialist

Starke, FL · On-site +1

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

RELQ TECHNOLOGIES LLC

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... remote staff on hardware, software, and networking issues ● Assist in the upkeep of office ...

Town of Carrboro, NC

IT Support Engineer I

Carrboro, NC · On-site +1

$62K - $76K/yr

Carrboro Town Hall Job Type: Full-Time Remote Employment: Flexible/Hybrid Department: Information ... IT Support Engineer I position's job duties span all aspects of end user support which includes ...

Medisolv, Inc

IT Support Engineer

You'll spend your time supporting employees, managing core IT systems, and continuously improving how we onboard, offboard, and manage technology across the company. A strong candidate is someone who:

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

We are looking for a proactive and technically skilled Audio Visual and IT Support Engineer to join ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... Experience supporting hybrid work environments and remote collaboration technologies . We focus on ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

As long as the core skills are in place, our senior engineers provide more advanced training and ... However, we're also open to remote or out-of-state candidates who can do the above. We offer ...

INFUSE

IT Support Specialist (Contract, Remote)

End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues with Windows 10/11, macOS, Microsoft 365, Google Workspace, VPN, Wi-Fi, browsers, and business ...

FiscalNote

IT Support Lead

$80K - $95K/yr

This role provides direct leadership and coaching to two IT Support Engineers, ensuring effective ticket resolution, excellent customer service, and strong process adherence. While remaining a senior ...

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All JobsRemote It Support Engineer Jobs

Remote It Support Engineer information

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$16

$39

$68

How much do remote it support engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote it support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

How does a Remote IT Support Engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a Remote IT Support Engineer, and why are they important?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a Remote IT Support Engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
More about Remote It Support Engineer jobs
What cities are hiring for Remote It Support Engineer jobs? Cities with the most Remote It Support Engineer job openings:
What are the most commonly searched types of It Support Engineer jobs? The most popular types of It Support Engineer jobs are:
What states have the most Remote It Support Engineer jobs? States with the most job openings for Remote It Support Engineer jobs include:
What job categories do people searching Remote It Support Engineer jobs look for? The top searched job categories for Remote It Support Engineer jobs are:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 2% Part Time, and 10% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
IT Support Engineer

IT Support Engineer

Monarch Money

Remote

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

About Us:
Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we've become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.
We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We're hyper focused on building a product people love, and on finding every edge that helps us do that better. AI is core to how we operate: every person on the team uses it as a partner to sharpen judgment, move faster, and expand what's possible. We're not looking for tool mastery, we're looking for fluency and curiosity. What matters is that AI is part of how you work today and that you're actively raising your own bar on how to use it well.
As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM - 2 PM PT and embraces asynchronous work to stay connected across time zones.
Join us on our mission to transform lives by simplifying money, together.
The Role:
Monarch is seeking an IT Support Engineer to join our team during a period of hyper-growth. Reporting directly to the IT Manager, you will own day-to-day IT support for Monarch teammates while improving the systems, documentation, automations, and access workflows that keep the company moving quickly and securely.
You will be a key partner to People, Security, and Business Ops to ensure onboarding, off-boarding, device security, and SaaS access are reliable, auditable, and scalable. As we scale rapidly following our Series B and continued subscriber growth, you'll play a critical role in building a world-class IT foundation for a fast-moving fintech company.
What You'll Do:
  • Own IT support operations - serve as the initial point of contact for hardware, software, and access requests across our fully distributed team, triaging and resolving issues efficiently with a high standard for response time and quality.
  • Build Scalable Automations and AI Workflows - build and maintain automations and AI workflows using tools like Okta Workflows, n8n, OpenAI, Claude and similar platforms to streamline provisioning, requests, and routine operational work.
  • Administer core SaaS tools and access management - manage and improve user provisioning, de-provisioning, and identity governance across Monarch's software stack (Google Workspace, Slack, Notion, and others) through Okta and ConductorOne, partnering closely with HR and Ops on onboarding and off-boarding workflows.
  • Support and strengthen our security posture - help implement and maintain IT security best practices including endpoint protection, SSO/MFA enforcement, and compliance with data privacy standards.
  • Manage device lifecycle and MDM - oversee procurement, configuration, deployment, and off-boarding of employee devices through our MDM platform (Kandji) and logistics partners, ensuring security and compliance at every stage.
  • Identify opportunities to scale and improve - proactively spot inefficiencies in our IT processes, recommend and deploy tooling improvements, and help build scalable documentation and self-service resources as the team grows.

What You'll Bring:
  • 3+ years of hands-on IT Support, Engineering, and/or Systems Administration experience (preferably in a remote or distributed environment).
  • Experience supporting and administering MacOS devices, common SaaS tools, and employee endpoints in a cloud-first environment (experience with Kandji/Iru strongly preferred).
  • Working knowledge of Identity and Access Management (IAM) and Identity Governance Administration (IGA) concepts such as SSO, SCIM, least privilege, role-based access, provisioning, and de-provisioning (Okta experience required).
  • Demonstrated ability to develop complex automations using Okta Workflows, n8n, or similar iPaaS/automation tools as well as incorporating and working with 3rd party apis.
  • Strong verbal and written communication, strong customer service instincts, and the ability to manage multiple requests with clear prioritization.
  • Comfort operating in a security-conscious environment, including device compliance work, access audits, and partnering with Security on process and controls.
  • A proactive, continuous-improvement mindset. You look for root causes, document what you learn, and reduce repeat issues over time.
  • Experience within a high-growth B2C or SaaS startup environment

Nice to Haves:
  • Experience working with and administering Identity Governance (IGA) tooling (ConductorOne, Lumos, etc.), support ticketing tools (Jira Service Management, ServiceNow, etc.), Project Management software (Linear, Jira, Asana, etc.), Documentation platforms (Notion, Confluence, etc.), Security tooling (Cloudflare, Crowdstrike, 1Password, etc), and other internal collaboration tools (Slack, Zoom, Google Workspace)
  • Experience running license audits and SaaS access cleanup projects across a growing tool stack.
  • Experience improving onboarding/offboarding workflows in partnership with People Ops and Business Ops.
  • Comfort with lightweight scripting (Bash, Python, etc.) to complement iPaaS automation and MDM use cases.
  • Experience in fintech or financial services with exposure to data privacy and compliance considerations (SOC 2, PCI-DSS, etc.)
  • CompTIA A+, Okta Admin, or other relevant IT certifications

Typical Process:
  • Recruiter Video Call
  • Hiring Manager Video Call
  • Take Home Assignment
  • Virtual "onsite" round consisting of 2-4 rounds
  • Reference Checks
  • Offer!
Benefits :
  • Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that's out of your home, a co-working space, or elsewhere.
  • Competitive cash and equity compensation in a hyper growth, early stage company .
  • Stipend to set-up your ideal working environment.
  • Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).
  • Unlimited PTO.
  • 3 day weekend every month! We take off the "First Friday" every month to focus on rest, recuperation, or just having fun!

Equal Opportunity & Non-Discrimination
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, age, marital status, veteran status, disability status, or genetic information.
Applicant Notices
California & San Francisco: Pursuant to the California Fair Chance Act and the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment. We comply with all applicable fair chance hiring laws.

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