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Remote It Support Engineer Jobs in Dallas, TX (NOW HIRING)

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Garland, TX · Remote

$45K - $65K/yr

NET, C#, C++, Java, JavaScript, or any other object-orientated programming language Company ... We are committed to delivering superior IT support and giving our team members the tools and ...

Emergent Software

IT Support Technician

Fort Worth, TX · On-site +1

$45K - $55K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in the U.S. without sponsorship or visa.** Our client is seeking an IT Support Specialist to join its ...

DataBank

IT Engineer 3 (Remote)

Dallas, TX · On-site +1

The IT Engineer 3 is responsible for handling complex technical issues escalated from Tier I and Tier II support, managing system configurations, software troubleshooting, network management, and ...

BBG, INC.

SYSTEMS SUPPORT ENGINEER

Dallas, TX · On-site +1

Escalate complex technical issues to software vendors or internal IT teams when appropriate ... remote office environment. Prolonged periods of sitting and computer use. Occasional after-hours ...

PinnaclePartners

Support Engineer

Plano, TX · Remote

Remote - Plano, TX Pay: Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will ...

Obsidian Security

Senior Support Engineer

Dallas, TX · On-site +1

Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer ... This role sits at the technical center of how we deliver support. It has two mandates. First, you ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

... technologies Required Qualifications * Bachelor's degree in Computer Science, Information Systems ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

... technologies Required Qualifications * Bachelor's degree in Computer Science, Information Systems ... We have physical offices in the US, Canada, Belgium, and the Netherlands and remote team members ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Dallas, TX

Remote It Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do remote it support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote it support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.
What cities near Dallas, TX are hiring for Remote It Support Engineer jobs? Cities near Dallas, TX with the most Remote It Support Engineer job openings:
Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

IT Support Supervisor

Revel Staffing

Dallas, TX • Remote

$85K - $115K/hr

Full-time

Posted 19 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders