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Remote It Support Engineer Jobs in Dallas, TX (NOW HIRING)

Bitwarden

Manager, IT Engineering

Dallas, TX · Remote

$94K - $115K/yr

This is an all-remote team, and we are looking for someone based in the U.S. We do not offer visa ... Serve as the go-to person for access, configuration, and support of tools used across the company ...

IT America Inc

Murex Support Engineer

Dallas, TX · Remote

Remote, USA Duration: Long term contract Role Summary: We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale ...

Intuitive

Technical Support Engineer 2

Dallas, TX · On-site +1

Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone. Some ... healthcare technology. Additional Information Due to the nature of our business and the role ...

Mahaugha LLC

Be Seen First

Senior DNA L2/L3 Support Engineer

Dallas, TX · Remote

$90K - $100K/yr

Job Summary The Senior DNA L2/L3 Support Engineer will provide production support for the Fiserv ... 2014 is an IT consulting and permanent staffing firm dedicated to providing highly skilled ...

Mahaugha LLC

Be Seen First

Senior DNA L2/L3 Support Engineer

Dallas, TX · Remote

$90K - $100K/yr

Job Summary The Senior DNA L2/L3 Support Engineer will provide production support for the Fiserv ... 2014 is an IT consulting and permanent staffing firm dedicated to providing highly skilled ...

Five9

Director, IT Infrastructure

Irving, TX · On-site +1

This is a strategic leadership role, not a hands-on engineering role. The leader in this seat sets ... all Five9 offices and remote workers. • Ensure network availability, performance, and ...

ExtraHop

Support Engineer I - Dallas, TX

Dallas, TX · On-site +1

Position Summary We are looking for a Global Support Engineer I who can support a remote-first, flexible shift schedule. This is a growth role-you will advance your career as a support engineering ...

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All JobsIt Support Engineer JobsRemote It Support Engineer JobsRemote It Support Engineer Jobs in Dallas, TX

Remote It Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do remote it support engineer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote it support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

What is a remote IT support engineer?

A Remote IT Support Engineer is a technology professional who provides technical assistance and troubleshooting services to clients or employees from a remote location. They help resolve hardware, software, and network issues by communicating through phone, email, or remote desktop tools. This role often includes tasks such as installing software updates, diagnosing connectivity problems, and guiding users through technical processes. Remote IT Support Engineers play a crucial role in maintaining the smooth operation of an organization's IT infrastructure without being physically present.

What are the key skills and qualifications needed to thrive as a remote IT support engineer?

To thrive as a Remote IT Support Engineer, you need a solid understanding of computer systems, networks, troubleshooting methodologies, and typically a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is essential for resolving issues efficiently. Strong communication, problem-solving abilities, and patience are important soft skills to effectively assist users and manage technical challenges remotely. These skills and qualities are crucial for delivering prompt, reliable, and user-friendly technical support in a distributed work environment.

How does a remote IT support engineer typically collaborate with on-site teams to resolve technical issues?

As a Remote IT Support Engineer, you'll frequently coordinate with on-site teams through communication tools like email, chat, and video calls to troubleshoot and resolve technical issues. You may guide staff step-by-step to perform physical checks or hardware resets that you cannot do remotely. Effective documentation and clear communication are essential, as you often rely on local team members to provide essential context or perform hands-on actions. Building strong working relationships and maintaining proactive communication with on-site colleagues helps ensure quick and accurate resolutions.

What is the difference between Remote It Support Engineer vs Remote Network Support Specialist?

AspectRemote It Support EngineerRemote Network Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentHelpdesk, technical support, troubleshooting end-user devicesNetwork infrastructure, routers, switches, network security
Industry UsageIT service providers, corporate IT departments, tech supportTelecommunications, enterprise networks, data centers

The Remote It Support Engineer primarily handles end-user device issues and software troubleshooting, while the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work remotely within IT or telecom industries. The main difference lies in their technical focus: end-user support versus network infrastructure management.

What cities near Dallas, TX are hiring for Remote It Support Engineer jobs?

Cities near Dallas, TX with the most Remote It Support Engineer job openings:

Remote It Support Engineer jobs near you
Infographic showing various Remote It Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

Manager, IT Engineering

Bitwarden

Dallas, TX • Remote

$94K - $115K/yr

Full-time

Posted 10 days ago

Job description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at bitwarden.com. 

As an IT Manager at Bitwarden, you will directly contribute to the operational success and growth of the Bitwarden team and product through technology. We're looking for someone who can own the evaluation, deployment, and operationalization of tools and technologies that enable all the teams within Bitwarden to excel. You'll be managing digital and physical assets, assisting with procurement of new tools and technologies, as well as helping with cloud infrastructure, security, compliance, and community technology evangelization.

This is an all-remote team, and we are looking for someone based in the U.S. We do not offer visa sponsorship at this time. 

RESPONSIBILITIES

  • Own the digital employee onboarding experience from equipment orders and management to account setup and provisioning
  • Manage software and hardware vendors, research, sourcing, and procurement
  • Maintain the Bitwarden inventory of laptops and licensed software distributed globally
  • Serve as the go-to person for access, configuration, and support of tools used across the company including SaaS and deployed systems
  • Assist with the management and transformation of our cloud infrastructure and networks
  • Manage VPNs and other restricted access systems
  • Assist with business and technology experiments involving new technologies, tools, processes and techniques
  • Help manage and improve upon various Bitwarden compliance frameworks and certifications such as SOC2, HIPAA, and GDPR
  • Contribute to the presence of Bitwarden in the SecOps domain and community at large through forums, conferences, articles, and customer support

WHAT YOU BRING TO BITWARDEN

  • Experience managing equipment and software across a distributed, remote, and decentralized global workforce
  • Experience in implementing and refining IT and security compliance frameworks
  • Ability to maintain discretion, handle sensitive information and maintain security best-practices
  • Technocrat at heart, staying current with trends and new technologies
  • Collaborative and adaptable mindset
  • Openness and authenticity combined with excellent communication skills
  • Excitement and enthusiasm for open source and for better internet security 
  • Excellent problem-solving skills – you might not know all the answers but you know how to find and communicate the solutions

NICE-TO-HAVES

  • User of Bitwarden
  • Experience in the rollout and support of MDM tools across macOS, iOS, Windows and Android
  • Azure and cloud infrastructure best practices and operations, monitoring and maintenance

WHAT TO EXPECT IN THE INTERVIEW PROCESS

  • Meeting with our Recruiting team
  • Interview with our Head of Information Security
  • Interview with the team

A FEW REASONS TO WORK WITH US

  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world's largest organizations.
  • Become an expert. You'll get immersed in the prominent technology markets of security and open source software.
  • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
  • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

Apply