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Remote It Support Engineer Jobs in Washington, DC

Eliassen Group

IT Support Specialist

Washington, DC · Remote

$20 - $25/hr

... remote Tier 1 application support for end users of the Asset Forfeiture Program. The role will ... information (home address, bank account, or check routing number) until you have worked with ...

New

Evolver Federal

Tier 2 IT Support Specialist

Reston, VA · Remote

Evolver is an information technology, cybersecurity, and digital transformation company supporting ... This is a fully remote, after-hours position; support is delivered remotely, outside of standard ...

Second Front Systems

IT Engineer

Washington, DC · Remote

$120K - $145K/yr

As an IT Engineer, you will own and evolve the identity, endpoint, and business systems that support our remote-first workforce. You'll partner closely with Security, Engineering, and People ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... IT solutions in a collaborative, fast-paced, outcome-driven mission. This position is located in ...

NuAxis Innovations

IT Specialist II

Washington, DC · Remote

NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other ... This role is largely responsible for providing remote telephone and email-based IT operational ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

System One

IT Engineer - Windows and macOS

Bethesda, MD · Remote

$40 - $60/hr

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the ... IT support o At least 2 years of experience in supporting Application Software solutions o ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Washington, DC

Remote It Support Engineer information

See Washington, DC salary details

$18

$45

$77

How much do remote it support engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote it support engineer in Washington, DC is $45.16, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $52.84 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,927 per year, or $45.2 per hour.

Remote IT Project Manager

Summit Federal Services, LLC

Quantico, VA • Remote

$100K - $119K/yr

Full-time

Re-posted 24 days ago

Job description

Summit Federal  Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more effective and efficient acquisition, business process, training, IT, administrative and security services to multiple federal agencies.
SFS is looking for a Remote IT Project Manager to lead and oversee DoD software development programs and projects in support of mission-critical initiatives. This role is responsible for managing multiple concurrent projects, ensuring alignment with scope, cost, schedule, and performance objectives while adhering to Agile frameworks and DoD standards. The Project Manager will facilitate cross-functional collaboration, develop and maintain comprehensive project management documentation, and ensure delivery of high-quality software solutions in dynamic operation environments.   The position directly supports program execution, Stakeholder engagement and successful mission outcomes across DoD organizations.
Location: Quantico Virginia
Key Duties:
  • Lead and manage multiple DoD software development projects simultaneously.
  • Develop, maintain, and update Program/Project Management documentation including: Project Management Plans, Work Breakdown Structures, Risk Management plans, Integrated Master Schedules, meeting agendas and meeting minutes.
  • Apply Agile Framework methodologies, including user story development, backlog management, sprint execution, prioritization and adaptive planning to accommodate evolving requirements.
  • Oversee and coordinate activities of cross-functional project team members, including software developers, engineers, and support personnel.
  • Utilize ServiceNow to support project tracking, workflow management task assignments and reporting.
  • Review and approve project deliverables to ensure technical accuracy, completeness, and compliance with DoD standards and contractual requirements.

Qualifications:
  • Required  Secret Clearance
  • Bachelor Degree in Program/Project Management, Business Management or related discipline and 5 years of experience or 10 years without degree. 
  • Active PMP certification required and 5 years of expereince or 10 years without PMP
  • 5 years of demonstrate program/project management experience.
  • 5 years of both DOD and DOD software Development experience required
  • 2 years minimum experience utilizing ServiceNow
Desired Experience:
  • SCRUM Master Certification
  • Experience with additional Agile scaling frameworks (e.g. SAFe, LeSS
  • Experience supporting enterprise-level DoD IT modernization initiatives.
  • Familiar with DoD acquisition lifecycle processes and software development goverance frameworks.

Tools and Technologies:
  • ServiceNow
  • Agile Project Management tools (e.g Jira, Azure DevOps)
  • Microsoft Project
  • Microsoft Office Suite
  • Collaboration tools ( Microsoft Teams, Sharepoint)
SFS is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SFS also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.
 

Summit Federal Services, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. Summit Federal Services, LLC also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

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